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City Volkswagen of Evanston

Evanston, IL

4.9
3,022 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 3,022 reviews

February 23, 2026

Mario was kind and patient throughout the process. I highly recommend him if you want to be treated with respect More

by Milvas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2026 -

City Volkswagen of Evanston responded

It’s fantastic to hear Mario’s kindness and patience made such a positive impression. We appreciate your recommendation and are glad you felt respected throughout your Volkswagen Taos purchase. Thanks for choosing us and sharing your experience! Sam Lotta General Manager slotta@cityautogroup.com

February 21, 2026

This was a very pleasant car-buying experience. When I walked into the dealership, Josiah Zwirn greeted me right away and also accompanied me on the test drive. Although he is relatively new to the More

by Ming C.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josiah Zwirn
Feb 21, 2026 -

City Volkswagen of Evanston responded

Thank you for choosing us for your new Volkswagen Tiguan. We’re glad Gilbert provided honest, straightforward details on features and pricing, and made the test drive process transparent and stress-free. It’s wonderful to hear you felt well supported throughout your purchase. Sam Lotta General Manager slotta@cityautogroup.com

February 20, 2026

If you are looking for a great deal on a new car, make sure to go and see Mario in sales More

by Sharma
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2026 -

City Volkswagen of Evanston responded

Thank you for highlighting Mario’s exceptional assistance. We’re pleased he helped you secure an excellent price on your new Volkswagen Tiguan. Enjoy every drive and thanks for choosing us. Sam Lotta General Manager slotta@cityautogroup.com

February 20, 2026

Great experience working with Mario and his team. Very efficient and kind people to work with More

by MP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2026 -

City Volkswagen of Evanston responded

Thank you for sharing your experience purchasing a used Volkswagen Tiguan with Mario and his team. We’re glad the process was efficient and friendly. Enjoy your new Tiguan and feel free to reach out if we can help again. Sam Lotta General Manager slotta@cityautogroup.com

February 20, 2026

Great service, upfront pricing. No hidden fees or tricks. Josh Kemper was great to work with! More

by austins02
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh Kemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2026 -

City Volkswagen of Evanston responded

We’re thrilled to hear our team offered great service and transparent pricing during your Volkswagen purchase. We’re glad Josh made the entire process smooth. Sam Lotta General Manager slotta@cityautogroup.com

February 19, 2026

Our sales consultant, Josh Kemper was great! He is very nice, knowledgeable and clear explaining all the features of the car. More

by annettenolan1112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Edmonson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Kemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2026 -

City Volkswagen of Evanston responded

We’re delighted Josh provided clear, knowledgeable guidance on your Volkswagen’s features. Thank you for taking the time to share your experience and enjoy every drive. Sam Lotta General Manager slotta@cityautogroup.com

February 19, 2026

Such a good vibe from the moment I walked into City Volkswagen of Evanston. Ian and Frank were helpful in getting me set up with a test drive and sharing the cool features while we were on the road. More

by deborah c
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Edmonson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thank you to Tim in the finance office for keeping it simple!
Feb 20, 2026 -

City Volkswagen of Evanston responded

We’re delighted to hear how well everything came together from your initial test drive to driving home in a new Volkswagen Taos. Ian, Frank and Gilbert appreciated the opportunity to showcase features, locate the perfect model, and assist with your trade in and VW app setup. Thank you for sharing your experience and congratulations on your new Taos. Sam Lotta General Manager slotta@cityautogroup.com

February 18, 2026

Josh was very helpful during the buying process. Everyone was very kind. Very much recommended! More

by quentinbryner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Kemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2026 -

City Volkswagen of Evanston responded

It’s great to hear Josh and our team made your purchase smooth and welcoming. Thank you for recommending us based on your experience buying the used Lincoln Corsair. Enjoy every drive ahead. Sam Lotta General Manager slotta@cityautogroup.com

February 18, 2026

Unbelievable experience purchasing a car and a great value for our trade in. See Mario if you are in market for a car More

by Matthew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2026 -

City Volkswagen of Evanston responded

It’s wonderful to hear Mario made your purchase of a used Subaru Forester smooth and that you received excellent trade-in value. Thank you for recommending Mario to others in the market for a car. We look forward to assisting you again. Sam Lotta General Manager slotta@cityautogroup.com

February 15, 2026

Great service very welcoming and business was great, i was welcomed and felt very eager to purchase from them More

by hodgesdariun04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2026 -

City Volkswagen of Evanston responded

It’s wonderful that our team made you feel welcome and enthusiastic about your used Volkswagen purchase. Thank you for trusting us and enjoy your Volkswagen. Sam Lotta General Manager slotta@cityautogroup.com

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