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City Volkswagen of Evanston
Evanston, IL
2,489 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,489 reviews
October 18, 2022
Everyone that I interacted with was friendly and personable. The customer service sealed the deal! Loving my new ride! personable. The customer service sealed the deal! Loving my new ride! More
by wjc23
October 18, 2022
Very friendly, accommodating and helpful He guided me through different models with knowledge and patience I recommend him to other clients through different models with knowledge and patience I recommend him to other clients More
by angela.r.tenta
October 17, 2022
Kellon was incredibly helpful. Although he said he was new, he could have fooled me. He was incredibly knowledgeable about the cars I was looking at, extremely patient and flexible Although he said he was new, he could have fooled me. He was incredibly knowledgeable about the cars I was looking at, extremely patient and flexible when we ran into any issues. A true problem solver, very personable and overall a pleasure to work with. Walked out of there(or rather drove) with a great car and overall great impression of the dealership and Kellon. I’d recommend it. More
by Emytay007
Employees Worked With
Marcus , Vesko Vankov, Kellon Heath
October 17, 2022
Had a great vehicle shopping experience at VW Evanston. Gilbert answered all my questions and was fun and easy to work with during my purchase. Gilbert answered all my questions and was fun and easy to work with during my purchase. More
by Eddie
October 17, 2022
This is my go to dealership. I recently purchased a 2022 VW Tiguan SE R-line. Narcis (salesman) and Alex (finance) made this process seamless and painless. Thanks for a positive I recently purchased a 2022 VW Tiguan SE R-line. Narcis (salesman) and Alex (finance) made this process seamless and painless. Thanks for a positive experience! More
by kelleymckissic
October 14, 2022
Maggie was so fantastic to work with! She followed up with me diligently about what Taos were available both new and used. She made sure to answer all of my questions and had my preferred She followed up with me diligently about what Taos were available both new and used. She made sure to answer all of my questions and had my preferred car ready to go for a test drive when I arrived at the dealership. She answered all of my questions and was very proactive to make the sale go through as efficiently as possible. She could not have been nicer! More
by Morgan B
Employees Worked With
Vesko Vankov, Maggie O'Neill
October 13, 2022
We found the car we were looking for. Narcis was a great help in finding the perfect car for our family. Great customer service by Alex, he was so kind and helpful. Narcis was a great help in finding the perfect car for our family. Great customer service by Alex, he was so kind and helpful. More
by Mohammed Hussain
October 13, 2022
Great Dealership. Awesome Customer service and very friendly staff. Big shoutout to Kellon who was the one who showed me the car I was interested in, came off super po Awesome Customer service and very friendly staff. Big shoutout to Kellon who was the one who showed me the car I was interested in, came off super polite, friendly and professional, but remained humble and didnt come off intimidating at all. Made the whole experience great, would definitely buy from this place again. More
by j.olague2292
October 12, 2022
Ricky was so attentive with my husband and I while choosing our car! He made sure to cover all our expectations making sure we would find the perfect fit! I'm very grateful for everything he did for u choosing our car! He made sure to cover all our expectations making sure we would find the perfect fit! I'm very grateful for everything he did for us. Thank you Ricky! More
by gjonesvet
