City Volkswagen of Chicago
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 4,081 reviews
Alex was helpful, informative, and patient with a positive attitude. He was awesome, thank you! positive attitude. He was awesome, thank you! More
Maria and Manny are the absolute best! Thank you guys so much for everything. Wouldn’t buy a car anywhere else. Thank you guys so much for everything. Wouldn’t buy a car anywhere else. More
From start to finish, our experience was exceptional. Ray Cotto provided outstanding customer service, answered all of our questions, and made sure we felt confident every step of the way. Manny Kalou wo Ray Cotto provided outstanding customer service, answered all of our questions, and made sure we felt confident every step of the way. Manny Kalou worked tirelessly to ensure we got the best possible outcome and went above and beyond to make it happen. Their professionalism, dedication, and genuine care set this dealership apart. We couldn’t be happier with our new car and highly recommend working with Ray and Manny. More
Edgar’s customer service and hospitality has been truly incredible not only on my last visit (Saturday) but throughout the years of my car lease. He reached out on major holidays wishing me a Happy thanksg incredible not only on my last visit (Saturday) but throughout the years of my car lease. He reached out on major holidays wishing me a Happy thanksgiving or a merry Christmas. You guys have an amazing asset on your team and are very lucky to have him! Even when I came back - 4 years later - he still remembered me! Truly incredible! More
Edgar and Evelyn made the process so simple and efficient. Edgar is knowledgeable and found the type of car that fits my needs thank you! efficient. Edgar is knowledgeable and found the type of car that fits my needs thank you! More
Nobody likes going to the dealership but this was a completely different experience . Maria and Juan were hands down the best sales associates/sales manager I’ve ever worked with. No hassles, everythin completely different experience . Maria and Juan were hands down the best sales associates/sales manager I’ve ever worked with. No hassles, everything went extremely smooth and they got me to an amazing deal. My husband and I are extremely happy about the service we received and will be recommending everyone to them! More
Brian Flores my sales representative is truly one of the best in the business. Juan the sales manager put together a quote that made sense for my budget and Evelyn in finance made the entire process easy to best in the business. Juan the sales manager put together a quote that made sense for my budget and Evelyn in finance made the entire process easy to understand. Thank you all I am loving my Atlas Cross Sport. More
I had a great experience working with Alex Rocha. Alex was patient, courteous and took the time to answer my questions. I truly appreciated his professionalism and would recommend him to anyone looki Alex was patient, courteous and took the time to answer my questions. I truly appreciated his professionalism and would recommend him to anyone looking for a smooth car buying experience More
I recently purchased a Volkswagen Taos SEL and had an outstanding experience from beginning to end. Alex was an incredible salesman, he was knowledgeable, patient, and never pushy. He was very transparen outstanding experience from beginning to end. Alex was an incredible salesman, he was knowledgeable, patient, and never pushy. He was very transparent throughout the entire process and took the time to explain everything clearly, making sure I felt comfortable and confident every step of the way. The financing process was smooth and straightforward, with no surprises or pressure. Clemente, the manager, was fantastic and very professional, ensuring everything was handled efficiently and honestly. Together, they made what can often be a stressful experience feel easy and enjoyable. Overall, the customer service was excellent on all levels. I absolutely love my Taos SEL and would highly recommend this dealership, Alex, and Clemente to anyone looking for a stress-free, transparent car-buying experience. THANK YOU ALL SO MUCH!! More
Came in just to look at Atlas cars and Ray Cotto JR. took care of being I have known him for 50years Thank you mijo for taking care of me . What a great experience at City VW took care of being I have known him for 50years Thank you mijo for taking care of me . What a great experience at City VW More














