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City Volkswagen of Evanston
Evanston, IL
2,500 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,500 reviews
February 09, 2021
If we are being 100% honest Mario this guy was awesome made me feel like we were actually related and I am African-American he’s not ha ha. He definitely made my transition easier coming from Honda over t made me feel like we were actually related and I am African-American he’s not ha ha. He definitely made my transition easier coming from Honda over to Volts wagon, I will most likely come back after my lease is up and get another vehicle with him thanks again. More
by Rmcwilliamsinvestor
February 09, 2021
Great experience purchasing a 2019 Jetta with Mario back in December. Quick and stress free purchase! Finance department was also very easy to deal with. in December. Quick and stress free purchase! Finance department was also very easy to deal with. More
by timothyjmcgovern
Employees Worked With
February 08, 2021
Gilbert was very helpful since the first communication we did via email. Once in the store, the process was smooth and easy, as well as trying the new car and making sure it fitted my requirement. Thank you did via email. Once in the store, the process was smooth and easy, as well as trying the new car and making sure it fitted my requirement. Thank you, Gilbert! More
by Bruno
February 08, 2021
Great experience with City Volkswagen, and Mario in particular. Very easy to work with, quick to respond, knowledgeable about the cars, and ultimately a great selection to chose from. I would definitel particular. Very easy to work with, quick to respond, knowledgeable about the cars, and ultimately a great selection to chose from. I would definitely recommend them More
by Caroline
Employees Worked With
February 04, 2021
Overall, a solid buying experience. Knowledgeable, professional dealership from Sales to Finance. Comfortable showroom environment. Modern, but not pretentious. Good staff, would recommend for any use professional dealership from Sales to Finance. Comfortable showroom environment. Modern, but not pretentious. Good staff, would recommend for any used car purchase. More
by erichconnor
January 25, 2021
I had a great experience purchasing my first vehicle from a dealership at City Volkswagen of Evanston, I would definitely recommend and do business with them again. a dealership at City Volkswagen of Evanston, I would definitely recommend and do business with them again. More
by JC
Employees Worked With
George Lopez
January 22, 2021
I had a great time purchasing my vehicle with Ricky. He was kind, quick to respond to my questions, and made my first car purchase ever a wonderful experience. I have already recommended a few friends to p was kind, quick to respond to my questions, and made my first car purchase ever a wonderful experience. I have already recommended a few friends to purchase their vehicles from him and I definitely will be back in the future. More
by Freddy
Employees Worked With
January 19, 2021
Great service and friendly staff. Ricky was great, he was friendly and very transparent. Did not rush us or pressure us when purchasing a car friendly and very transparent. Did not rush us or pressure us when purchasing a car More
by Alberto
Employees Worked With
January 10, 2021
Excellent service and very educated and very nice and helpful. Finance department was fast and easy and they work with you if you work with them. helpful. Finance department was fast and easy and they work with you if you work with them. More
by ag54350
