City Volkswagen of Chicago

Best Customer Service Ever! Maria Ghiran was extremely professional & super helpful. Best Customer Service. I definitely recommend her! Maria Ghiran was extremely professional & super helpful. Best Customer Service. I definitely recommend her! More

Excellent care from Maria Ghiran! She made me feel comfortable and kept me informed throughout the process of getting my Jetta She made me feel comfortable and kept me informed throughout the process of getting my Jetta More

I went to a Volkswagen Store in the Southside and Washington there for 1/2 hr and not one person atended to me. So I left. I looked online to se who had the best reviews and City VW Chicago had the b Washington there for 1/2 hr and not one person atended to me. So I left. I looked online to se who had the best reviews and City VW Chicago had the best reviews. Ray Cotto was the icing on the cake. He found the perfect fit for me .A Atlas Cross Sport. Ray is so friendly and funny. Great overall experiencia More

Just purchased my first VW cross sport from Ray Cotto at City VW of Chicago. Transaction was smooth, Ray is great! David also helped with making sure the Atlas was good City VW of Chicago. Transaction was smooth, Ray is great! David also helped with making sure the Atlas was good More

Edgar’s a great and very welcoming guy, he helped my family and I get my first ever car and he did everything he could to assist me, it was an amazing experience, xxxxxxto him. family and I get my first ever car and he did everything he could to assist me, it was an amazing experience, xxxxxxto him. More

We had a great experience buying our Volkswagen! From the moment we walked in, Maria’s charismatic personality made us feel comfortable and welcomed. She listened to our needs and helped guide us to From the moment we walked in, Maria’s charismatic personality made us feel comfortable and welcomed. She listened to our needs and helped guide us to our vehicle without any pressure. The manager Juan met us where we wanted to be on price, which made the whole process smooth and gratifying. The professionalism was felt and the process was smooth. Great customer service! More

I was referred by my mechanic Reyes Almanza and had the great pleasure of working with Laura. Laura was hands down the best salesperson I have ever worked with. She was easy going and patient and when it c great pleasure of working with Laura. Laura was hands down the best salesperson I have ever worked with. She was easy going and patient and when it came time to get the deal done, we got it done. No haggling, no waiting around, no runarounds. This was my first Volkswagen purchase after being a loyal Toyota customer for last 10+ years. Two weeks after paying off my Toyota, the transmission failed. I was overwhelmed with work and life stuff so having to go unplanned car shopping did not sound very desirable. The moment I walked into City Volkswagen of Chicago my entire mindset changed. Laura and the rest of the staff made me feel confident that I was in the right place. I love my new Volkswagen and I am confident that I will never go back. German engineering for life! Thank you Laura and the rest of the City Volkswagen of Chicago staff for all of your attention. I'm actually looking forward to bringing my vehicle in for its next scheduled maintenance so I can say hello to Laura and everyone else. I highly recommend! More

We were referred by Roberto Delgado (tech) and had the pleasure of working with Laura. She was very professional and knowledgeable. She listened to all of our concerns and gave us great feedback. We worke pleasure of working with Laura. She was very professional and knowledgeable. She listened to all of our concerns and gave us great feedback. We worked around and she was able to get us the best possible deal and we were left satisfied. If you want someone who can communicate directly but still deliver information in a friendly manner- she’s the one! Definitely coming back to her. More

Maria and Rob were very easy to work with! Good experience overall! Would recommend again! Good experience overall! Would recommend again! More

Maria was extremely friendly and welcoming, making the car-buying experience truly enjoyable. I highly recommend her to anyone looking for assistance. car-buying experience truly enjoyable. I highly recommend her to anyone looking for assistance. More