City Volkswagen of Highland

This is my 3rd car I have gotten from this dealership. Lameshia has been my sales person every time. I would not change a thing as she is the BEST Sales person here. I would recommend her to anyone! She l Lameshia has been my sales person every time. I would not change a thing as she is the BEST Sales person here. I would recommend her to anyone! She listens to what you want and does her best every time to make that happen. I really appreciate her for all she has done. Thank you on this new vehicle today! More

Thank you Nick for the amazing knowledge about the few different warranties that you offer. You helped me pick the perfect warranties for my 2026 Atlas! different warranties that you offer. You helped me pick the perfect warranties for my 2026 Atlas! More

Andy made what’s usually a stressful process feel effortless. He was patient, knowledgeable, and genuinely helpful from day one through my entire month-long decision process. No matter what question effortless. He was patient, knowledgeable, and genuinely helpful from day one through my entire month-long decision process. No matter what question or concern I threw at him, Andy had answers and solutions. In the end, he delivered the exact car I wanted at a great price. Hands down one of the best car-buying experiences I’ve ever had—I’d go back to Andy in a second and recommend him to anyone without hesitation. More

Friendly, easy communication with staff. Andy was pleasant to work with. Love the car. Will recommend to others. Andy was pleasant to work with. Love the car. Will recommend to others. More

I also want to recognize Andy for providing an outstanding customer experience. Although I was working with Nik, Andy stepped in seamlessly while Nick was assisting another customer. He took th outstanding customer experience. Although I was working with Nik, Andy stepped in seamlessly while Nick was assisting another customer. He took the time to answer my questions, He and took my son and me on a test drive… we never felt like we were just waiting. What impressed me most was the teamwork. Andy treated us as if he'd been helping us from the very beginning, and that says a lot about the customer service culture at City Volkswagen. Even after I walked out of the door and got in the car, Andy saw that I still needed help because I couldn’t figure out how to connect my phone to the car and he came over to assist. That’s not just good Customer Service that’s genuine kindness. More

Nick made what could have been a stressful experience feel straightforward and honest. From the beginning, he was transparent, responsive, and respectful of my time. He communicated clearly, answered feel straightforward and honest. From the beginning, he was transparent, responsive, and respectful of my time. He communicated clearly, answered my questions directly, and never made me feel pressured. I appreciated that he gave me the information I needed upfront instead of asking me to come into the dealership just to find things out. It's clear that Nick genuinely works for his customers and wants them to make informed decisions. That level of honesty and professionalism is hard to find, and it made all the difference. Thank you, Nick, for your integrity, kindness, and outstanding customer service. I LOVE my new car! More

Jacob is awesome! The process was smooth from start to finish. I feel confident in my purchase because of him. I will definitely recommend him as a salesperson to anyo The process was smooth from start to finish. I feel confident in my purchase because of him. I will definitely recommend him as a salesperson to anyone looking to purchase a VW. More

Very professional and informative. Great salesman. Overall great experience. I will recommend to anyone looking for a car Great salesman. Overall great experience. I will recommend to anyone looking for a car More

I am so thankful that I got to work with Nick today! I have NEVER had anyone work so hard for me EVER! I am so thankful for him, I just couldn’t thank him enough. I will recommend anyone looking for a c I have NEVER had anyone work so hard for me EVER! I am so thankful for him, I just couldn’t thank him enough. I will recommend anyone looking for a car to come in and ask for him! Thank you so so much! More

Great customer service, very well versed and detailed with their vehicles and services offered. It was a great pleasure working with all the staff @ City VW with their vehicles and services offered. It was a great pleasure working with all the staff @ City VW More