City Volkswagen of Chicago

Juan was extremely helpful. Never hesitated answering our questions. Did not miss out a single detail. He was there to guide us and give us the best options possible. Thanks to Never hesitated answering our questions. Did not miss out a single detail. He was there to guide us and give us the best options possible. Thanks to him, now we got a brand new car! Thank you Juan! 10 out of 10 stars! Juan fue un gran ayuda! Nunca dudé en responder nuestras preguntas. No se perdió ni un solo detalle. Él estuvo allí para guiarnos y darnos las mejores opciones posibles. ¡Gracias a él ahora tenemos un auto nuevo! ¡Gracias Juan! ¡10 de 10 estrellas! More

City wide gave a great welcoming presence. The help I got with what I wanted was top notch. The help I got with what I wanted was top notch. More

Coming into the dealer everyone was very welcoming and polite. Great customer service. Definitely would recommend coming here polite. Great customer service. Definitely would recommend coming here More

I’ve had nothing but a great experience with Volkswagen dealership , that is why I’m a returning customer. dealership , that is why I’m a returning customer. More

We had the best purchasing experience at City Volkswagen. Our salesman Juan Fuentes was fantastic. He made the process seamless and worked with the price that we were comfortable with. I highly recommended J Our salesman Juan Fuentes was fantastic. He made the process seamless and worked with the price that we were comfortable with. I highly recommended Juan and City Volkswagen to anyone in the market for a car!!! More

It was very great, patience, excellent services, worked with us so well. Gave us a lot of great options, we found the right vehicle with us so well. Gave us a lot of great options, we found the right vehicle More

This was a good and quick experience. We learned so much about the Volkswagen brand and the model we were interested in. Juan knew immediately how to work with our budget and was able to We learned so much about the Volkswagen brand and the model we were interested in. Juan knew immediately how to work with our budget and was able to pull 3 vehicle options for us to consider. I highly recommend their city advantage program! More

Actually, it's a crazy story about this place. My daughter wanted to look at a Used Jetta that they had for sale. Well about 4 hours later we both left with cars. I had put Larry Roesch Volkswa My daughter wanted to look at a Used Jetta that they had for sale. Well about 4 hours later we both left with cars. I had put Larry Roesch Volkswagon but Google brought us here. We were immediately treated by Ray Cotto, after we got past the confusion of what dealership we were at everything started to falk into place. I have been buying cars for almost 50 years and this has to rank in the top 3 experiences if not the #1 spot. No pressure at all, he took care of my daughter and after I sat and drove an Atlas I couldn't leave without buying it. CHECK THIS PLACE OUT AND CHECK THIS GUY OUT. More

So interesting, my dad and I were meant to go to a completely different dealership today but we found ourselves here at VW of Chicago. Ray greeted us and we clicked straight away. He has been so helpf completely different dealership today but we found ourselves here at VW of Chicago. Ray greeted us and we clicked straight away. He has been so helpful and so joyous to work with. Come here, he will take great care of you. More

Superb service all around. We arrived without an appointment and during their anniversary celebration and we were greeted and attended to immediate. We saw a few cars, given We arrived without an appointment and during their anniversary celebration and we were greeted and attended to immediate. We saw a few cars, given estimates with no hidden fees, walked away for a few days. They kept in touch with no pressure. We compared our estimates with other dealerships and City Volkswagen provided the best deal hands down. We loved the service and transparency. We will definitely come back. More