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City Volkswagen of Chicago
Chicago, IL
4,069 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 4,069 reviews
October 01, 2025
The sales man Edgar was amazing give them a chance before anyone else from start to finish easy and fare process anyone else from start to finish easy and fare process More
by albertolouisfeliciano
Employees Worked With
September 30, 2025
Alex and team were great. They always make the buying process pleasant and easy. Third VW from this dealer and have no plans to change. They always make the buying process pleasant and easy. Third VW from this dealer and have no plans to change. More
by Gdadamczyk
September 30, 2025
I am so happy with my entire experience at City Volkswagon and with working with David! He was knowledgeable, patient and kind and I am thrilled with my new 2025 Tiguan and the entire process that Volkswagon and with working with David! He was knowledgeable, patient and kind and I am thrilled with my new 2025 Tiguan and the entire process that David made go by so quick and easy! More
by valkahan
Employees Worked With
September 30, 2025
Really helpful, clean, everyone is friendly and outgoing, they explain everything and repeat everything if asked to explain they explain everything and repeat everything if asked to explain More
by jenniferper125
September 30, 2025
Ray is awesome! He ensured we had a great buying experience for the vehicles we purchased at City VW. He worked with us to help trade in two vehicles and purchase tw He ensured we had a great buying experience for the vehicles we purchased at City VW. He worked with us to help trade in two vehicles and purchase two new ones. The process was very simple and easy to understand. He was super friendly and helped us get exactly what we were looking for in our new vehicles. We'll definitely be calling Ray when we're ready for our next vehicles! More
by kd12345
Employees Worked With
September 30, 2025
Eddie was very helpful with my Volkswagen ID. 4 shopping! He was informative and answered all of my questions. Thank you for a wonderful car-shopping experience! 4 shopping! He was informative and answered all of my questions. Thank you for a wonderful car-shopping experience! More
by Mariko
Employees Worked With
September 29, 2025
Amazing ambience, amazing peiple working here, amazing location, beautiful vehicles, quick and eqsy process. Thank you location, beautiful vehicles, quick and eqsy process. Thank you More
by milosvujovic2005
Employees Worked With
September 29, 2025
This was my first time at this dealership and from the moment I stepped in, I felt like this was the place to be. I was greeted by all staff that crossed my path and working with Maria was great. So frien moment I stepped in, I felt like this was the place to be. I was greeted by all staff that crossed my path and working with Maria was great. So friendly and pleasant to work with. More
by jdavila
September 29, 2025
Edgar and Juan at City VW were great to work with. Made it very easy to get into a new lease with the car I wanted. I’d work with them again in a second. Thanks team!! Made it very easy to get into a new lease with the car I wanted. I’d work with them again in a second. Thanks team!! More
by Derek
September 27, 2025
Ray was such a pleasure to work with! He gave me an amazing rate and worked fast. I couldnt have asked for a better consultant to work with. 10/10 He gave me an amazing rate and worked fast. I couldnt have asked for a better consultant to work with. 10/10 More
by gabbyp95
Employees Worked With
