City Volkswagen of Evanston

Ricky was wonderful to work with. Very patient and answered all questions clearly. He explained everything about the car and worked with me to reach an affordable outcome. I will rec Very patient and answered all questions clearly. He explained everything about the car and worked with me to reach an affordable outcome. I will recommend Ricky to anyone looking for a Volkswagen! A great exoerience More

Gilbert made everything so easy and straight forward, he was so honest and gave me a great deal on my new car that i love. Manny was also extremely nice and friendly, and just like Gilbert very professional was so honest and gave me a great deal on my new car that i love. Manny was also extremely nice and friendly, and just like Gilbert very professional. They were able to answer all of our questions and concerns and give us solutions. Definitely would recommend them to anyone looking to buy a car there. Thank you for this amazing experience! More

Friendly and willing to help. Always trying to help the customer and give the best options and answers to get the most of your money, deals and the dealership. Always trying to help the customer and give the best options and answers to get the most of your money, deals and the dealership. More

Excellent experience! I came into the dealer to take a look at a car I saw online. I was directed to Ricky who would guide me. He was very informative from the first momen I came into the dealer to take a look at a car I saw online. I was directed to Ricky who would guide me. He was very informative from the first moment. We quickly took the vehicle on a drive. He explained to me all the features and also the car history. Ricky was not your typical car salesman. He did not pressure me into making a decision. I told him I would think about the car over lunch. After examining my options, I did return to City VW for the car but also for the great customer service Ricky provided. Once we reached a deal, he was very attentive through the whole process. He directed me to the right people for each step. Made me feel at home and comfortable with my decision. I have bought 3 other cars and this was by far the quickest process. I believe I was out of the door with the final paperwork within 2/3 hrs. I would definitely recommend Ricky Espino for your car buying needs. He has a great, kind and personable demeanor! More

I recently purchased a Tiguan about a month ago from Ricky at City VW of Evanston. Ricky was great and my car buying experience was even better! I highly recommend purchasing your next car from Ricky Es Ricky at City VW of Evanston. Ricky was great and my car buying experience was even better! I highly recommend purchasing your next car from Ricky Espino at City VW of Evanston! He's the best! More

Worked out a deal on a new car with Marcus over the phone and went in and closed with Mario. Everything we discussed was the same when I came in to sign and went in and closed with Mario. Everything we discussed was the same when I came in to sign More

Quick, easy, and smooth process. Best car buying experience that I have ever had,, thanks Best car buying experience that I have ever had,, thanks More

Mario is great! He even came in on his off day to help us with our purchase He even came in on his off day to help us with our purchase More

Hands down the best experience that I have had when buying a car. Highly recommend this dealership buying a car. Highly recommend this dealership More

The dealership is operated by a very knowledgeable staff. The premises are clean and the staff is friendly and approachable. The premises are clean and the staff is friendly and approachable. More