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City Volkswagen of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
5.0
3,773 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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5330 W. Irving Park Road

Chicago, IL

60641

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Showing 3,773 reviews

January 01, 2025

My wife and I bought a VW Tiguan from Ed at City Volkswagen in Chicago this past weekend. By far, the best dealership experience we’ve ever had. Ed was a pleasure to work with and we highly recomm More

by btm53080
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Speck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

City Volkswagen of Chicago responded

Thanks for sharing about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 31, 2024

Great and friendly service provided by Ray at City Volkswagen Chicago. Walked in hesitant but Ray made sure to answer all my questions making me feel sure about my decision of becoming a first time VW More

by smtz40promos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2024 -

City Volkswagen of Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ray met your expectations. Thank you again for choosing City Volkswagen of Chicago. We look forward to having you as one of our valued customers for many more years to come! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 31, 2024

Our experience at city Volkswagen has been very pleasant. Juan was very thorough and answered all of our questions. We made the deal that worked for us and would recommend to anyone. More

by CAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

City Volkswagen of Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Juan and our team, and we look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 30, 2024

Great experience. Quick and easy transaction and very fair price on 2024 GTI. I felt the process was transparent And the dealer did not push add-ons and other things t More

by Rbruen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Speck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2024 -

City Volkswagen of Chicago responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 28, 2024

Had an honest and respectful negotiation. Andy, Tim, and Evelyn were straightforward and honest. Would happily work with them again! More

by Aaron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Gloria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2024 -

City Volkswagen of Chicago responded

We are so glad that we had the opportunity to work with you, Aaron, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 27, 2024

Had a great customer service experience with Ray and Tim at city volkswagen of chicago More

by Lexibroadway23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2024 -

City Volkswagen of Chicago responded

Here at City Volkswagen of Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed working with Ray and Tim, and it was a pleasure having you at the dealership. We appreciate your review! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 26, 2024

Ray C is an excellent sales man. He will get you a great car for a great deal! More

by janetmarcos3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your excellent review, Janet! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 26, 2024

Great customer service, very helpful and kind! The most honest sales guy I’ve met, Thanks for all the help Ray! More

by lcirilo84
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2024 -

City Volkswagen of Chicago responded

Thank you so much for choosing City Volkswagen of Chicago! Please let us know if we can be of any more assistance. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 22, 2024

I bought a new Tiguan at this dealership and had a great experience! Ed was very helpful and made the process easy and painless. More

by caroline.e.reynolds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Speck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

City Volkswagen of Chicago responded

Thank you, Caroline, for the great rating. Congratulations on the purchase of your new Tiguan! Thank you for choosing City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 21, 2024

My salesman, Ray, and the manager, Tim, were excellent for helping me secure a great deal on my first car, a Jetta! This is my dream first car and I’m very grateful to Ray for patiently walking me through More

by Miya Bailey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

City Volkswagen of Chicago responded

Thank you for sharing your positive experience at City Volkswagen of Chicago. Thanks for the five-star rating. We'll share your great feedback with Ray, Tim, and our crew. Congratulations on your new Jetta! We appreciate your business and hope to see you again soon. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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