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City Volkswagen of Chicago

Chicago, IL

5.0
4,159 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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5330 W. Irving Park Road

Chicago, IL

60641

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Showing 4,159 reviews

March 07, 2026

Ray Cotton was very helpful and not pushy. He got me a great deal and was understanding through the process. More

by Gcoyne0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2026 -

City Volkswagen of Chicago responded

We’re delighted Ray provided helpful, no pressure support throughout your purchase. Congratulations on your new Volkswagen Jetta, and we’re glad you found a deal that fit your needs. Enjoy every mile in your new ride! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 07, 2026

I came in city vw on yesterday and traded in my 2021 vw Tiguan r-line and the service was excellent the customer service was top of the line Edgar put me in a 2025 vw Taos SE one of the managers congratu More

by Jmw120277@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2026 -

City Volkswagen of Chicago responded

We’re delighted you chose to trade in your Tiguan R-Line and that Edgar guided you into your new 2025 VW Taos SE. It’s great to hear our team took care of the details, from sizing your hoodie to keeping everything affordable, and that you left happy. Thank you for sharing your experience! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

Mar 07, 2026 -

Jmw120277@yahoo.com responded

Your very welcome

March 06, 2026

Muy buen servicio preguntar para Alex Rocha cuando quieren un carro gracias buen vendedor gracias More

by mostrilio090
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2026 -

City Volkswagen of Chicago responded

It’s wonderful to hear that Alex delivered such great service when you shopped for a car. Thank you for recommending him and we hope to assist you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 04, 2026

Now I know why Laura Torres is the top salesperson at the dealership! I recently purchased a 2026 VW Atlas Cross Sport from Laura Torres, and I could not have asked for a better experience. Laura is a More

by Juliano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura V. Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2026 -

City Volkswagen of Chicago responded

What a pleasure to hear that Laura V. guided you so smoothly through the purchase of your used Volkswagen Atlas Cross Sport. It’s wonderful to know her clear communication and professionalism made the process enjoyable. We appreciate your recommendation and hope you enjoy every mile in your new ride. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 04, 2026

Edgar was extremely helpful, pleasant and knowledgeable throughout this process. He worked to get me the best deal possible and was very professional. I would highly recommend him and the City VW of Chicag More

by Blgreen6295
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2026 -

City Volkswagen of Chicago responded

It’s wonderful Edgar provided a pleasant and knowledgeable buying experience. Congratulations on your used Volkswagen Atlas and thanks for recommending our team. We look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 04, 2026

I already left a review, but I had to come back and leave another one because when I wrote the first review, I wasn’t even fully done with the process yet. Now that everything is finalized, I can honestly More

by Blgreen6295
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne
Mar 04, 2026 -

City Volkswagen of Chicago responded

We appreciate you returning to share your exceptional experience, and congratulations on your used Volkswagen Atlas. Our team is proud to have delivered professional, transparent assistance and a smooth, hassle-free process. We look forward to welcoming you back in the future. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 03, 2026

Okay so let me start with this was my second time dealing with Ray, the first time was amazing but I couldn’t get what I wanted and didn’t settle! I came back smiling and told Ray “I’m ready” he made sure I More

by rosehampton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2026 -

City Volkswagen of Chicago responded

Thank you for coming back to work with Ray and letting us know how happy you are. We’re delighted he helped you find exactly what you wanted in your new Volkswagen. Your referral means a lot and we look forward to helping you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 03, 2026

Edgar made this car buying experience a seamless process, with fair pricing, and zero pressure. He made car buying actually enjoyable and easy. More

by AdrianO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2026 -

City Volkswagen of Chicago responded

It’s great Edgar guided you through a straightforward purchase without any pressure and with clear pricing. Enjoy your Volkswagen and reach out if there’s anything else we can help with. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 03, 2026

Maria was GREAT to work with! This was our first VW! If you are looking for someone who is knowledgeable when it comes to VW come see her!! More

by ilionirodica
Recommend Dealer
Yes
Employees Worked With
Maria Ghiran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2026 -

City Volkswagen of Chicago responded

We appreciate your kind words about Maria’s expertise. We’re pleased she could guide you through your first VW purchase. Congratulations on your used VW and enjoy every journey ahead. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 03, 2026

They were polite and easy to work with. I bought the vehicle and sm very happy. More

by mgreene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Franchi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2026 -

City Volkswagen of Chicago responded

Thanks for sharing your feedback. We’re glad our team was polite and made the buying process easy. Congratulations on your new Volkswagen Tiguan and enjoy every drive. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com