
City Volkswagen of Chicago
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,943 reviews
Thank you so much for Clemente and Edgar I came in on one car and ended up driving out on a certified pre owned Tiguan!!come see Edgar and Clemente for your next car! car and ended up driving out on a certified pre owned Tiguan!!come see Edgar and Clemente for your next car! More
Ed was nothing but great. He isn’t your typical pushy car salesman. He was pleasant to work with over the phone and in person. He’s patient and explained everything thoroughly He isn’t your typical pushy car salesman. He was pleasant to work with over the phone and in person. He’s patient and explained everything thoroughly and transparently. Of course I’m glad I was able to drive off the lot with the car I wanted, but even more satisfied with the customer service I received from both Ed and Evelyn. If anyone is in the market for a Volkswagen, I would recommend this dealership. More
Ray and Brian worked out the deal I was looking for. I wasn't pressured to make a decision; I felt comfortable with the whole experience. They answered all my questions and concerns. I wasn't pressured to make a decision; I felt comfortable with the whole experience. They answered all my questions and concerns. More
I walked into VW on Irving park, Chicago, with my mind set on wanting a 3rd row. Mostly the Tiguan. However after much consideration, research, test drives and much help from Ray, I Decided on an atlas in set on wanting a 3rd row. Mostly the Tiguan. However after much consideration, research, test drives and much help from Ray, I Decided on an atlas instead. Ray went above and beyond with test driving all the vehicles necessary, making sure I get accepted, but more importantly he wanted me to drive out loving the vehicle, and he did just that. So I want to give this 5 star review to Ray Cotto for making this a great experience. Thank you a million and one times. More
Had the deal lined up prior to walking in the door. Process was smooth and efficient. Edgar and Clemente were extremely helpful with getting us into our new vehicle! Process was smooth and efficient. Edgar and Clemente were extremely helpful with getting us into our new vehicle! More
Alex Rocha is the man at this dealership. Everything went smooth. Sales manager Clemente is also awesome. Everything went smooth. Sales manager Clemente is also awesome. More
Maria was super friendly and informative. She made the whole transaction smooth and comfortable for my family. Would definitely buy from again 👍🏻 She made the whole transaction smooth and comfortable for my family. Would definitely buy from again 👍🏻 More
Alex was great to work with. Explained absolutely everything, got a good price for my trade-in car and was overall very happy with my buy and the atmosphere of the place. Explained absolutely everything, got a good price for my trade-in car and was overall very happy with my buy and the atmosphere of the place. More
I can’t thank Brandon Rosenow enough for the way he helped us. My daughter had just lost her car in a wreck, and the stress of finding something safe and reliable for her was overwhelming. Brandon took helped us. My daughter had just lost her car in a wreck, and the stress of finding something safe and reliable for her was overwhelming. Brandon took all that pressure off our shoulders. He listened carefully to what we needed, made sure every option fit our budget and safety concerns, and never once made us feel rushed or pressured. He went above and beyond to make the process smooth and reassuring, turning what could have been a stressful situation into a positive experience. Thanks to Brandon, my daughter is back on the road with a car she loves and I have complete peace of mind knowing she’s in something dependable. If you want someone who treats you like family and truly cares, Brandon is the person to see. More
Brandon Rosenow made my buying process easy and straightforward. I’ve never had such a smooth process and I got the best car to replace the one I lost. Thank you so much straightforward. I’ve never had such a smooth process and I got the best car to replace the one I lost. Thank you so much More