Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City Volkswagen of Chicago
Chicago, IL
3,826 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,826 reviews
September 28, 2024
We really enjoyed working with Juan. He was polite, knowledgeable and extremely accommodating. Love our 2024 VW Atlas Cross Sport SEL 2.0 R-Line. He was polite, knowledgeable and extremely accommodating. Love our 2024 VW Atlas Cross Sport SEL 2.0 R-Line. More
by Pmat1415
Employees Worked With
September 26, 2024
I recently made my fourth vehicle purchase from City Volkswagen of Chicago, and once again, the experience was absolutely flawless! I always bring my family members here, and for good reason—each time, Volkswagen of Chicago, and once again, the experience was absolutely flawless! I always bring my family members here, and for good reason—each time, the process is smooth, straightforward, and enjoyable. A huge thank you to Edgar, the sales manager, and Ray, the sales associate, who were a dream to work with. Edgar ensured that the price we discussed beforehand was exactly what we got when we arrived—no surprises, just honesty and professionalism. Ray was attentive, knowledgeable, and made sure we were comfortable with every step of the purchase. More
by rubin.sergey
September 25, 2024
Eddie was helpful, trustworthy, and generally a great rep to work with. Would recommend him to anyone. to work with. Would recommend him to anyone. More
by pmr2024
Employees Worked With
September 25, 2024
I went to city VW of Chicago and Ray took care of me and he was amazing very quick very efficient very informative. I had a great experience. I recommend this place.please asked for Ray. he was amazing very quick very efficient very informative. I had a great experience. I recommend this place.please asked for Ray. More
by Kruidias
Employees Worked With
September 21, 2024
Juan was extremely helpful. Never hesitated answering our questions. Did not miss out a single detail. He was there to guide us and give us the best options possible. Thanks to Never hesitated answering our questions. Did not miss out a single detail. He was there to guide us and give us the best options possible. Thanks to him, now we got a brand new car! Thank you Juan! 10 out of 10 stars! Juan fue un gran ayuda! Nunca dudé en responder nuestras preguntas. No se perdió ni un solo detalle. Él estuvo allí para guiarnos y darnos las mejores opciones posibles. ¡Gracias a él ahora tenemos un auto nuevo! ¡Gracias Juan! ¡10 de 10 estrellas! More
by Agarcia219
Employees Worked With
September 21, 2024
City wide gave a great welcoming presence. The help I got with what I wanted was top notch. The help I got with what I wanted was top notch. More
by Elliot Cornejo
Employees Worked With
September 17, 2024
Coming into the dealer everyone was very welcoming and polite. Great customer service. Definitely would recommend coming here polite. Great customer service. Definitely would recommend coming here More
by Jaz
September 15, 2024
I’ve had nothing but a great experience with Volkswagen dealership , that is why I’m a returning customer. dealership , that is why I’m a returning customer. More
by chavesamanda
Employees Worked With
September 14, 2024
We had the best purchasing experience at City Volkswagen. Our salesman Juan Fuentes was fantastic. He made the process seamless and worked with the price that we were comfortable with. I highly recommended J Our salesman Juan Fuentes was fantastic. He made the process seamless and worked with the price that we were comfortable with. I highly recommended Juan and City Volkswagen to anyone in the market for a car!!! More
by Kim
September 14, 2024
So interesting, my dad and I were meant to go to a completely different dealership today but we found ourselves here at VW of Chicago. Ray greeted us and we clicked straight away. He has been so helpf completely different dealership today but we found ourselves here at VW of Chicago. Ray greeted us and we clicked straight away. He has been so helpful and so joyous to work with. Come here, he will take great care of you. More
by a.danczak
Employees Worked With
