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City Volkswagen of Chicago

Chicago, IL

5.0
3,762 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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5330 W. Irving Park Road

Chicago, IL

60641

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Showing 3,762 reviews

September 12, 2024

Excellent service from start to finish. We love our Atlas and perfect for our family of 5. More

by Ramiro.chavez.773
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clemente Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

City Volkswagen of Chicago responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience, and we hope you enjoy your new Atlas! Anthony Manteca - amanteca@cityvwchicago.com

September 11, 2024

Customer service was 100/10. Transaction was smooth and fast. Will recommend Juan to family and friends to purchase their vehicles! More

by joannjones969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

City Volkswagen of Chicago responded

Joann, Thank you for your business and this review. We're happy to hear Juan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Anthony Manteca - amanteca@cityvwchicago.com

September 11, 2024

I had the pleasure of being serviced by Laura Torres and Ray cotton on helps with getting me a vehicle. They did an amazing job with really working with me and provided top service. They care for there cust More

by Jazmyngriffin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura V. Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your excellent review! We are so glad that Laura and Ray had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Anthony Manteca - amanteca@cityvwchicago.com

September 05, 2024

Great job guys Really nice guys Got my in and out and great price Sending my sister over this weekend More

by tys1stlady
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

City Volkswagen of Chicago responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Chicago are glad to have you as a customer. Anthony Manteca - amanteca@cityvwchicago.com

September 05, 2024

I recently purchased my Tiguan with the assistance of David . I had a great experience and I am very happy with my purchase ! More

by Nfranco0127
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAVID H ALCARAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

City Volkswagen of Chicago responded

Thank you for your business and this review. We're happy to hear David and our team were able to serve you and demonstrate our commitment to great service. Congratulations on your new Tiguan! If there is anything we can assist you with in the future, please let us know. Anthony Manteca - amanteca@cityvwchicago.com

September 02, 2024

George is a great person to work with! George was professional and very knowledgeable about VW. He took the time to understand my needs and wants for my car and I felt like he listened rea More

by davidprabhu630
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Skoubis
Sep 03, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your kind words, David, and for taking the time to leave us this wonderful feedback! Anthony Manteca - amanteca@cityvwchicago.com

September 02, 2024

Driving past City Vw to just look and ran into Ray Cotto the perfect sales person He made sure I got the best deal on a Atlas Cross Sport R Line I love my experience here at City Ave was Amazing. More

by tsweiss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clemente Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

City Volkswagen of Chicago responded

We are so glad that we had the opportunity to work with you, and that Ray could make this a top-notch experience. We look forward to continuing to serve you in the future! Anthony Manteca - amanteca@cityvwchicago.com

August 31, 2024

Great communication, explained everything in detail. Everyone was friendly and helpful the moment we walked in. More

by ceciliap0723
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

City Volkswagen of Chicago responded

Thank you, Cecilia! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Chicago. Anthony Manteca - amanteca@cityvwchicago.com

August 31, 2024

Juan was a great help! Made buying a car a lot easier than I thought. Keep up the good job! More

by Saulp211
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

City Volkswagen of Chicago responded

Juan, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Anthony Manteca - amanteca@cityvwchicago.com

August 31, 2024

ASK FOR RAY WHEN YOU COME HERE! !! Ray was our sales rep, absolutely amazing guy, very nice, welcoming and gave us the best prices available More

by Khaled Khater
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clemente Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

City Volkswagen of Chicago responded

Thank you, Khaled! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ray met your expectations. Thank you again for choosing City Volkswagen of Chicago. We look forward to having you as one of our valued customers for many more years to come! Anthony Manteca - amanteca@cityvwchicago.com

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