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City Volkswagen of Chicago
Chicago, IL
3,213 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,213 reviews
August 16, 2021
Friendly, attentive to my needs and well positioned to respond to them. Everyone really listened. The discussion of price and terms was open and easy and took my position seriously. respond to them. Everyone really listened. The discussion of price and terms was open and easy and took my position seriously. More
by mbonn
Employees Worked With
Eddie Martinez, Jennifer Stewart
Helpful August 16, 2021
The staff are professional and helpful, and they worked hard to get my vehicle prepped and ready. Thanks Eddie M. for your excellent work and going the extra mile! hard to get my vehicle prepped and ready. Thanks Eddie M. for your excellent work and going the extra mile! More
by will.winston
Employees Worked With
Eddie Martinez
August 16, 2021
Laura was awesome!! She was very transparent about the process and did her best to get me what I asked for. I left the dealership as a new car owner and I am very satisfied!! process and did her best to get me what I asked for. I left the dealership as a new car owner and I am very satisfied!! More
by martina0121
August 16, 2021
This was my first time purchasing a car, and Ray made the experience very easy and enjoyable. Everything was clear, and I came out of it with a great car. I love my new Fiat! experience very easy and enjoyable. Everything was clear, and I came out of it with a great car. I love my new Fiat! More
by itsalwaysabby
Employees Worked With
August 15, 2021
My experience here was amazing all because of my amazing sales person Marcus he was so kind and professional, got me the car just for me I would definitely recommend this place… sales person Marcus he was so kind and professional, got me the car just for me I would definitely recommend this place… More
by Ashley
Employees Worked With
Marcus Carnes
August 14, 2021
Grate service. Nice people and Edgar's customerservicewas the best I've ever gotten from anywhere and that's rare to find in Chicago. Would recommend the best I've ever gotten from anywhere and that's rare to find in Chicago. Would recommend More
by Selinapz1234
August 10, 2021
I came in there to lease a 2022 Volkswagen Taos. Edgar was very kind and patient. He explain everything about the car and would recommend for people to ask for Edgar. was very kind and patient. He explain everything about the car and would recommend for people to ask for Edgar. More
by Jdhernandez1258
Employees Worked With
August 08, 2021
Super friendly dealership. Environment is very welcoming and customer service is great. I will be recommending this dealership to all my friends and family. My salesperson Laura was absolutely phenomenal. S and customer service is great. I will be recommending this dealership to all my friends and family. My salesperson Laura was absolutely phenomenal. She was super helpful, she did not hesitate to go above and beyond with any question of any worry we had. More
by Emely
