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City Volkswagen of Evanston
Evanston, IL
2,488 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,488 reviews
March 24, 2025
had a great experience working with Brendan Cowhey. From the moment I sat down in,his office too leaving . he made everything so easy and stress-free. Brendan really took the time to understand what I From the moment I sat down in,his office too leaving . he made everything so easy and stress-free. Brendan really took the time to understand what I was looking for and guided Me through everything ! Jennifer Gallo More
by Jgallo1974
Employees Worked With
March 23, 2025
Had a great experience buying a car. Truly honest and smooth approach from the whole staff here Truly honest and smooth approach from the whole staff here More
by STP
Employees Worked With
March 22, 2025
*5/5 stars* "I just purchased a 2025 Volkswagen Atlas from City Volkswagen of Evanston and I couldn't be happier with my buying experience! From the moment I walked in, I was treated with exceptional cus from City Volkswagen of Evanston and I couldn't be happier with my buying experience! From the moment I walked in, I was treated with exceptional customer service by Konrad, Mario, and Alex. They were knowledgeable, friendly, and went above and beyond to ensure I got an amazing deal. The Atlas itself is an incredible vehicle - spacious, comfortable, and loaded with features. But what really impressed me was the price. Konrad, Mario, and Alex worked together to get me an unbeatable deal that far exceeded my expectations. If you're in the market for a new vehicle, I highly recommend this dealership and specifically ask for Konrad, Mario, and Alex. They're a dream team that will make your car-buying experience seamless and enjoyable. Thanks again, guys! I'm loving my new Atlas!" More
by Szaflarskik
March 22, 2025
Very efficient salesperson, nice new showroom and a great variety of new and pre-owned cars variety of new and pre-owned cars More
by Nick
Employees Worked With
March 21, 2025
Excellent service. Very helpful and good communication. Felt comfortable with all the staff and Gilbert went above and beyond. Very helpful and good communication. Felt comfortable with all the staff and Gilbert went above and beyond. More
by LS
March 21, 2025
This was the second time working with Mario and he was fabulous again. Love the new car fabulous again. Love the new car More
by Erik
Employees Worked With
March 20, 2025
We had a FABULOUS experience with City VW of Evanston. We worked with Marcus Carnes and Alex Paszkowski and they were both very knowledgeable, super responsive and very flexible when it came to our unique We worked with Marcus Carnes and Alex Paszkowski and they were both very knowledgeable, super responsive and very flexible when it came to our unique needs. They could not have made this purchase any easier for us and we really appreciate them! More
by jmelvin
March 17, 2025
So happy with my new car. Had a fun time buying my car, which is very unusual to say Had a fun time buying my car, which is very unusual to say More
by Tholl
Employees Worked With
March 17, 2025
Great dealership! Enjoyed working with Mario, and Manny was very helpful with the purchasing details. Thanks! Enjoyed working with Mario, and Manny was very helpful with the purchasing details. Thanks! More
by Bill
March 14, 2025
It was a pleasure interacting with Frank Guevara! He listened to and answered all my questions. He listened to and answered all my questions. More
by TPappas
