Cityside Subaru

I don't like that you carefully control how I do this review Zander Girondel is great. Good guy, helps me feel comfortable with everything. I don't want to go 25 words. I want to compliment your employee but Zander Girondel is great. Good guy, helps me feel comfortable with everything. I don't want to go 25 words. I want to compliment your employee but by not letting me click submit without doing all this other stuff you've annoyed me. More

Very easy experience. I did not have a lot of time to spend shopping for my new Subaru so appreciated that Pete was willing to work with me over email rather than demanding I did not have a lot of time to spend shopping for my new Subaru so appreciated that Pete was willing to work with me over email rather than demanding I show up in person. We were able to identify the right car, negotiate a fair price, and agree to terms all before I showed up at the showroom. Pete made the process very simple and was very knowledgeable about my vehicle. More

Checking a mysterious sound Personable representatives. I had come in because of a "sound" my car was making. Naturally, the "sound" self-corrected when I got to the dealership Personable representatives. I had come in because of a "sound" my car was making. Naturally, the "sound" self-corrected when I got to the dealership. Rep was understanding and pleasant. They did a thorough check-up, drove the car, and couldn't find a problem. My car was checked over and given exterior wash at no charge to me. More

Smooth as could be My fiancé and I worked with Pete H and Michael in finance while shopping for our first car together. They were both incredibly helpful through the pro My fiancé and I worked with Pete H and Michael in finance while shopping for our first car together. They were both incredibly helpful through the process and not pushy at all (likely because Subarus basically sell themselves...this is my 3rd one). Initially we were mostly looking at used Foresters they had in stock (we also were hoping for used Crosstreks but they don't stay in stock very long!). But we ended up going with a new Crosstrek because we just loved the 2016 model so much more and it was in the same price range as most of the used Foresters we looked at. Pete was really great about arranging test drives for us and helping us navigate through all the different option packages (which can be really overwhelming, especially if you're not used to driving cars made after 2004 like me). I've also had my old outback serviced here a couple of times and my positive experiences on that end made me feel like getting a maintenance package for my new car through them a no-brainer. All in all really happy we went through cityside. I had to knock just one star off for quality of work because we were a bit rushed on picking up the car and when they gave it to us after the inspection they got dirt from the shop all over the floor mats...not fun to have to go home and vacuum a new car after you take it off the lot, but again, that had to do more with them trying to beat the clock to get us out of there so i didn't miss a meeting and i'm sure it was just an oversight on their end. More

excellent The 6 month service was fast, courteous and explained clearly. I left the dealership with a service report and a time table of what would be required The 6 month service was fast, courteous and explained clearly. I left the dealership with a service report and a time table of what would be required in my next visit and how I would be notified. Very Pleased with the technician. More

Very professional Zip is very professional and knowledgeable about his carsl. He was very quick in responding to all the questions that I ask. Very smooth, It didn't ta Zip is very professional and knowledgeable about his carsl. He was very quick in responding to all the questions that I ask. Very smooth, It didn't take long for me to decide to buy the Subura, i.e. only two days, after I compared with just a few other Japanese made and US made car makers. Zip was able to explain the differences. I need a new car very badly, I got it almost right away without much waiting. Great, I love it so far after a few weeks driving. More

Excellent service. Great working with Junior. I just purchased my first new car. For me, juggling student loans and other significant expenses, this was a big investment, and there were lots of gr I just purchased my first new car. For me, juggling student loans and other significant expenses, this was a big investment, and there were lots of great cars to choose from. So I took my time shopping around at dealerships and settled on Cityside Subaru and worked with Junior. I could not be happier with my decision. I got great new Forester at a fair price at this relaxed and friendly dealership without having to fend off a "hard sell" approach as I have in the past. Junior is friendly, and he was happy to assist me at my own pace to find the right car for me. He's knowledgable, responsive, and respectful of his customers. Again, I'm very happy with my experience here, and, of course, with my brand new Forester! More

Great service Came in with what I expected to be a pricey repair, was pleasantly surprised when Karen suggested it might be something minor and that they could look Came in with what I expected to be a pricey repair, was pleasantly surprised when Karen suggested it might be something minor and that they could look at it while I waited. Cubicles upstairs with free wifi great for getting work done while you wait. Problem ended up being minor and was fixed quickly. This was my second visit here and I couldn't be happier with both interactions. Friendly, fast service and reasonable prices. No pressure. I will continue to return. Thanks! More

GREAT SERVICE DEPT! The service people are all friendly, attentive and professional and willing to help resolve any issues you might have. While the wait for service by The service people are all friendly, attentive and professional and willing to help resolve any issues you might have. While the wait for service by appointment was a bit longer than I had hoped it would be, it was not too bad and it was worth the wait. I was very satisfied with the services I received. More

Fantastic Buying Experience Glen and Cityside provided a fantastic buying experience. Least stressful ever. We agreed on the car, the options and the price online. When I went Glen and Cityside provided a fantastic buying experience. Least stressful ever. We agreed on the car, the options and the price online. When I went in, they stuck right to the deal we made with no attempts to change and no hidden markups. I came with online valuation sheets for my trade-in and they matched one. My car was a factory order with a very particular option bundle and they handled everything smoothly and the car arrived slightly ahead of schedule. When my car arrived, they arranged for financing with a better rate than my own credit union. They also took care of the RMV work right on site at the dealership. Everyone was friendly and laid back. I'm already in my new car and, for the first time ever, the whole process was a breeze. More