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City Volkswagen of Evanston
Evanston, IL
2,491 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,491 reviews
September 13, 2022
Iam part of VW family for 13 years and Mr Narcis helped me getting my first car and since then , iam getting back to him and i will always come back when i and my friends have need for new cars . Pleasure me getting my first car and since then , iam getting back to him and i will always come back when i and my friends have need for new cars . Pleasure to spend time at dealership and doing business with Mr Agic . More
by fangelo111
September 12, 2022
Mario is very helpful and I got my 2021 Volkswagen Tiguan a couple of days ago and the car works great for me! a couple of days ago and the car works great for me! More
by Qi
Employees Worked With
September 11, 2022
Melissa was awesome to work! Hassle-free and extremely professional experience with both the salesperson and the financing department. 10/10 would recommend!! Hassle-free and extremely professional experience with both the salesperson and the financing department. 10/10 would recommend!! More
by james.kluesner3
September 09, 2022
This man is absolutely wonderful! He was so helpful with my trade in process on-top of giving me the best value on trade in! Thought I was done? NOPE, he also indeed found a dealer to He was so helpful with my trade in process on-top of giving me the best value on trade in! Thought I was done? NOPE, he also indeed found a dealer to my buy my boyfriends Tiguan for a fabulous price! Anything Volkswagen go to ricky! More
by stephyyy20
Employees Worked With
September 09, 2022
Ricky was super helpful he was able to help us with a trade-in and even helped me sell my 2010 VW Tiguan. We walked away with a 2022 Taos and very happy. trade-in and even helped me sell my 2010 VW Tiguan. We walked away with a 2022 Taos and very happy. More
by nk
Employees Worked With
September 09, 2022
We walked in without great expectations, but their service was excellent Narcis helped every step of the way. service was excellent Narcis helped every step of the way. More
by mirelys88
Employees Worked With
September 09, 2022
Ask for Julian Diaz, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service an He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff. More
by saha.gourab
Employees Worked With
Julian Diaz
September 08, 2022
Ricky was very helpful and patient. I wasn’t sure what I wanted to when I came in. Ricky took his time to show us all the vehicles we asked for and answered all questions we had. Over a I wasn’t sure what I wanted to when I came in. Ricky took his time to show us all the vehicles we asked for and answered all questions we had. Over all, it was a pleasant experience at the dealership. Everyone is nice and professional! More
by vi
Employees Worked With
September 07, 2022
Excellent service and very approachable staff. All my questions were answered and they took time to explain all the aspects of the new car to me. All my questions were answered and they took time to explain all the aspects of the new car to me. More
by Antonio
September 07, 2022
Everyone was very helpful and attentive Mario was very informational and polite. Thank you to all informational and polite. Thank you to all More
by michaelsmart84
