
City Volkswagen of Evanston
Evanston, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Enjoying brand new Jetta Thank you to Mario and the team at the Autobarn for making my buying experience quick and enjoyable. Will definitely be back for my next VW. Thank you to Mario and the team at the Autobarn for making my buying experience quick and enjoyable. Will definitely be back for my next VW. More
Fantastic experience Jacki was helpful and honest and easy to work with. The car buying experience was pleasurable (not something I typically say). I will certainly come Jacki was helpful and honest and easy to work with. The car buying experience was pleasurable (not something I typically say). I will certainly come back. More
Wonderful experience I was in the market for a used vehicle and was helped by Yoram Gorges. I can’t recommend Yoram enough, he made the whole experience seamless and real I was in the market for a used vehicle and was helped by Yoram Gorges. I can’t recommend Yoram enough, he made the whole experience seamless and really took the time to make sure the vehicle was in tip top shape before I purchased. I’ve never felt more comfortable buying a car and that’s a credit to Yoram. He’s a great salesman and I would recommend him to anyone looking at buying a car. 5 stars. More
Easiest car purchase ever I just moved from California to Chicago and wanted a car ready to pick up upon my arrival. In reaching out to several Chicago-area VW dealers, Autoba I just moved from California to Chicago and wanted a car ready to pick up upon my arrival. In reaching out to several Chicago-area VW dealers, Autobarn VW of Evanston was the only one that worked with me remotely to make this possible. Initially I worked with Sharon Hanzlik and then with Yoram Gorges. Both were easy and fair to work with. I love my new Tiguan. More
Quick service Went in to order a key at parts. Terrence in service made an appointment for me and took care of ordering parts. He kept me updated on the order statu Went in to order a key at parts. Terrence in service made an appointment for me and took care of ordering parts. He kept me updated on the order status and I was able to come in and get my key programmed while I waited. Overall good service experience. Terrence in service was professional and I recommend asking for him for a smooth haggle free service experience. More
Excellent experience I found excellent people who met my needs and were able to provide all answers to my questions. Considering that everything has been done online throu I found excellent people who met my needs and were able to provide all answers to my questions. Considering that everything has been done online through emails, they have been exceptionally good and professional. More
2nd Car Purchase I can not express how awesome this dealership is. I have purchased two Volkswagens in the last four months. Both of which I purchased from this dealer I can not express how awesome this dealership is. I have purchased two Volkswagens in the last four months. Both of which I purchased from this dealership. This Volkswagen dealership has the best selection of certified preowned vehicles. I can not say enough good things about Narcis and his team. I currently live in Hyde Park. I have many options as there are several Volkswagen dealership between Hyde Park and Evanston. However, every time I make the trip to this dealership it is well worth it. More
Great I depend on Evanston crew to keep me up to date. I don't drive much in the city but do a 10.5 hour highway several times a year and don't want to wor I depend on Evanston crew to keep me up to date. I don't drive much in the city but do a 10.5 hour highway several times a year and don't want to worry about car trouble along the way. More
Excellent service Brayner is excellent. Attentive and thorough, he's always thinking of the customer first. Honestly, I've never had a bad experience with any of the s Brayner is excellent. Attentive and thorough, he's always thinking of the customer first. Honestly, I've never had a bad experience with any of the service technicians. They all deserve a raise! More
DID NOT GET THE ANSWER I WAS LOOKING FOR i met some great employees there. The on;y thing the employees cannot do more than what they are instructed to do. Was my 2010 ROUTAN under the same i met some great employees there. The on;y thing the employees cannot do more than what they are instructed to do. Was my 2010 ROUTAN under the same recall as thr over 12,000 others which were recalled for an engine stalling as you are driving it and the steering wheel locking ( cannot say that how criminal not to be aware of such risk!)? YES but I guess this is not what VW USA wants to hear.... so you are dealing with the CORPORATE secrecy and you are happy that you and your family did not crash. Then you pay the bills: VW not very CUSTOMER CARE oriented....HELP!!!!! More