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City Volkswagen of Evanston
Evanston, IL
3,041 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,041 reviews
March 03, 2026
We purchased a VW Certified Tiguan from City VW of Evanston and couldn't be happier! Our Sales Consultant, Josh Kemper, is very knowledgeable and attentive and made the whole process very seamless, qu Evanston and couldn't be happier! Our Sales Consultant, Josh Kemper, is very knowledgeable and attentive and made the whole process very seamless, quick and easy! More
by martyh972
Employees Worked With
March 02, 2026
I had another great experience working with Frank at VW Evanston. This is my second vehicle purchase with him, and once again he was thorough, attentive, and truly worked the deal in my favor. He paid clos Evanston. This is my second vehicle purchase with him, and once again he was thorough, attentive, and truly worked the deal in my favor. He paid close attention to every detail, made sure I received the most value for my trade-in, and helped secure a strong deal on my new vehicle. Frank is solid, professional, and genuinely cares about his customers. I appreciate his transparency, patience, and effort throughout the entire process. I highly recommend working with him if you’re considering a purchase. More
by Brittany G.
Employees Worked With
February 28, 2026
Came in with no appointment, was greeted by Mario. He managed to show us the car, test drove it, and we finished and drove off with the car in less than 2 hours He managed to show us the car, test drove it, and we finished and drove off with the car in less than 2 hours More
by Dz78
Employees Worked With
February 28, 2026
Mario was patient with me throughout the process. He is kind and easy to work with. Highly recommend He is kind and easy to work with. Highly recommend More
by Jen
Employees Worked With
February 28, 2026
Excellent experience overall. Clean facility. Enjoyable experience. Would come back again and tell others to use. Clean facility. Enjoyable experience. Would come back again and tell others to use. More
by Joe
February 28, 2026
Kind, courteous, and professional staff. Very happy with my car and the service that I was provided Very happy with my car and the service that I was provided More
by JCD
Employees Worked With
February 27, 2026
Josh was very professional and knowledgeable. He did a phenomenal job showing me the Atlas I purchased and ensuring I knew all of the functions of the vehicle. He provided me degailed information He did a phenomenal job showing me the Atlas I purchased and ensuring I knew all of the functions of the vehicle. He provided me degailed information regarding the vehicle I was purchasing. I highly recommend seeing him for your next purchase. More
by StephRN2020
Employees Worked With
February 27, 2026
Best car buying experience. Better than I could have asked for and definitely worth the drive out there Better than I could have asked for and definitely worth the drive out there More
by KRamir
Employees Worked With
February 27, 2026
Everything regarding my GTI purchase went very smoothly. All business was conducted in a timely,courteous and professional manner. All business was conducted in a timely,courteous and professional manner. More
by Shakeyq
February 27, 2026
Keep coming back to these guys because they always take care of me whether it be sales or service! 👍 care of me whether it be sales or service! 👍 More
by Thomas
