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City Volkswagen of Chicago
Chicago, IL
3,803 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,803 reviews
October 05, 2022
Friendly and low pressure environment, Laura is very courteous making sure to offer pleasant conversation, water, a tour, and extremely friendly service! courteous making sure to offer pleasant conversation, water, a tour, and extremely friendly service! More
by Ryan33
October 04, 2022
Very professional and respectful. Pleasant to work with Negotiations were straight forward and without contention. Pleasant to work with Negotiations were straight forward and without contention. More
by Moe
October 01, 2022
Eddie was very helpful for getting the value of my car and helping with the trade-in and George was great when it came to purchasing a new vehicle. and helping with the trade-in and George was great when it came to purchasing a new vehicle. More
by Klathrop
Employees Worked With
Eddie Valadez, Jennifer Stewart, George Skoubis
October 01, 2022
I came in to take a look at Tiguans and Ray was incredibly helpful. He was able get us a great price with lots of added amenities. He made a process that’s usually not fun really easy and painless incredibly helpful. He was able get us a great price with lots of added amenities. He made a process that’s usually not fun really easy and painless. More
by Alexandra.werd
September 30, 2022
I am very satisfied with his customer service. He is very understanding of what you are looking for. He goes up and beyond to make you feel comfortable with your purchase. Definitely will recommen He is very understanding of what you are looking for. He goes up and beyond to make you feel comfortable with your purchase. Definitely will recommend to family and friends. Thank you for the hospitality and server! More
by allenarano35th
Employees Worked With
Ernie Quezada, Anthony Grassini, Diego Fernandez
September 30, 2022
George was a pleasure to work with. He answered my questions & provided reassurance that once I purchased the vehicle they would be available to service it when needed. Made me feel con He answered my questions & provided reassurance that once I purchased the vehicle they would be available to service it when needed. Made me feel confident in completing the purchase. I will definitely refer others to him. Will look him up for any future vehicle needs. More
by G_villafane
Employees Worked With
Ernie Quezada, George Skoubis
September 29, 2022
We worked with George to trade in our Passat for a Golf Alltrack. He was so great to work with - he was really kind and knowledgeable and made sure we had answers to all our questions. He made the process Alltrack. He was so great to work with - he was really kind and knowledgeable and made sure we had answers to all our questions. He made the process simple and efficient. I would definitely work with him again. More
by KW88
Employees Worked With
John Gordon, Jennifer Stewart, George Skoubis
September 27, 2022
MR.Ray has helped me out more then I expected. I came in on a New Tiguan and it Sold twice and he got me into a really nice VW TAOS. Thank you Ray Cotto and John on a New Tiguan and it Sold twice and he got me into a really nice VW TAOS. Thank you Ray Cotto and John More
by Etmahenry2013
September 27, 2022
The dealership as a whole have people that care about what you want and need. They will do everything in their power to make your experience the best! Thank You John, Charles and Jennifer! what you want and need. They will do everything in their power to make your experience the best! Thank You John, Charles and Jennifer! More
by Jarhead19961
Employees Worked With
John Gordon, Jennifer Stewart, Charles Diaz
