
City Volkswagen of Chicago
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Edgar was exceptional in helping us find our new vehicle. We hadn’t planned to purchase that day, but he was able to really work with us to ensure we didn’t lose out on the vehicle we wanted. We hadn’t planned to purchase that day, but he was able to really work with us to ensure we didn’t lose out on the vehicle we wanted. More
Manny was so helpful and patient in helping me buy my first car purchase. He took his time in explaining every detail and made the whole process smooth as possible. VW of Chicago is the best dealership a first car purchase. He took his time in explaining every detail and made the whole process smooth as possible. VW of Chicago is the best dealership and will be recommending friends and family to come here!!! Thanks Manny & team!!! More
Excellent service, very friendly staff, especially Laura Torres, in helping us to have the car of our dreams. Torres, in helping us to have the car of our dreams. More
This dealership is amazing. They gave me exactly what I asked for in a timely manner. The sales manager is fantastic as well as the sales team as a whole. They had me in and out They gave me exactly what I asked for in a timely manner. The sales manager is fantastic as well as the sales team as a whole. They had me in and out within a few hours. They were very easy to talk to and definitely try to help you out the best they can. The financial department is also fantastic. Fast and easy. They go over everything with you so you understand what numbers you’re looking at. The porters were also fantastic, fun group of guys and made sure my new car was spotless. Thank you for this great experience. Definitely will be returning in the future. You all are awesome! P.S. “Anthony Grassini” is awesome. Definitely the go to guy for your next car purchase! More
My husband and I spend several months looking into the best vehicle for our family. We settled on the Atlas but then had a couple of poor experiences with sellers. We finally found City Volkswagen and wor best vehicle for our family. We settled on the Atlas but then had a couple of poor experiences with sellers. We finally found City Volkswagen and worked with Edgar. He was the best! Made us really comfortable and kept in touch with us until we were ready to come in and purchase. He went above and beyond to make the experience enjoyable. I would totally send friends and family his way. More
Charles provided us superb customer service. For example, we were never pawned off to other staff. We felt like royalty. He was considerate of our car needs and budgets in a friendly attentive w For example, we were never pawned off to other staff. We felt like royalty. He was considerate of our car needs and budgets in a friendly attentive way. More
Ray was very helpful and made sure we got the best deal possible and the car we wanted didn’t try to force us in anything we didn’t want and was patient and helpful and friendly possible and the car we wanted didn’t try to force us in anything we didn’t want and was patient and helpful and friendly More
Thank you to Charles and the team at City Volkswagen! Charles was great in helping me find the right lease car and answered all of my questions and was very patient whilst I decided on the right vehicle. Charles was great in helping me find the right lease car and answered all of my questions and was very patient whilst I decided on the right vehicle. All the staff on the day were brilliant and would recommend using Charles and the guys. More
Ray Cotto was polite and eficient! He explained everything to us upfront and got us a great deal . Thank you Ray for a great car buying experience! He explained everything to us upfront and got us a great deal . Thank you Ray for a great car buying experience! More