Cityside Subaru

Best auto buying experience ever I have been buying cars for 50 years. I do my homework, then get ready for the negotiation battle. I was switching from Toyota and wanted the Outback. I have been buying cars for 50 years. I do my homework, then get ready for the negotiation battle. I was switching from Toyota and wanted the Outback. As usual, I did my homework, then called Cityside and talked to Tom DAlessandro. There was no battle - I told him what I wanted and he checked inventory and I picked a car. We did a quick negotiation and closed the deal - over the phone! I wish all my previous car buying experiences were this easy. When I picked up the car, Mike Buono handled the paperwork. No gimmicks. I highly recommend Cityside Subaru. More

Junior, Rob, and Team were awesome Cityside made buying my first car such a great experience. I had a very short time to find and buy a car (I won't go into all the details) and needed Cityside made buying my first car such a great experience. I had a very short time to find and buy a car (I won't go into all the details) and needed to do everything via phone and email. Rob helped me find the exact Outback I wanted, in the color I wanted. And unlike other dealerships in the area, he let me put down a downpayment on it with a credit card over the phone (shocking that others wouldn't do it, and wanted me to travel 35+ min each way to come down just to run a card). When the time came to pick it up, they were really flexible and helped me get it a day earlier than planned. And their exceptional service didn't end there. The day of the pick up they walked me through everything - all the paperwork, all the additional services (starlink, etc) and all the features of the vehicle. I cannot recommend Cityside enough and will be a long time customer of theirs. More

Easy, friendly and fair Pete was incredibly easy to work with. I didn't feel pressure or pushed at all. He worked very hard to get me the best deal he could - I actually fe Pete was incredibly easy to work with. I didn't feel pressure or pushed at all. He worked very hard to get me the best deal he could - I actually felt like he was my advocate when we were negotiating. This dealership is also the only one I went to when I was car shopping that let me go on a test drive without a salesman in the car with me - a huge benefit, and I took out a bunch of cars there! More

Excellent Service Junior was fantastic to work with. He made the process of trading in my existing car and leasing a new Outback a real pleasure. Everything was promp Junior was fantastic to work with. He made the process of trading in my existing car and leasing a new Outback a real pleasure. Everything was prompt, professional, and easy. An excellent experience that I would highly recommend to anyone looking for a new car. More

New Subaru Purchase Cityside Subaru was great and Junior was a pleasure to work with. Everything was easy, and I would definitely recommend Cityside Subaru to a friend. Cityside Subaru was great and Junior was a pleasure to work with. Everything was easy, and I would definitely recommend Cityside Subaru to a friend. More

Terrific Experience I never was pressured into buying a car and felt free to simply come back at my leisure once I had decided that this was the right car for me. I never was pressured into buying a car and felt free to simply come back at my leisure once I had decided that this was the right car for me. More

No-Pressure Experience This is the first time I've ever bought a car, and Dan made it easy. I knew I wanted a Subaru, and he helped me find the right one for my needs. He le This is the first time I've ever bought a car, and Dan made it easy. I knew I wanted a Subaru, and he helped me find the right one for my needs. He let me and my boyfriend test drive 3 different cars and was more than happy to spend as long as we needed with him answering all our questions. He didn't pressure us to purchase, but shared everything he knew about what was available and what was possible as far as pricing. After speaking with other dealerships, I knew I'd rather purchase from Dan and he made that possible as well finding the perfect car for us. Once we were able to pick up the car, we then worked with John to figure out additional warranties. I'm not sure I'll need to additional options I purchased, but made sense to play it safe since this is the first time I've bought a car. He also required me to leave a check for $1,000 since I didn't have the title for the car I was trading in at the moment. That seemed excessive since it'd cost $50 to replace if I hadn't found it (which I did and bought in as soon as I could). For these reasons, I didn't feel like John was working in my best interests and took advantage of my inexperience. Although he was very polite. More

Thank you for Keeping our Family Safely on the Road! This dealership and Danny Zip Rzepnicki in particular were fantastic resources during the car-buying process. We had many questions and points of comp This dealership and Danny Zip Rzepnicki in particular were fantastic resources during the car-buying process. We had many questions and points of comparison and Danny Zip took the time to explain the options and think through the comparisons. Of course, Subaru won our business in the end. We were looking for a safe, roomy, reliable, utilitarian vehicle and only wanted to deal with forthright and patient dealers. Subaru and the Crosstreck met and exceeded our expectations. Our new car is extraordinarily safe. It almost drives itself on the highway with the eye sight technology and adaptive cruise control. It gives a second read on these possible locations for surrounding cars- in front, in blind spots, and behind. Thank you for helping to keep our family safe and sound on the road! More

Really nice experience at Cityside Subaru We had purchased a Subaru at another dealership a little while back. When it came time for our second Outback, we came to Cityside and had a terrific We had purchased a Subaru at another dealership a little while back. When it came time for our second Outback, we came to Cityside and had a terrific experience that way surpassed our expectations. Our sales consultant, Tom DAlessandro was very knowlegable, super helpful, really friendly, and available to answer questions before and after our purchase, The purchase process was easy. We had terrific experiences with Rob Krasow and Michael Nelson, both really nice guys who handled the financial aspects in a way that felt fair, respectful and relationship-preserving. We feel at home with our new friends at Cityside and feel confident that they will continue to give us great service for years to come. More

5-Star sales and service teams, management supports customer I had a complex situation where I needed a new vehicle in 14 days for starting my new job. Only Subaru vehicle that matched my needs in all of New Eng I had a complex situation where I needed a new vehicle in 14 days for starting my new job. Only Subaru vehicle that matched my needs in all of New England was sold 3 days before I signed. Next one was 3 weeks away and in transit from Japan - CitySide management reached out to all avenues and was able to pinpoint the exact model, color, package. Car showed up before anticipated and was able to start the job on time as a result. Service and finance teams were helpful and support their sales division fully. I have had a wonderful experience thus far and recommend CitySide/Colonial Automotive Group after switching from a Village Group customer for 10+ years and 6 different cars across my immediate family. Thanks, Tom and the team. Here's to a long-lasting relationship for years ahead given your dedication, assistance, support, and guidance. More