City Volkswagen of Evanston

Wonderful experience! Frank, Ian, and Alex were all very helpful and thoroughly answered my questions throughout the purchase process. I felt comfortable and confident in Frank, Ian, and Alex were all very helpful and thoroughly answered my questions throughout the purchase process. I felt comfortable and confident in my decision due to the support I received. I would definitely recommend! More

Great purchase experience for a certified preowned VW. We drove 5 hours from St. Louis to suburbs of Chicago for this very low miles 2021 VW in the color my spouse preferred. We negotiated a discount over We drove 5 hours from St. Louis to suburbs of Chicago for this very low miles 2021 VW in the color my spouse preferred. We negotiated a discount over the phone with Brendan on Weds and the paperwork had that exact out the door OTD price when we arrived for delivery Friday midday - no surprises. Alex in the Finance office was real pro & pleasant too. They beat my local credit union pre-approval finance rate and they also were able to add genuine VW extended warrenty with longer term and better coverage for less $ than the best one I found online - another pleasant surprise. Bottom line - a transparent process and honest dealing. More

I bought a 2024 GTI 380 from City Volkswagen Evanston today and had the best car buying experience to date! Mario was my sales consultant and he was fantastic to work with - friendly, honest, and transpa today and had the best car buying experience to date! Mario was my sales consultant and he was fantastic to work with - friendly, honest, and transparent! Manny in the finance department was also a pleasure to work with. He took the time to walk me through the numbers and warranty to made sure I understood everything. I would highly recommend City VW Evanston! More

Ian was straightforward and helpful throughout the leasing process and made sure all our questions were answered. leasing process and made sure all our questions were answered. More

I have bought4 cars from this dealership and have been very happy with the service, the staff and the overall professionalism. I think they operate an efficient and welcoming business. very happy with the service, the staff and the overall professionalism. I think they operate an efficient and welcoming business. More

Worked with Mario and Manny to buy a used car. They were both very nice and easy to work with They were both very nice and easy to work with More

I had the pleasure of working with the sales manager, Narcis, at City Volkswagen of Evanston in Fall 2024. I was unexpectedly in the market for a new vehicle and am so grateful to have worked with Narcis Narcis, at City Volkswagen of Evanston in Fall 2024. I was unexpectedly in the market for a new vehicle and am so grateful to have worked with Narcis being a first-time car buyer. Narcis exceeded any expectations to be had and made the entire experience seamless and positive; he is knowledgeable, efficient, and engaging. Furthermore, Narcis was considerate of my time/work schedule and finances in finalizing the purchase. I would highly recommend Narcis and the team at City Volkswagen of Evanston for your next vehicle purchase or service needs. More

If you are looking for a kind and honest approach to selling, make sure to work with Mario selling, make sure to work with Mario More

Clear and concise shopping experience. Everything was well explained and the staff was helpful. No major objections. Everything was well explained and the staff was helpful. No major objections. More

Tremendous effort by Mario to get us into the car that we want and at the monthly budget that we set. Truly a pleasure to work with him. want and at the monthly budget that we set. Truly a pleasure to work with him. More