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City Volkswagen of Evanston
Evanston, IL
3,017 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,017 reviews
February 08, 2021
Gilbert was very helpful since the first communication we did via email. Once in the store, the process was smooth and easy, as well as trying the new car and making sure it fitted my requirement. Thank you did via email. Once in the store, the process was smooth and easy, as well as trying the new car and making sure it fitted my requirement. Thank you, Gilbert! More
by Bruno
February 04, 2021
Overall, a solid buying experience. Knowledgeable, professional dealership from Sales to Finance. Comfortable showroom environment. Modern, but not pretentious. Good staff, would recommend for any use professional dealership from Sales to Finance. Comfortable showroom environment. Modern, but not pretentious. Good staff, would recommend for any used car purchase. More
by erichconnor
Employees Worked With
Ricky Espino, Dennis Tomsa, Brent Alexander
January 25, 2021
I had a great experience purchasing my first vehicle from a dealership at City Volkswagen of Evanston, I would definitely recommend and do business with them again. a dealership at City Volkswagen of Evanston, I would definitely recommend and do business with them again. More
by JC
Employees Worked With
George Lopez
January 22, 2021
I had a great time purchasing my vehicle with Ricky. He was kind, quick to respond to my questions, and made my first car purchase ever a wonderful experience. I have already recommended a few friends to p was kind, quick to respond to my questions, and made my first car purchase ever a wonderful experience. I have already recommended a few friends to purchase their vehicles from him and I definitely will be back in the future. More
by Freddy
Employees Worked With
Ricky Espino
January 10, 2021
Excellent service and very educated and very nice and helpful. Finance department was fast and easy and they work with you if you work with them. helpful. Finance department was fast and easy and they work with you if you work with them. More
by ag54350
Employees Worked With
Ricky Espino, Brent Alexander
January 06, 2021
Highly recommend City Volkswagen of Evanston! Great pricing and superb staff, very happy with the purchasing experience and support from them. Denis Tomsa and Ricky Espino are the people to talk to! Yo pricing and superb staff, very happy with the purchasing experience and support from them. Denis Tomsa and Ricky Espino are the people to talk to! You will be in good hands with these two, they took care of me from start to finish, even post-sale. More
by Kevin L
Employees Worked With
Ricky Espino, Dennis Tomsa
January 03, 2021
Huge thanks to the Team of City Volkswagen of Evanston Specially to Sean, Sam, Brent and Craig. I made an Honest and Fair Deal Thank to them. All my questions were answered from the first time I Call to t Specially to Sean, Sam, Brent and Craig. I made an Honest and Fair Deal Thank to them. All my questions were answered from the first time I Call to the final Handshake. Thank You Guys again. Highly Recommended! More
by Leonardo
Employees Worked With
Sam Lotta, Brent Alexander
January 02, 2021
I feel lucky to have walked into this dealership and met Narcis. He really went above and beyond during the whole leasing process. His knowledge on the vehicle as well as the financing part was incredible. Narcis. He really went above and beyond during the whole leasing process. His knowledge on the vehicle as well as the financing part was incredible. I would definitely recommend this dealership and Narcis to my friends. I’m confident that I will receive a seamless customer service during the course of my leasing term. More
by Murat Ortunc
