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City Volkswagen of Evanston
Evanston, IL
2,751 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,751 reviews
January 30, 2026
Nothing but the best to say about this place. Hands down best car buying experience that I have ever been a part of. From test drive to explaining features to going over numbers, amazing experien Hands down best car buying experience that I have ever been a part of. From test drive to explaining features to going over numbers, amazing experience More
by MKB
Employees Worked With
January 30, 2026
All xxxxxxto service and sales for getting us out of our current mess and into a brand new car! current mess and into a brand new car! More
by Jenny
January 30, 2026
Very pleased with the car buying experience here. Mario went above and beyond to make sure that I felt comfortable throughout the whole process! Mario went above and beyond to make sure that I felt comfortable throughout the whole process! More
by Porfsan
Employees Worked With
January 29, 2026
Top notch service from Mario and his team, could not be happier with the car and I look forward to coming back for another one in the future happier with the car and I look forward to coming back for another one in the future More
by Kaymo
Employees Worked With
January 29, 2026
helpful and responsive to inquiries. Good experience when we purchased a car. Would love for things to move faster paperwork wise but that’s the nature of car dealerships. Good experience when we purchased a car. Would love for things to move faster paperwork wise but that’s the nature of car dealerships. More
by Kw22vball
January 29, 2026
Polite, honest, and friendly, that is all you need to know about Mario, very different and positive experience compared to other places know about Mario, very different and positive experience compared to other places More
by Shash
Employees Worked With
January 28, 2026
Very great customer service. Never had this type of experience from any other dealers other than Volkswagen in Evanston. 100/10 will spread the word of this place and their sales Never had this type of experience from any other dealers other than Volkswagen in Evanston. 100/10 will spread the word of this place and their salesman! Highly recommended More
by methiasjones2
Employees Worked With
January 27, 2026
I had a good experience going to this dealership. I felt heard and was taken care of quickly. I felt heard and was taken care of quickly. More
by molsen775
Employees Worked With
January 24, 2026
Great service, Great pricing. Came in to see a couple vehicles, They had them picked out and ready for us to try. Real informative and knowledgeable about the vehicles. No pressur Came in to see a couple vehicles, They had them picked out and ready for us to try. Real informative and knowledgeable about the vehicles. No pressure or usual salesman tactics, Very transparent and honest. AMAZING Pricing as well. More
by Charles Lisciandrello
January 24, 2026
Just purchased a 2026 Tiguan SE R-line with amazing customer service! Very qualified personales. Special thanks to Narcis Agic and Mario Gentry. Pleasant experience with everything. Narcis is very know customer service! Very qualified personales. Special thanks to Narcis Agic and Mario Gentry. Pleasant experience with everything. Narcis is very knowledgeable and very professional. Thanks again to all the team there!! More
by Mauricio
