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City Volkswagen of Evanston
Evanston, IL
2,649 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,649 reviews
October 31, 2025
Been a loyal customer to Autobarn and City over the years, great experience here every time years, great experience here every time More
by Bri81
Employees Worked With
October 30, 2025
Mario is a fresh breath of air when it comes to the sales department. He is kind, passionate about his work and the brand, and at the same time he has a calm, non pushy approach. At all times in the process department. He is kind, passionate about his work and the brand, and at the same time he has a calm, non pushy approach. At all times in the process I felt very comfortable and walked away with a great deal! More
by Jules1911
Employees Worked With
October 30, 2025
Awesome. Satisfied. Great . Patient. Amazing. Kind. Accommodating. Approachable. Good Public relations. Reliable . Responsible . Smiling . Job Well Done Satisfied. Great . Patient. Amazing. Kind. Accommodating. Approachable. Good Public relations. Reliable . Responsible . Smiling . Job Well Done More
by Ria
Employees Worked With
October 30, 2025
Big shoutout to Mario and his team here. Couldn’t have asked for a better experience Couldn’t have asked for a better experience More
by Kelly
Employees Worked With
October 29, 2025
The dealership was great! Everyone was friendly and professional, and the entire process was quick and easy. I especially want to thank [Frank Guevara. who helped me with my 2 Everyone was friendly and professional, and the entire process was quick and easy. I especially want to thank [Frank Guevara. who helped me with my 2025 Volkswagen Atlas—he was a joy to work with and made the experience smooth from start to finish. Highly recommend this dealership to anyone looking for great service He was professional, friendly, and genuinely helpful every step of the way. He made the car-buying process smooth, stress-free, and enjoyable. I truly appreciate his great customer service and knowledge about the vehicle. Highly recommend asking for him if you’re in the market for a Volkswagen! More
by Emh7199
Employees Worked With
October 29, 2025
Great working with these guys. Have been coming to this location for many years and they never disappoint Have been coming to this location for many years and they never disappoint More
by Liz
Employees Worked With
October 29, 2025
I had an excellent experience working with Josh Kemper at City Volkswagen. From start to finish, they were patient, knowledgeable, and never pushy. They took the time to answer all my questions and made sure City Volkswagen. From start to finish, they were patient, knowledgeable, and never pushy. They took the time to answer all my questions and made sure I felt confident in my decision. I truly appreciate their honesty and professionalism. I’d highly recommend asking for [Name] if you’re looking for a smooth and stress-free car-buying experience! More
by Sea.roberts
Employees Worked With
October 28, 2025
They made the process simple and easy. Can’t recommend them enough! Thank you for the great experience Can’t recommend them enough! Thank you for the great experience More
by Abyrd
Employees Worked With
October 28, 2025
This is my 2nd trade in and lease at City Volkswagen of Evanston. They have treated my family very well during the whole process. Evanston. They have treated my family very well during the whole process. More
by adam momo
Employees Worked With
October 28, 2025
When you in the market for a car, make sure to go and see Mario, he da man that gets things done Mario, he da man that gets things done More
by Southsidegirl
Employees Worked With
