City Volkswagen of Chicago

Customer service is very important, especially when purchasing a new vehicle. The service exceeded our expectations and we hope to remain loyal customers. purchasing a new vehicle. The service exceeded our expectations and we hope to remain loyal customers. More

Thanks to the amazing team - especially Alex for your help and fun way of buying a car. I highly recommend Alex and the team to anyone, if you’re in need of a car. help and fun way of buying a car. I highly recommend Alex and the team to anyone, if you’re in need of a car. More

Ray Cotto was great to work with. .always has good energy and seemed to understand our wants and needs. His manager, Dan Brazil was also great. He came in and showed us a bunch of diff .always has good energy and seemed to understand our wants and needs. His manager, Dan Brazil was also great. He came in and showed us a bunch of different financing options. Even when we didn't go with the ones they recommended, they kept it professional. Down to earth folks More

This dealership got us to a sales rep right away! Edgar was awesome! He made sure to take care of any worries that I had. He walked me through the entire process and made sure I understood everything Edgar was awesome! He made sure to take care of any worries that I had. He walked me through the entire process and made sure I understood everything! Edgar was very helpful! More

Ray couldn’t have been more helpful in helping our family find a new car. He was efficient, detail oriented and kind. find a new car. He was efficient, detail oriented and kind. More

Charles helped us the moment we walked into the dealership. Despite coming in an hour before closing, he was friendly, accommodating, and met us at our goals for purchasing a family vehicle. We are dealership. Despite coming in an hour before closing, he was friendly, accommodating, and met us at our goals for purchasing a family vehicle. We are very happy with the service we received. More

I can not say Luis is a great guy to work with buying a car. He listened and asked questions to find a vehicle to meet my needs. Guess what ? He was not pushy at all. He was caring enough to offer me a ri car. He listened and asked questions to find a vehicle to meet my needs. Guess what ? He was not pushy at all. He was caring enough to offer me a ride to the dealership. How often do you get that! God bless you Luis. Keep being kind and considerate. More

Wonderful staff. Edgar made this whole process simple and easy. Truly appreciate everything he did for me from start to finish. Couldn’t be more happier. Edgar made this whole process simple and easy. Truly appreciate everything he did for me from start to finish. Couldn’t be more happier. More

I recently purchased a car from Charles Diaz and I thought the process was overall much smoother and friendlier than other dealers I have been to in the past. I felt comfortable shopping there and fee thought the process was overall much smoother and friendlier than other dealers I have been to in the past. I felt comfortable shopping there and feel like I got what I wanted at a fair price and also wasn’t there all day. More

Everyone I spoke to at this dealership was kind and welcoming and knowledgeable. I had a great experience working with Edgar and Alex. I would definitely recommend them to anyone in the market for a VW welcoming and knowledgeable. I had a great experience working with Edgar and Alex. I would definitely recommend them to anyone in the market for a VW. More