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City Volkswagen of Chicago
Chicago, IL
3,795 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,795 reviews
December 02, 2024
Ed significantly surpassed my expectations while helping me replace my parents' totaled car. Despite being relatively new to VW, he was honest about his knowledge limits. Whenever I asked him questions he c me replace my parents' totaled car. Despite being relatively new to VW, he was honest about his knowledge limits. Whenever I asked him questions he couldn't immediately answer, he either looked up the information on the spot or contacted a knowledgeable colleague. Most importantly, Ed excels in his role by being non-pushy, open-minded, and compassionate, all while maintaining a strong sense of professionalism. More
by Manny Gonzales
December 01, 2024
Great dealership, had a great experience with my purchase, Laura was fantastic! Thank you very much purchase, Laura was fantastic! Thank you very much More
by Opanchos5991
November 30, 2024
I drove from West Dundee IL to buy a 2022 GTI and it sold when I arrived.So my sales consultant Ray Cotto shower me plan B as he stated and BOOM.A 2020 VW Jetta SE fit the bill for me.Thank you guys.Great jo when I arrived.So my sales consultant Ray Cotto shower me plan B as he stated and BOOM.A 2020 VW Jetta SE fit the bill for me.Thank you guys.Great job getting me approved.Special Thanks to Clemente the Manager for the Great numbers. More
by oscasnko
November 30, 2024
Man what a experience with David this fall! He got my wip and he even reach back out and asked about the car. Keep this man. He is doing great business. He got my wip and he even reach back out and asked about the car. Keep this man. He is doing great business. More
by dylanmatrisciano23
Employees Worked With
November 30, 2024
Great guy to work with! We accomplished a deal in I'd like some sugar I'd like some sugar like some sugarrecord time and I'm very pleased overall with the service and the co We accomplished a deal in I'd like some sugar I'd like some sugar like some sugarrecord time and I'm very pleased overall with the service and the cordial dealership. Figure out what we needed to do and record time and got it done! Ask for Ray Cotto! More
by Jeff Hoerr
November 26, 2024
Had a great experience buying our car at City VW. It’s one of the best dealers I’ve ever been too. Juan was awesome, we really appreciate his outstanding assistance with our car purchase ever helpful It’s one of the best dealers I’ve ever been too. Juan was awesome, we really appreciate his outstanding assistance with our car purchase ever helpful. I highly recommend this dealer. More
by Heidy garcia
November 26, 2024
Patient, kind, and generally a very helpful salesman. Would certainly recommend and buy from again Would certainly recommend and buy from again More
by weh60106
Employees Worked With
November 26, 2024
I enjoyed the discussion at Volkswagen. Eddie helped me with my purchase. Very friendly. They found a car for a very small percentage. I am very grateful. Eddie helped me with my purchase. Very friendly. They found a car for a very small percentage. I am very grateful. More
by liana
Employees Worked With
November 26, 2024
Excellent buying experience from start to finish thanks to Ed Speck. He was was knowledgeable and accommodating. to Ed Speck. He was was knowledgeable and accommodating. More
by Kolodziej
