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City Volkswagen of Evanston
Evanston, IL
2,482 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,482 reviews
October 30, 2023
Great experience buying a new car from City VW of Evanston. Personal attention by Julian Diaz made the entire event efficient and pleasant. We recommend both Julian and the dealership highly. Evanston. Personal attention by Julian Diaz made the entire event efficient and pleasant. We recommend both Julian and the dealership highly. More
by tedlsykes
Employees Worked With
Julian Diaz
October 30, 2023
If you are looking for a VW, make sure to go and see Mario. This is the 3rd VW that my family has bought from him. Great experience every time. Mario. This is the 3rd VW that my family has bought from him. Great experience every time. More
by Tz4
Employees Worked With
October 30, 2023
Amazing service from both Ricky and this dealership. I was able to see many cars as well as drive them. We worked out a great price and I never once felt pressured into anything throughout this whole pr I was able to see many cars as well as drive them. We worked out a great price and I never once felt pressured into anything throughout this whole process. Amazing dealer and an amazing dealership. I would 100% recommend. More
by Sarasinanagic
October 30, 2023
I wold like to thank Ricky for his help in finalizing a purchase. He knew what my needs were and he worked his way to help me out. A true professional, charismatic, and personable. Ricky habla en español y purchase. He knew what my needs were and he worked his way to help me out. A true professional, charismatic, and personable. Ricky habla en español y el es uno de los mas profesionales que te asiste en lo que tu necesitas. More
by AR
Employees Worked With
October 30, 2023
I'm very happy with my new car. The process was easy and Narcis was great. The process was easy and Narcis was great. More
by nextjen
Employees Worked With
October 29, 2023
Since we walked into the store, the buying experience was nothing but pleasant. Ian E Roth was so professional. He explained and helped us with the buying process. nothing but pleasant. Ian E Roth was so professional. He explained and helped us with the buying process. More
by Jamie
Employees Worked With
Erick Schneuker, Ian "E" Roth
October 28, 2023
Highly recommended manager, Ian! Look for him if you’re considering a Volkswagen vehicle. Very friendly and knowledgeable. Test drive was great and overall sales process was effortle Look for him if you’re considering a Volkswagen vehicle. Very friendly and knowledgeable. Test drive was great and overall sales process was effortless :) More
by jaek_1333
Employees Worked With
Erick Schneuker, Ian "E" Roth
October 28, 2023
Was having constant trouble with my car. Decided to get a used car. Worked with Mario and could not be happier. Decided to get a used car. Worked with Mario and could not be happier. More
by Jacer
Employees Worked With
October 28, 2023
We received excellent support in purchasing our new Tiguan. Narcis Agic was friendly, informative and knowledgeable. He helped us find the exact car we wanted. Financing was simple and efficient. We co Tiguan. Narcis Agic was friendly, informative and knowledgeable. He helped us find the exact car we wanted. Financing was simple and efficient. We couldn’t be happier with the dealership and Narcis Agic. More
by ellenfoges
Employees Worked With
October 28, 2023
I got my car from Mario, and he and the entire staff was really helpful. They made the process really smooth for me and walked me through every details pretty nicely. really helpful. They made the process really smooth for me and walked me through every details pretty nicely. More
by Fagunnp
