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City Volkswagen of Chicago
Chicago, IL
3,811 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,811 reviews
May 31, 2024
David has prefect personality and was a complete pleasure yo work with. I will highly recommend him to others yo work with. I will highly recommend him to others More
by Jim
May 30, 2024
This was a great experience, I got exactly what I was looking for, he was also very patient with me. looking for, he was also very patient with me. More
by psmit171199
Employees Worked With
May 30, 2024
It’s a dealer where they have helpful workers by understanding your needs and helping choosing the best for you. I really recommend it if you looking for a car. understanding your needs and helping choosing the best for you. I really recommend it if you looking for a car. More
by Nbfr1911
May 30, 2024
I had a great experience. Everyone here is nice and made the entire process smooth. Everyone here is nice and made the entire process smooth. More
by Samantha Doyle
Employees Worked With
May 30, 2024
Had a great experience buying a new Tiguan today. Started with Justin Russo, my favorite service advisor; he introduced me to Ray Cotto who was fabulous. Highlighted all the features available on 2 Started with Justin Russo, my favorite service advisor; he introduced me to Ray Cotto who was fabulous. Highlighted all the features available on 2024 Tiguans, never pushed, answered all my questions and brought humor to the whole experience. I look forward to seeing my team when i come back for scheduled service. Thanks yo Anthony Manteca for helping secure and awesome closing package. More
by KateC
May 29, 2024
Answered all my question, if he didn’t know he found an answer quickly, very welcoming and patient answer quickly, very welcoming and patient More
by georgebalbuenajr
Employees Worked With
May 29, 2024
The sales team at VW was great and made the entire process smooth and easy. process smooth and easy. More
by Johnpaul Salcedo
Employees Worked With
May 28, 2024
David was great at helping find my next car. I always appreciate high levels of customer service and David exceeded my expectations. I always appreciate high levels of customer service and David exceeded my expectations. More
by aolivo731
Employees Worked With
May 27, 2024
Ray is the go-to for all your car needs! I leased my original vehicle from here in 2021 & because of his frequent communication via email, I came in and was able to walk through my options a I leased my original vehicle from here in 2021 & because of his frequent communication via email, I came in and was able to walk through my options as my lease was expiring. He worked with us to show all the vehicles within our budget & was patient with us as we made our decision. He had us walk out with the car of our choice AND worked to make it well within our budget. I recommend working with Ray for any VW purchase, his customer service is excellent! More
by maheen_anwar97
Employees Worked With
