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City Volkswagen of Evanston

Evanston, IL

5.0
2,500 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 2,500 reviews

June 13, 2025

excellent service. provide expert advice that helps in decision-making. Thank you Narcis,thank Volkswagen. More

by Hukic Salih
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fidel Alcaide
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

City Volkswagen of Evanston responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sam Lotta General Manager slotta@cityautogroup.com

June 13, 2025

Got an GTI 2025 with Mario and the process was easy and comfortable. Would recommend More

by shinelandwu
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

City Volkswagen of Evanston responded

Thank you for choosing City Volkswagen of Evanston. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sam Lotta General Manager slotta@cityautogroup.com

June 13, 2025

I have been going to City Volkswagen of Evanston since 2011 - just bought my 6th car from them. Narcis is great - he sold me my first Jetta in 2011 and now just sold me my next Tiguan. More

by megan_langford23
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

City Volkswagen of Evanston responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sam Lotta General Manager slotta@cityautogroup.com

June 12, 2025

Best dealer ever! He helped my uncle with his car and went above and beyond for to finding the perfect car! He took the time to get to know me and ensured me that this More

by Kensington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

City Volkswagen of Evanston responded

Thank you so much for choosing City Volkswagen of Evanston! Please let us know if we can be of any more assistance. Sam Lotta General Manager slotta@cityautogroup.com

June 10, 2025

This was our first time purchasing a car at City VW and it was a great experience. Everyone there seemed genuine and we felt comfortable working with them. Huge shoutout to Josh in sales who was patient wi More

by AP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Paszkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Kemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

City Volkswagen of Evanston responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Evanston. We look forward to having you as one of our valued customers for many more years to come! Sam Lotta General Manager slotta@cityautogroup.com

June 07, 2025

Exceptional service from start to finish. This dealership and sales expert (Brandon) walked me through a seamless transaction - exploring all options - reviewing the details of financing - a More

by johnvincere
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Paszkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Cowhey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2025 -

City Volkswagen of Evanston responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta General Manager slotta@cityautogroup.com

June 07, 2025

I’ve purchased many vehicles over my lifetime and my recent 2025 Tiguan purchase was the best one I’ve ever had thanks to Brendan Cowhey and the other staff at City Volkswagen of Evanston. I’m grateful More

by masseyvl10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Cowhey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

City Volkswagen of Evanston responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sam Lotta General Manager slotta@cityautogroup.com

June 06, 2025

Great experience purchasing a new VW Atlas was VW Evanston. Brendan Cowhey was great to work with! More

by thomas.finn1106
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Cowhey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

City Volkswagen of Evanston responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

June 06, 2025

I would recommend this place to anyone great place for a new car and make sure you ask for Brendan he is very helpful and will be the perfect person to get you the best rate 5 star service. More

by Onelove7120
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Mikhail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Cowhey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

City Volkswagen of Evanston responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Sam Lotta General Manager slotta@cityautogroup.com

June 03, 2025

Great customer service! Visit them if you are looking to buy a used or new VW. More

by Silver RT
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

City Volkswagen of Evanston responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sam Lotta General Manager slotta@cityautogroup.com