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City Volkswagen of Evanston

Evanston, IL

5.0
2,488 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 2,488 reviews

February 12, 2025

Great experience at this dealership. Frank was not pushy at all (a rare but very appreciated quality in this industry!) and was a pleasure to work with during my visit. Ended up bringing More

by lee.t.townsend
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

City Volkswagen of Evanston responded

Lee, Thanks for your feedback on your recent visit to City Volkswagen of Evanston. It's great to hear that Frank was able to assist you and that you had such a positive experience. Sam Lotta General Manager slotta@cityautogroup.com

February 11, 2025

Every time I come here Mario takes care of me. Their service department is great too More

by Carn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

City Volkswagen of Evanston responded

Thank you so much for your kind words for Mario and the team, and for taking the time to leave us this wonderful feedback! Sam Lotta General Manager slotta@cityautogroup.com

February 10, 2025

I had the pleasure of working with Mario Grbavac at City Volkswagen of Evanston and I couldn’t be happier with the experience. He was knowledgeable, patient, and took the time to understand my needs without More

by andreasimic87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

City Volkswagen of Evanston responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Andrea, and it's great to hear about your excellent experience here at City Volkswagen of Evanston. Sam Lotta General Manager slotta@cityautogroup.com

February 06, 2025

Got my dream car and their new showroom is very nice and the sales team is very accommodating More

by Sak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

City Volkswagen of Evanston responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

February 06, 2025

I want to extend a huge thank you to Gilbert and his team—Sam, Marcus, and Manny—for making my car lease-to-purchase experience truly enjoyable. Gilbert not only answered all my questions and concerns, More

by danielweinmeier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

City Volkswagen of Evanston responded

It's great to hear that Gilbert was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

February 06, 2025

Brendan C. made my car purchase easier than any other, in my 50-odd years of car buying. He was extremely personable, and helpful throughout my time there. So More

by elntyson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Cowhey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Paszkowski
Feb 06, 2025 -

City Volkswagen of Evanston responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brendan and our team, and we look forward to working with you again. Sam Lotta General Manager slotta@cityautogroup.com

February 05, 2025

Honestly the best car buying experience that you could absolutely ask for. Owe it all to Mario and his team More

by Jose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

City Volkswagen of Evanston responded

Hi Jose: Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Evanston are glad to have you as a customer. Sam Lotta General Manager slotta@cityautogroup.com

February 05, 2025

I usually don’t write reviews, but my experience at City VW Evanston was so outstanding that I felt compelled to share. Sales Manager Narcis Agic provided exceptional service, guiding me through the car-buy More

by Aleksandar Milanov
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Paszkowski
Feb 05, 2025 -

City Volkswagen of Evanston responded

Aleksandar, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Narcis, Alex, and our team, and we look forward to working with you again. Sam Lotta General Manager slotta@cityautogroup.com

February 04, 2025

Incredible knowledge and service from Gilbert you should clone him. He works hard for you. More

by Thankgod2540
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

City Volkswagen of Evanston responded

We are so glad that we had the opportunity to work with you, and that Gilbert could make this a top-notch experience. We look forward to continuing to serve you in the future! Sam Lotta General Manager slotta@cityautogroup.com

February 01, 2025

Had a very good experience here with the purchase of my new car, highly recommend this dealership and their employees! More

by Hasan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

City Volkswagen of Evanston responded

It's great to hear that Mario was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

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