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City Volkswagen of Evanston

Evanston, IL

5.0
2,489 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 2,491 reviews

December 30, 2024

Hands down the best experience that I have had when buying a car. Highly recommend this dealership More

by Ryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

City Volkswagen of Evanston responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sam Lotta General Manager slotta@cityautogroup.com

December 30, 2024

The dealership is operated by a very knowledgeable staff. The premises are clean and the staff is friendly and approachable. More

by lms1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

City Volkswagen of Evanston responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sam Lotta General Manager slotta@cityautogroup.com

December 30, 2024

Incredibly patient and attentive, Frank is a rockstar. Frank was always there to help us navigate while we bought our first car. We are so grateful! More

by Miguel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

City Volkswagen of Evanston responded

We are so glad that we had the opportunity to work with you, Miguel, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Sam Lotta General Manager slotta@cityautogroup.com

December 30, 2024

Had an unbelievable experience here working with Mario. He was very kind and easy to work with More

by Presi
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

City Volkswagen of Evanston responded

Here at City Volkswagen of Evanston, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed working with Mario, and it was a pleasure having you at the dealership. We appreciate your review! Sam Lotta General Manager slotta@cityautogroup.com

December 30, 2024

I had a fantastic experiencer while buying my first car with Frank. I am a graduate student at Northwestern and he really help me how to figure it out! Frank is awesome! More

by Francisco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

City Volkswagen of Evanston responded

It's fantastic to hear that we provided you with great customer service, Francisco! We truly appreciate the opportunity to do business with you. Thanks for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

December 29, 2024

Second time working with Mario on purchase of a new VW. Amazing experience both times. Extremely happy with my new car More

by Mary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

City Volkswagen of Evanston responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Evanston. Sam Lotta General Manager slotta@cityautogroup.com

December 29, 2024

After having troubles with my current car situation, Mario helped me get into a the exact car that I wanted More

by Cols
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

City Volkswagen of Evanston responded

Thanks for sharing about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta General Manager slotta@cityautogroup.com

December 28, 2024

If you are looking for a new or used Volkswagen, go see Mario. You will not regret it More

by Eddy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

City Volkswagen of Evanston responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sam Lotta General Manager slotta@cityautogroup.com

December 27, 2024

Ricky was helpful and fair, and excellent guide to buying a new car! I would highly recommend him to anyone I know! More

by Jayton Hall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

City Volkswagen of Evanston responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta General Manager slotta@cityautogroup.com

December 27, 2024

Highly recommended, excellent customer service, and quality vehicles. Smooth process to buy a used car!!! More

by Paul Lapa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

City Volkswagen of Evanston responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

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