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Cityside Subaru

Belmont, MA

4.9
3,671 Reviews
Cityside Subaru is a Certified Subaru Dealership in Massachusetts where you'll find all you need to help decide which Subaru is right for you: Subaru Outback, Subaru Crosstrek, Subaru Legacy, Subaru Forester, Subaru Impreza, Subaru WRX, Subaru Ascent or Subaru Solterra. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. Winning the DealerRater awards is proof that our commitment to our customers is second to none. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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790 Pleasant St

Belmont, MA

02478

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Showing 3,671 reviews

July 14, 2019

2019 Crosstrek Hybrid It was a pleasure to do business with CitySide Subaru. All the staff I interacted with there were respectful, friendly and helpful. My car buying pro More

by VBro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Lidano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2019 -

Cityside Subaru responded

Most of our sales people have been here for a long time but Mark is the longest standing with almost 20 years. Every day he strives to be the best he can while always taking care of our customers. We appreciate how he represents the company. Thank you for working with us and we hope you enjoy your new Crosstrek Hybrid.

July 13, 2019

Poor Service Communication and follow through I have just spent the last 15 minutes being yelled at by the dealership owner-he says he does not have enough service people and cannot hire them and More

by Hatemysubaru
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick White-OWNER
July 12, 2019

2019 CrossTrek purchase I traded in my 2015 CrossTrek (which I also bought at CitySide Subaru) for a 2019 CrossTrek. I really like this model, it meets my needs and has prove More

by peterandgerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Foresta
Jul 14, 2019 -

Cityside Subaru responded

We appreciate your return visit. We are certain this Crosstrek will serve just as well as the last. Mark is a fountain of knowledge and always takes the time to make sure our customers understand these complex machines.

July 12, 2019

Loving the vibe here Cityside made buying a new car feel easy. They listened to my needs and let me negotiate my best deal. Thanks Rob Gale for converting me to this deale More

by LgR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Gale
Jul 14, 2019 -

Cityside Subaru responded

Enjoy the new car! Thank you for choosing CitySide Subaru and Rob.

July 12, 2019

Outback 2019 Great service I feel everyone did a great job, looked at multiple dealerships in the area and thought this one was better than most, in terms of inter More

by DAVID_TERRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Gale
Jul 14, 2019 -

Cityside Subaru responded

Thank you for the vote of confidence. Rob enjoyed working with you and your family.

July 11, 2019

Best car buying experience I've had The salespeople at Cityside Subaru really came through for me to get the car I wanted at an excellent price. I found them to be very straightforward a More

by Lorraine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lidano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Foresta
Jul 14, 2019 -

Cityside Subaru responded

Awesome! Thank you for deciding to purchase your vehicle at CitySide Subaru.

July 07, 2019

Great customer service I've purchased a number of new cars in my life. This, however, was a completely different experience! There was no pressure to make a decision about a More

by FlyAaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Campbell
Jul 11, 2019 -

Cityside Subaru responded

We are very appreciative that you describe us as different from other car purchases. Crystal and Tom are excellent at what they do and we all strive to perform as they have. Thank you, again.

July 06, 2019

Unequivocally outstanding service by Crystal. It was a pleasure working with Crystal Campbell at CitySide Subaru, on getting me in my Subaru Ascent. I find a new car purchase process equally exi More

by AvTo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Campbell
Jul 06, 2019 -

Cityside Subaru responded

We too could not be happier We are very fortunate to have Crystal on the team at CitySide Subaru. Thank you!

July 06, 2019

Excellent Customer Service Rob took time to show me vehicles and to educate me on the differences between two particular vehicles. He talked me through all the pros and cons of More

by Anne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Gale
Jul 11, 2019 -

Cityside Subaru responded

Thank you for the kind words. Rob is exactly as you describe him. We all strive to perform as he has in this case.

July 04, 2019

Easy and Painless I had put off buying a new car for over a year because I dreaded the constant hounding of dealers once you expressed an interest in one of their cars. More

by CHRISTINEDLESLIE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Foresta
Jul 06, 2019 -

Cityside Subaru responded

It just goes to show that it doesn't have to be as hard as some dealers make it. Thank you for allowing us the opportunity to work with you. Enjoy your new Subaru.

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