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City Volkswagen of Chicago
Chicago, IL
4,105 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 4,105 reviews
February 01, 2026
Professional and very helpful in finding the best vehicle for my family highly recommended him for my family highly recommended him More
by Hernandez138565s
Employees Worked With
February 01, 2026
David helped my mom buy her car after having a hard time at other dealerships. He was very knowledgeable and overall we had a great experience. We can’t thank him enough! at other dealerships. He was very knowledgeable and overall we had a great experience. We can’t thank him enough! More
by Jaimeguadalupe74
Employees Worked With
January 31, 2026
Ray was the best salesman for both me and my kids. Such a family man—and absolutely hilarious. He made the entire process smooth and stress-free. We went from leasing to owning quickly and effortlessl Such a family man—and absolutely hilarious. He made the entire process smooth and stress-free. We went from leasing to owning quickly and effortlessly. He’s definitely the guy to ask for! More
by ukozak
Employees Worked With
January 31, 2026
This review is long overdue - but I think my willingness to come back after over a month of purchasing the car speaks volumes of how great purchasing with Edgar was. He was really outstanding. Very friendly to come back after over a month of purchasing the car speaks volumes of how great purchasing with Edgar was. He was really outstanding. Very friendly and made the car purchase process feel so easy. It felt like we were talking to a life long friend. I could not have been happier with my purchase. However, if I were to need another car, I would consider working with Volkswagen of Chicago just to worth with Edgar again. More
by DJGodinez
Employees Worked With
January 28, 2026
I recently totalled my car and needed a new one quickly. Ray and Marcus made the car buying process easy and seamless. He made sure we got everything we were looking for and then some. He truly went above a Ray and Marcus made the car buying process easy and seamless. He made sure we got everything we were looking for and then some. He truly went above and beyond!! I will definitely be back. More
by thisisgabi2001
Employees Worked With
January 24, 2026
Buying car from sales person Maria and her manager Juan was easy and smooth process. Maria is very knowledgeable when it comes to the vehicles she showed me. Thank you very much. was easy and smooth process. Maria is very knowledgeable when it comes to the vehicles she showed me. Thank you very much. More
by nedlida4
January 24, 2026
Purchased a 2023 Atlas Cross sport. Alex and his associates were very good. I would recommend him and the dealership. Alex and his associates were very good. I would recommend him and the dealership. More
by jgreene1405
January 22, 2026
Ray Cotto was super helpful and made the purchasing process quick and painless. I very much appreciated the attention to detail and no nonsense approach. I’d gladly go through City VW Chicago again! process quick and painless. I very much appreciated the attention to detail and no nonsense approach. I’d gladly go through City VW Chicago again! More
by Philip_mast
Employees Worked With
January 22, 2026
Maria made my car-buying experience absolutely exceptional from start to finish. She was professional, knowledgeable, patient, and truly had my best interests at heart. She took the time to unders exceptional from start to finish. She was professional, knowledgeable, patient, and truly had my best interests at heart. She took the time to understand exactly what I was looking for, answered every question thoroughly, and made the entire process smooth and stress-free. More
by Abredoon00
Employees Worked With
