City Volkswagen of Chicago

David is the greatest in the world and he made the process simple and easy process simple and easy More

Popped in on a random Monday with no appointment because we wanted to test drive a Porche Macan with no real intent to buy it as we didn’t need a car for another few months, just wanted to see if we liked i we wanted to test drive a Porche Macan with no real intent to buy it as we didn’t need a car for another few months, just wanted to see if we liked it. We then asked to see what payments would look like. The financing they came back with was super reasonable, but above what we wanted to pay for a car we didn’t need immediately. Ray Cotto, with the help of the manager Anthony was able to shave off some little bits here and there and come back with crazy good financing. We ended up with a deal that was too insane to pass up. Ray was also able to connect us with an insurance agent that gave us a super low quote for full coverage insurance. Overall Ray was super nice and fun to work with and Anthony really hooked it up. We had no intention of buying a car, but were met with a deal that was way too good to pass up. I would definitely recommend this dealership and specifically Ray if you’re looking to buy a Volkswagen or another used luxury car (of which they had plenty on the lot) More

A special thank you to Edgar, the Sales Manager, who made my experience as smooth as possible. Buying a car could give you anxiety, however, Charles Diaz, my Salesperson, would smooth your worries. With exce my experience as smooth as possible. Buying a car could give you anxiety, however, Charles Diaz, my Salesperson, would smooth your worries. With excellent product knowledge and the personality that could sooth a crying baby, I am sure you will enjoy your experience. If you want to be handled with care, I recommend this dealership. Please ask for Charles and Edgar, they make you feel like family and not a customer. Thank you for everything! I love my new 2024 VW TAOS SE!! More

George was knowledgeable and good at understanding my car needs and interests. He was willing to make the deal work needs and interests. He was willing to make the deal work More

Juan was fantastic! He was so helpful and patient with us when we came in to test drive and then came back to purchase our Atlas Cross Sport. He answered all of our ques He was so helpful and patient with us when we came in to test drive and then came back to purchase our Atlas Cross Sport. He answered all of our questions, wasn’t pushy, and worked with Edgar to get us a very fair deal. The exact color combo we wanted wasn’t on the lot the day we came in to buy, so Juan went the extra mile to get the car to us from another dealership while we were getting through the paperwork - in time to take it for a spin before we signed. It was by far the best experience we’ve ever had at a dealership, and we are so grateful for Juan’s help and guidance! More

David and Anthony were very helpful. Great experience. Will make this dealership my go to for any of my needs in the future. Great experience. Will make this dealership my go to for any of my needs in the future. More

Had great conversations with my sales associate Charles and the manager Lazaro. They gave me a fair trade on my trade in vehicle and help me set up good terms for me lease. I have been here for 3 hours and the manager Lazaro. They gave me a fair trade on my trade in vehicle and help me set up good terms for me lease. I have been here for 3 hours which is my only complaint. More

My experience with David was fantastic! He was definitely trying all the options to get us the car we wanted! Great experience with David will definitely come back to him. He was definitely trying all the options to get us the car we wanted! Great experience with David will definitely come back to him. More

David was very patient and very helpful with our buying process! Will refer him to family and friends. process! Will refer him to family and friends. More

Very friendly and professional salesman. Sale process was easy and provided all car information needed. Sale process was easy and provided all car information needed. More