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City Volkswagen of Chicago
Chicago, IL
3,803 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,803 reviews
August 26, 2023
I received excellent service from Justin Russo. Laura Torres is an excellent car salesperson!! She really cares about her customers! Laura Torres is an excellent car salesperson!! She really cares about her customers! More
by mary.vreugdenhil
August 24, 2023
Edgar was very welcoming and friendly. He was very patient with all my questions during the process of my vehicle purchase. He made sure we where happy with the choice we made! He was very patient with all my questions during the process of my vehicle purchase. He made sure we where happy with the choice we made! More
by eli_lin9
August 22, 2023
Ray did it again. He got me into a New car. My 2nd car from this location. Great service. Thank you guys. He got me into a New car. My 2nd car from this location. Great service. Thank you guys. More
by Claudia.cerino
August 22, 2023
Charles Diaz and John Gordon were amazing! Very helpful and knowledgeable. They made the car buying and trade in experience smooth and enjoyable. Would highly recommend! Very helpful and knowledgeable. They made the car buying and trade in experience smooth and enjoyable. Would highly recommend! More
by JBear
Employees Worked With
John Gordon, Charles Diaz
August 22, 2023
I had an amazing experience at the City VW of Chicago…everything went perfectly well. Very nice place with, clean staff that is very polite and attentive, especially LUIS GONZALEZ. He is the best Chicago…everything went perfectly well. Very nice place with, clean staff that is very polite and attentive, especially LUIS GONZALEZ. He is the best salesman I’ve met. He worked with my husband and I and made the process of getting my new VW ID4 xxxxxxAurora red very smooth!! More
by Csantos3744
Employees Worked With
John Gordon, Luis Gonzalez
August 22, 2023
Manny was sooo awesome! ! Car shopping can be such a hassle but he was patient with all my questions and made my car buying experience much more enjoyable!! 10 out of 10 Mann ! Car shopping can be such a hassle but he was patient with all my questions and made my car buying experience much more enjoyable!! 10 out of 10 Manny Reyes is your guy! More
by D. Ward
Employees Worked With
Manny Reyes
