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City Volkswagen of Highland

Highland, IN

4.9
2,420 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen. Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
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9601 Indianapolis Blvd

Highland, IN

46322

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Showing 2,420 reviews

July 24, 2026

At first, I was disappointed with my experience. I was given a poor salesman, Alex Ortiz, who did not only not introduce himself, but did not ask my fiancé and I’s names. He went through the entire More

by toddklompjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian West
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe LeDuc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2026 -

City Volkswagen of Highland responded

Thank you, Joe, for this feedback and review. We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing City Volkswagen of Highland. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 24, 2026

I had a very pleasant experience with Joe! He answered all questions and was so helpful! More

by LydiaMiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe LeDuc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2026 -

City Volkswagen of Highland responded

Lydia, we are so glad that we had the opportunity to work with you and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 23, 2026

This is my second VW Taos I have gotten from Lameshia at City Volkswagen Highland. She is always happy and helpful whenever I see her. I wouldn't go anywhere else for my vehicle, thank you Lameahia More

by Gailguzman
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lameshia Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2026 -

City Volkswagen of Highland responded

Thank you, Gail, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Highland. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 22, 2026

The staff was very accommodating and Lameshia was incredibly patient and responsive throughout the process. More

by jenellp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lameshia Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2026 -

City Volkswagen of Highland responded

Thank you for sharing your feedback. We’re glad our team could accommodate you and that Lameshia guided you so patiently through the used Volkswagen Atlas Cross Sport purchase. Please reach out if we can assist you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 22, 2026

Chris and Jacob did an amazing job! My credit has gotten a little shaky with student loans but they made sure I was able to leave with something I loved. More

by wallsjennifer98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Bodnar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2026 -

City Volkswagen of Highland responded

It’s wonderful to hear Chris and Jacob guided you through the process so you could drive away in a Volkswagen you love. Enjoy safe travels in your new ride, and know we’re here if you need anything down the road. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 22, 2026

My experience was great. I appreciate everyone who assisted me they made the process much easier. More

by Deniseaye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe LeDuc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2026 -

City Volkswagen of Highland responded

Thank you for the kind words. It’s great to know our team helped make the process easier for you. Enjoy your used Volkswagen Tiguan and let us know if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 21, 2026

Joe Leduc is hands-down the finest sales professional I have ever worked with. His thoroughness, exceptional product knowledge, and patient approach ensured a completely seamless vehicle purchasing experie More

by Tnisha129
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe LeDuc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2026 -

City Volkswagen of Highland responded

Thank you for sharing your experience with Joe. We appreciate your kind words about his thorough approach and deep product knowledge. Enjoy your Volkswagen, and please reach out if there’s anything else we can do for you. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 21, 2026

Joseph Leduc is a knowledgeable, trustworthy salesman who provides outstanding customer service, honest guidance, and a smooth buying experience. More

by jamaalmitchell122028
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe LeDuc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2026 -

City Volkswagen of Highland responded

We’re delighted Joe provided honest guidance and a seamless buying experience. Enjoy your new Volkswagen and thanks for sharing your feedback. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 18, 2026

Nick and Andy was very helpful and professional they went above and beyond to make sure I was satisfied customer More

by lavondachavis51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Mcquiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2026 -

City Volkswagen of Highland responded

It’s wonderful to learn Andy and Nick provided the attentive service that helped you secure your used Volkswagen Jetta. We appreciate your 5-star rating and hope you enjoy every mile. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 17, 2026

My sales associate, Andy, was patient and kind. He was thorough in explaining all the features of the vehicles that I test drove. I am pleased with my VW Jetta purchase today. Special shout out to More

by nicholereo333
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Mcquiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2026 -

City Volkswagen of Highland responded

We’re glad Andy took the time to explain every feature during your test drives and that our finance team offered multiple options. Congratulations on your new Volkswagen Jetta and thank you for choosing us! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com