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City Volkswagen of Chicago
Chicago, IL
3,760 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,760 reviews
July 31, 2024
These guys made my day, I was so hesitant about getting my first car and they made me feel very comfortable even though it took me about a week to decide what I wanted to do being a first time buyer my first car and they made me feel very comfortable even though it took me about a week to decide what I wanted to do being a first time buyer More
by mojohns2002
July 31, 2024
Came in to City Volkswagen Chicago to get some help with a search of a new car. David Alcaraz helped us, he had great customer service, was very knowledgeable and made us feel safe and comfortable. a search of a new car. David Alcaraz helped us, he had great customer service, was very knowledgeable and made us feel safe and comfortable. More
by Adriana
Employees Worked With
July 31, 2024
David Alcaraz was amazing, he was very knowledgeable. Everything went smooth If you need a car come see this young men Everything went smooth If you need a car come see this young men More
by luislopezlimo
July 31, 2024
Hands down best dealership in town! They made the experience of buying a new car so much fun! The whole team was very friendly and knowledgeable. Anthony Grassini, who helped me with my They made the experience of buying a new car so much fun! The whole team was very friendly and knowledgeable. Anthony Grassini, who helped me with my purchase provided us with options and information, answered all questions and addressed all concerns in person and over the phone after completing the purchase. He was very patient and very welcoming! I can’t recommend the City Volkswagen of Chicago, Anthony and team enough! More
by alicia.sokolowska
July 31, 2024
George was a perfect “helper” with my car lease! Felt he truly cared and not pushy. After sale, he wants to know if one enjoys & if there is any more he can do! Felt he truly cared and not pushy. After sale, he wants to know if one enjoys & if there is any more he can do! More
by Judful
Employees Worked With
Other Employees :
George Skoubis, Alex Paszkowski
July 31, 2024
Juan was very nice person. He tried to help us out. Keep up the good work and God bless you. Nice work Juan!! He tried to help us out. Keep up the good work and God bless you. Nice work Juan!! More
by mildredyadao95
Employees Worked With
Other Employees :
ANTHONY MANTECA
July 31, 2024
Great and good guy . very good salesman. Helpful guy.he’s nice. Made the experience very nice! very good salesman. Helpful guy.he’s nice. Made the experience very nice! More
by Villamoryadao1963
Employees Worked With
Other Employees :
ANTHONY MANTECA
July 31, 2024
Came in to see My friend Clemente to get into a New Tiguan lease and he connected me with Ray and he took great great care of me.Thank you City VW Chicago Tiguan lease and he connected me with Ray and he took great great care of me.Thank you City VW Chicago More
by rvdesco
July 30, 2024
Juan Fuentes and Edgar Anaya are a dynamite duo. They were both very helpful, knowledgeable, and patient with us during our visit. They made sure we walked in feeling welcome and leaving with a gian They were both very helpful, knowledgeable, and patient with us during our visit. They made sure we walked in feeling welcome and leaving with a giant smile on our faces! More
by Hcelis3
July 30, 2024
Great no nonsense service and sales team! Very quick response from the team and quickly accommodated appointment and addressed all of our needs! Very quick response from the team and quickly accommodated appointment and addressed all of our needs! More
by Stef
