Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City Volkswagen of Chicago
Chicago, IL
3,813 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,813 reviews
July 06, 2024
Got my new Tiguan through David Alcaraz he made the process go smoothly he was very patient & understanding on what worked best for me with what I was looking for in a new vehicle. process go smoothly he was very patient & understanding on what worked best for me with what I was looking for in a new vehicle. More
by gdbrian
July 03, 2024
"City VW exceeded my expectations with excellent service and flexible purchasing options. Highly recommended for your next car!" service and flexible purchasing options. Highly recommended for your next car!" More
by daniel.lack
Employees Worked With
July 03, 2024
It was a great pleasure working with Luis buying new car today. Luis was extremely knowledgeable, helpful and thorough throughout the process. He answered all our questions and went beyond explaining all today. Luis was extremely knowledgeable, helpful and thorough throughout the process. He answered all our questions and went beyond explaining all car features before we leave. Thank you Luis!!! More
by TD
Employees Worked With
Luis Gonzalez, Mark Coote
July 03, 2024
They were rather dishonest and had poor etiquette. They sold me a car and claimed that there was no needed maintenance. Come to find the next day that it needed oil change along with other fixes as we They sold me a car and claimed that there was no needed maintenance. Come to find the next day that it needed oil change along with other fixes as well. More
by Marvin Espinal
Employees Worked With
July 03, 2024
We had an amazing experience buying our Tiguan with Luis. He goes above and beyond and is very personable. He provided excellent customer service and is very easy to talk to. He explained everything in detai He goes above and beyond and is very personable. He provided excellent customer service and is very easy to talk to. He explained everything in detail to us and even showed us how to use the functions in the car before we left! I am very appreciative of his attentiveness. I will highly recommend him to family and friends on the market for a new car! Thank you Luis! We are beyond happy with our new ride! More
by niko652
July 02, 2024
"City VW exceeded my expectations with excellent service and flexible purchasing options. Highly recommended for your next car!" service and flexible purchasing options. Highly recommended for your next car!" More
by daniel.lack97
Employees Worked With
July 01, 2024
Anthony took good care of me and stressed he wanted me to have exactly what I wanted and needed. He worked really hard and gave great service considering the dealership was packed with customers. I also re have exactly what I wanted and needed. He worked really hard and gave great service considering the dealership was packed with customers. I also really enjoyed Evelyn in the finance department. More
by theokapos
July 01, 2024
this was a great car dealership experience! I will recommend this place to family and friends. I will recommend this place to family and friends. More
by abyssiniayoung1
Employees Worked With
July 01, 2024
Everything was splendid. David was amazing! Shoutout to him. So thankful for all of his help! David was amazing! Shoutout to him. So thankful for all of his help! More
by bitanyatefera18
Employees Worked With
