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City Volkswagen of Chicago
Chicago, IL
3,803 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,803 reviews
January 22, 2024
Alex was a great help at the purchase of my brand new VW Gti, was enjoyable and had many laughs. Taught him some Polish as well to help out with future customers! Gti, was enjoyable and had many laughs. Taught him some Polish as well to help out with future customers! More
by Dawid P
Employees Worked With
January 21, 2024
Wonderful service from Ray and Alex today! We checked out two VW dealerships in the city and Ray was our second and final stop. We felt he actually wanted and cared for our business and worked We checked out two VW dealerships in the city and Ray was our second and final stop. We felt he actually wanted and cared for our business and worked with us to find a great deal that fit our needs. We finished the day with Alex signing all the paperwork and had a great experience with him, too. We had our two young kids with us during this part of the day and he kept them entertained during what could have been a rough process. Highly recommend this team! More
by Rebekah S
January 21, 2024
What a wonderful sales experience purchasing our vehicle… The whole sale staff, especially Iryna and Anthony were absolutely amazing to deal with… from start to finish, they made the transaction so easy and The whole sale staff, especially Iryna and Anthony were absolutely amazing to deal with… from start to finish, they made the transaction so easy and seamless…. It was an absolute pleasure… Thank You City VW More
by Rima Khansa
January 20, 2024
Our longtime service agent Justin Russo recommended Ray Cotto as THE GUY to handle our first ever VW lease and he was SO right. Streamlined, efficient, completely professional and very personable. We cou Cotto as THE GUY to handle our first ever VW lease and he was SO right. Streamlined, efficient, completely professional and very personable. We could not be happier with this experience. More
by Dlshaft
January 20, 2024
Charles helped make the purchase of our 2024 Tiguan a very smooth and straightforward process. This is our fifth Volkswagen purchase but our first at City Volkswagen. We would highly recommend this deale very smooth and straightforward process. This is our fifth Volkswagen purchase but our first at City Volkswagen. We would highly recommend this dealership and sales consultant. More
by mwrogula
Employees Worked With
Charles Diaz, Steve Finnerty
January 19, 2024
Edgar was great help to support me with my international program tobtet the right Volkswagen for me program tobtet the right Volkswagen for me More
by fredy.kohlmann
Employees Worked With
January 19, 2024
Scott was really helpful and Evelyn in the finance department was great. They helped me with everything I needed. department was great. They helped me with everything I needed. More
by jggustin
