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City Volkswagen of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
5.0
3,744 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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5330 W. Irving Park Road

Chicago, IL

60641

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Showing 3,744 reviews

March 27, 2024

Laura was very patient with me, never pushy she knew exactly what my needs were. I would recommend her as your sales person permanently. More

by Natividad.sustaita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura V. Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon! Anthony Manteca General Sales Manager

March 27, 2024

Very helpful, not pushy into purchasing which allowed me to be sure in my decision when purchasing. More

by karinaavegaa99
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAVID H ALCARAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon! Anthony Manteca General Sales Manager

March 27, 2024

We had excellent service with no pressure. Definitely would recommend David and Anthony (manager) to friends and family. More

by ANNETTE VEGA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAVID H ALCARAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ANTHONY MANTECA
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Apr 02, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon! Anthony Manteca General Sales Manager

March 27, 2024

Ms. Martinez was super easy to work with. Her care and professionalism was top notch! I would recommend VW because of the great experience. More

by MH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mara Martinez
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Apr 08, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon!

March 26, 2024

Very friendly service! David Alcaraz best car salesman of City Volkswagen of Chicago! Thank you! More

by Moreno O.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAVID H ALCARAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon!

March 25, 2024

Ray was very helpful and professional. We got a great deal on a new car and couldn’t be happier with our experience. More

by jsugrue9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon!

March 25, 2024

Laura helped us lease our new Tiguan. She not only told us all of the new features -but we had a wonderful discussion about her hometown while we waited for Finance. Thank you Laura! More

by pat.gilroy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura V. Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon!

March 25, 2024

Submitted an inquiry in the morning and had a call within minutes to schedule a test drive. Upon arrival, I was greeted warmly by Ray and Edgar. Ray is kind and personable, with a low pressure approach to sa More

by hello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon!

March 24, 2024

David and Ray were wonderful to work with and made the process seamless! I love my new car More

by chrissy.dwyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAVID H ALCARAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon!

March 23, 2024

Mara Martinez helped me a lot in my experience at city Volkswagen of Chicago she was also very professional she is highly recommended More

by ghellaf.lounis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mara Martinez
Report | Print
Apr 02, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon! Anthony Manteca General Sales Manager

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