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City Volkswagen of Chicago

Chicago, IL

5.0
3,943 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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5330 W. Irving Park Road

Chicago, IL

60641

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Showing 3,943 reviews

September 18, 2025

Thank you so much for Clemente and Edgar I came in on one car and ended up driving out on a certified pre owned Tiguan!!come see Edgar and Clemente for your next car! More

by Juanita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clemente Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2025 -

City Volkswagen of Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Chicago. We look forward to having you as one of our valued customers for many more years to come! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

September 16, 2025

Ed was nothing but great. He isn’t your typical pushy car salesman. He was pleasant to work with over the phone and in person. He’s patient and explained everything thoroughly More

by Krystal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Speck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2025 -

City Volkswagen of Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

September 16, 2025

Ray and Brian worked out the deal I was looking for. I wasn't pressured to make a decision; I felt comfortable with the whole experience. They answered all my questions and concerns. More

by j.d0303
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
Sep 16, 2025 -

City Volkswagen of Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Chicago. We look forward to having you as one of our valued customers for many more years to come! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

September 15, 2025

I walked into VW on Irving park, Chicago, with my mind set on wanting a 3rd row. Mostly the Tiguan. However after much consideration, research, test drives and much help from Ray, I Decided on an atlas in More

by Zuhery Lopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clemente Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

City Volkswagen of Chicago responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

September 15, 2025

Had the deal lined up prior to walking in the door. Process was smooth and efficient. Edgar and Clemente were extremely helpful with getting us into our new vehicle! More

by Brett
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2025 -

City Volkswagen of Chicago responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

September 13, 2025

Alex Rocha is the man at this dealership. Everything went smooth. Sales manager Clemente is also awesome. More

by EpifanioFlores231
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clemente Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2025 -

City Volkswagen of Chicago responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

September 13, 2025

Maria was super friendly and informative. She made the whole transaction smooth and comfortable for my family. Would definitely buy from again 👍🏻 More

by enjoiescher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Ghiran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2025 -

City Volkswagen of Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

September 13, 2025

Alex was great to work with. Explained absolutely everything, got a good price for my trade-in car and was overall very happy with my buy and the atmosphere of the place. More

by Hernan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lazaro Del Sol
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAVID H ALCARAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2025 -

City Volkswagen of Chicago responded

Thank you so much for choosing City Volkswagen of Chicago! Please let us know if we can be of any more assistance. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

September 12, 2025

I can’t thank Brandon Rosenow enough for the way he helped us. My daughter had just lost her car in a wreck, and the stress of finding something safe and reliable for her was overwhelming. Brandon took More

by Jeanmaire26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Rosenow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

City Volkswagen of Chicago responded

Here at City Volkswagen of Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

September 12, 2025

Brandon Rosenow made my buying process easy and straightforward. I’ve never had such a smooth process and I got the best car to replace the one I lost. Thank you so much More

by Dajeancovington
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Rosenow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

City Volkswagen of Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com