City Volkswagen of Evanston

I bought my first car here and it was a great experience! Everyone was friendly and worked hard to meet and exceed my expectations! I worked with George and he did an amazing job and made the car buying proc Everyone was friendly and worked hard to meet and exceed my expectations! I worked with George and he did an amazing job and made the car buying process very smooth! More

Narcis is the consummate Volkswagen enthusiast, as a result, he’s been my salesmen since my first VW bought in 2003. I’ve never been disappointed by Narcis. He’s the Best. result, he’s been my salesmen since my first VW bought in 2003. I’ve never been disappointed by Narcis. He’s the Best. More

I can't speak highly enough about my experience with City VW of Evanston. They played no games at all. I am happy with the fair price and fantastic client experience. I was about ready to give up on car shop VW of Evanston. They played no games at all. I am happy with the fair price and fantastic client experience. I was about ready to give up on car shopping until I came across this dealership. Big shout out to Mario in Sales for making my life easy and helping me get out the door with a new GTI in a matter of hours. I would recommend them to all of my friends and family. More

narcis and mario were very friendly and professional. i got a great deal too! I knew what i was coming in for and they helped me achieve that quickly and helpfully. got a great deal too! I knew what i was coming in for and they helped me achieve that quickly and helpfully. More

Thank you to Narcis and Mario for an awesome experience. I traveled from Wisconsin to pick up a 2017 Passat and I love my car, more so I appreciate the way I was treated! I traveled from Wisconsin to pick up a 2017 Passat and I love my car, more so I appreciate the way I was treated! More

Cant say enough about the experience at City Volkswagen of Evanston. Having worked in the industry myself I understand the sales tactics and dealer practices that can make a person uncomfortable, I can sa of Evanston. Having worked in the industry myself I understand the sales tactics and dealer practices that can make a person uncomfortable, I can say there was none of that here. Mario Grbavac was a true professional. He understood what I wanted and provided me with every option available that would work for me. The sale was easy and painless. Left the dealer happy and was able to get a great deal. Would definitely recommend to anyone looking for a new VW. ASK FOR MARIO!!! More

Great service understandable and was an overall great experience working with him. He was very patient and helped recommend the best cars and was very kind and genuine experience working with him. He was very patient and helped recommend the best cars and was very kind and genuine More

WAY way too much "too big to fail attitude" in the service and parts dept.  NEVER have I seen such inefficient scheduling methods,  that go along with placing customers on extended holds to check for service and parts dept.  NEVER have I seen such inefficient scheduling methods,  that go along with placing customers on extended holds to check for and order their OWN parts, which I tried to do 2 times. Then, when you can not reach the "parts" extension and do leave a message, no one calls you back. I am in shock that this is the "system".  What in the world are they thinking?!?: All along with irritated tone, interrupting manner, and generally acting as if they are doing me a favor to even be on the phone.  On top of it, quoted me 100 dollars more than both the Glenview and HP location for that some tire replacement  -I can not even... They are closer to us, but we are not going there for service on this car ever.  Horrible vibe! The best is to avoid them. More

Gilbert Anash was great! Due to COVID it was important to me to work out details remotely and limit time inside the dealership. They were very accommodating. Gilbert was very professional, thorough and t to me to work out details remotely and limit time inside the dealership. They were very accommodating. Gilbert was very professional, thorough and the purchase process was efficient. More