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City Volkswagen of Evanston
Evanston, IL
3,017 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,017 reviews
September 23, 2026
Pleasure working with these guys. Special thanks to Mario in sales who was a man of his word throughout and after the sale Special thanks to Mario in sales who was a man of his word throughout and after the sale More
by Mike
Employees Worked With
September 23, 2026
Narcis and his team are the best! They truly go above and beyond for their clients. Always satisfied when I leave City Volkswagen! They truly go above and beyond for their clients. Always satisfied when I leave City Volkswagen! More
by amandamejia1996
September 22, 2026
Been buying my cars with Mario for many many years. Same great service every time! Same great service every time! More
by Volon
Employees Worked With
September 19, 2026
Narcis and the VW team were great to work with. They were very accommodating to my schedule and delivered exactly what they promised. They were very accommodating to my schedule and delivered exactly what they promised. More
by dptsatsanis
September 18, 2026
Mario was very helpful with showing us the car and he was patient with us as it took a couple of days to make a decision. patient with us as it took a couple of days to make a decision. More
by Gloglo
Employees Worked With
September 17, 2026
Randi was nice patient, and courteous. He was easy to talk to, and help me with a deal. He was easy to talk to, and help me with a deal. More
by Sss
Employees Worked With
September 17, 2026
Narcis was incredibly helpful throughout the process of leasing my new vehicle! This is the third vehicle I’ve leased with him, and I will definitely be returning to City Volkswagen of Evanston for my next leasing my new vehicle! This is the third vehicle I’ve leased with him, and I will definitely be returning to City Volkswagen of Evanston for my next one as well. Every time, Narcis has made the entire process—from trading in my vehicle to exploring new options—easy, smooth, and stress-free. I truly appreciate his excellent customer service. More
by Melissatoff
Employees Worked With
September 17, 2026
Narcis was great. He was professional, honest and was a pleasure to talk to. The whole experience was smooth and painless. We'll be sure to come back for our second ca He was professional, honest and was a pleasure to talk to. The whole experience was smooth and painless. We'll be sure to come back for our second car once it's time for an upgrade! More
by npavlovic20
Employees Worked With
September 11, 2026
Owen was fantastic to work with! He made the entire sales process easy, smooth, and stress-free. He was professional, kind and attentive, and made sure I felt comfortable and well ta He made the entire sales process easy, smooth, and stress-free. He was professional, kind and attentive, and made sure I felt comfortable and well taken care of throughout the purchase. I truly appreciated his help and would absolutely recommend working with him! More
by Gabriela brito
