Cityside Subaru

Karma of Great Service When I first sat down at Peter Rosenberg’s desk, I noticed a poster on the wall. It is a 6-petal purple flower titled “Karma of Service”. I thought to When I first sat down at Peter Rosenberg’s desk, I noticed a poster on the wall. It is a 6-petal purple flower titled “Karma of Service”. I thought to myself, this is not a “typical” poster people would see in a car dealership. My experience in the next few days interacting with Peter had proved that he indeed is not your “typical” salesman! I went in City-side one day in August to browse for a used car for my daughter while waiting for my own 2001 Forester being serviced. Peter came up to me and started working with me to identify our needs. He is a good listener and very patient. He helped me to narrow down a few vehicles to test drive and he answered all my questions on each vehicle over the next few days. I ended up buying the very first car (a 2013 Impreza) Peter had recommended. Although there are other more expensive cars in the inventory, Peter knows this car fits our needs the best. Both my daughter and I have been enjoying it since. Peter also is great in following up. He called a few days after we picked up the car to see if we have any further questions. Then one day he sent us a Thank You card. And guess what’s on it? “Karma of Service”! Thank you Peter, for providing your customers with great, non-typical service. More

100% + satisfaction I was dreading going to buy a new car, but much to my surprise, the experience was great. Tom Alessandro was the perfect match for me. He was knowled I was dreading going to buy a new car, but much to my surprise, the experience was great. Tom Alessandro was the perfect match for me. He was knowledgeable, funny, and a complete pleasure to work with throughout the process. I wound up buying a Subaru Forester XT Touring that first day and drove it off the lot a few days later. He is a real gem. I had an equally good experience with Michael Nelson for financing and documentation. More

Great Car-Buying Experience at Cityside My wife and I had a wonderful experience with Cityside Subaru. We were considering both the 2017 Forester and 2017 Outback. The dealership was clean a My wife and I had a wonderful experience with Cityside Subaru. We were considering both the 2017 Forester and 2017 Outback. The dealership was clean and comfortable. The test-drive experience was very relaxed - no sales rep in the car and our parents could ride along with us. Dan Rzepnicki was very friendly. He explained all the options and helped us pick the car that was right for us. He was available to answer questions by phone/text. Dan was not too pushy about making the sale. When it was time to negotiate a deal, he made the experience almost stress-free. When we picked up our new car, all of the features were explained. Overall, Dan went out of his way to ensure that our car-buying experience was as easy and pleasant as possible. More

Fantastic experience at Cityside My family and I had the pleasure of working with Dan Rzepnicki. I came in knowing what model I wanted, and Dan made the process as quick and easy as p My family and I had the pleasure of working with Dan Rzepnicki. I came in knowing what model I wanted, and Dan made the process as quick and easy as possible. He was very helpful and always responsive when I had questions. He made sure I was aware of all of the car's features as well as how to handle any required maintenance. I am currently enjoying my new car and couldn't have been happier with my experience at Cityside. More

Great deal on a new car Dan Rzepnicki was great to work with. No pressure -- straightforward, and helpful. Before the sale, he patiently helped us determine which model would Dan Rzepnicki was great to work with. No pressure -- straightforward, and helpful. Before the sale, he patiently helped us determine which model would best meet our priorities. Since the sale, he has given just the right amount of information about important/useful features in the car and how they work. Would definitely work with him again. We were not as pleased with the negotiations for our trade-in. Unlike with the new car, our sense is that the dealership was less interested in a fair deal for both parties, and more interested in making as much money as possible. Much more adversarial on the trade-in (and much less pleasant) More

Not Your Typical "Car Salesman" I had previously purchased a Subaru Forester from Cityside Subaru in 2010. I had a great experience with Peter Rosenberg, who was so different from I had previously purchased a Subaru Forester from Cityside Subaru in 2010. I had a great experience with Peter Rosenberg, who was so different from other car salespeople that I had dealt with who were rude, condescending, and pushy. Peter was very kind, considerate, not at all pushy, and seemed to genuinely care that I was happy with my car purchase. When I needed another car after my Forester was totaled in an accident, I called the dealership and asked if Peter was still working there. Luckily, I had the pleasure of doing business with him again last month when I purchased a 2016 Crosstrek. Once again, Peter was very easy to work with and I felt very comfortable with him. Another thing about Peter is that he cares about his customers even after the sale is made, and I wouldn't hesitate to contact him with any questions about my Crosstrek. I trust Peter and would highly recommend him to anyone who is looking to purchase a Subaru. More

Great experience with Cityside Subaru I worked with Dan Rzepnicki, and I couldn't have asked for a better experience. Dan almost always got back to me right away, and he made sure I felt c I worked with Dan Rzepnicki, and I couldn't have asked for a better experience. Dan almost always got back to me right away, and he made sure I felt comfortable throughout the process, as it was my first time buying a car. He was proactive about telling me everything I needed to know about the car buying experience, and he was always patient and pleasant to work with. More

Great service on purchase of Subaru Impreza Tom DAlessandro was fantastic to work with..extremely friendly, responsive and went out of his way to make our experience a good one. I bought my car Tom DAlessandro was fantastic to work with..extremely friendly, responsive and went out of his way to make our experience a good one. I bought my car in 2014 and am now recommending Subaru to a friend looking to buy a new car. I don't remember if I left a review, but still remember Tom's great service, so am leaving one now :). More

Found Peace of Mind and a Deal I found a great deal on a used Subaru with the help of Tom Dalessandro. Tom was really easy-going and knowledgable about the cars and features. I look I found a great deal on a used Subaru with the help of Tom Dalessandro. Tom was really easy-going and knowledgable about the cars and features. I look forward to making this car my own and to getting back to Tom at Cityside for any of my next needs. More

Impreza Sport I found my salesperson, Flavio Fonseca, extremely patient when explaining unfamiliar features in my very first wagon. I felt like I had as much time I found my salesperson, Flavio Fonseca, extremely patient when explaining unfamiliar features in my very first wagon. I felt like I had as much time as I needed with him. At Cityside, they even let you test drive *without* a salesperson in the car; talk about no pressure! And Flavio offered up complimentary mats to boot. Great experience! More