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Cityside Subaru

Belmont, MA

4.9
3,689 Reviews
Cityside Subaru is a Certified Subaru Dealership in Massachusetts where you'll find all you need to help decide which Subaru is right for you: Subaru Outback, Subaru Crosstrek, Subaru Legacy, Subaru Forester, Subaru Impreza, Subaru WRX, Subaru Ascent or Subaru Solterra. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. Winning the DealerRater awards is proof that our commitment to our customers is second to none. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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790 Pleasant St

Belmont, MA

02478

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Showing 3,689 reviews

February 29, 2016

Cityside Subaru Sales and Service I'm consistently impressed with the sales and service departments. They're fair and accommodating and skilled at what they do. I've bought three car More

by Sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Stepanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Martell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Rosenberg, Joe Cisek, Bryan Drysdale, Ron Messina, Niko Karamoutsos, Zander Girondel
Mar 07, 2016 -

Cityside Subaru responded

Hi Sheila, We really appreciate your loyalty throughout the years! In the over 20 years in business, repeat sales and service customers have led to our success. Thank you, Dan Rosengarten GSM

February 29, 2016

Best dealership in Boston I took my Forester in for its regular check and was told that it would take 90 minutes. The service dept rotated the tires, checked all fluids and sy More

by VIDALADAMS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karen Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2016 -

Cityside Subaru responded

Hi Vidaladams, Great feedback! Whether routine or a surprise service we try to exceed expectations. Thank you, Dan

February 29, 2016

No Hassle A used car we purchased a few months earlier needed a repair. The issue was fixed and hassle free; we are very happy with the service team. More

by JDJW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Messina
Mar 01, 2016 -

Cityside Subaru responded

Hi JDJW, We appreciate your choosing Cityside Subaru for your first service and we look forward to a long relationship. Dan

February 29, 2016

Helpful, timely and reasonable price. My wife reported this to me. My daughter thought she had damaged a tire. She had the tire taken off by AAA. My wife took the tire to CitySide. They More

by SWPARKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know as I was out of town. In the past Joe Cisek has been very helpful.
Mar 01, 2016 -

Cityside Subaru responded

Hi Swparker, That's great that we could fix instead of having to replace one or more tires. Thank you for you and your family servicing with us, Dan

February 27, 2016

No Bulls__t A nice, straightforward sales experience. They didn't put me through endless negotiating. They started with a fair price, and were willing to accommod More

by Jhass
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2016 -

Cityside Subaru responded

Hi Jhass, We are glad that you has a nice purchase experience with both Glen and our business office. It is important for us to provide customers with as much information as possible to assist them with their decisions. Looking forward to a long relationship. Thank you, Dan Rosengarten GSM

February 27, 2016

Cityside Subaru is awesome Glen Dalton was great to work with! He's laid back and very helpful ! I was impressed with the no pressure approach ! I highly recommend Glen !! More

by Mamalarunz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2016 -

Cityside Subaru responded

Hi Mamalarunz, Thank you for the kind words! Glen works very hard to listen and assist every customer. Dan

February 23, 2016

Excellent Service! This was my first time at CitySide Subaru. I am always hesitant to take my car to the dealership for fear of a higher price tag. Zander worked to en More

by AGELINEAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zander Girondel
Feb 23, 2016 -

Cityside Subaru responded

Hi Angelineau, Thank you for giving us the opportunity to show you the value in doing business with Cityside. It is common for people to naturally look for the least costly alternative. Our training and advanced machinery allows us to provide a higher level of efficient service. Looking forward to a long relationship, Dan Rosengarten GSM

February 22, 2016

6K maintenance call Service managers are very friendly. They let me out at a timely manner. Was nice surprise to have them let me know 5 min before that my car will be More

by hollowpoints
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Shin, Joe Cisek, Ron Messina
Feb 23, 2016 -

Cityside Subaru responded

Hi HollowPoints, Thank you for the feedback. Our service team from the manager down works hard to provide the highest level of service through value and communication. Every time you will now be able to enjoy getting your car washed. Dan

February 22, 2016

Super nice, responsive, helpful people. Normally I hate taking my car in for maintenance, but these people make it bearable. They are friendly and nice and knowledgable, and they seem to ca More

by SUSANSOWERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2016 -

Cityside Subaru responded

Hi Susan, It is true that people never want to bring there car in for service, especially when unexpected. Our service team knows this and is empathetic towards yours and others needs to get the job done right the first time. Thank you, Dan

February 22, 2016

Experience, efficiency, and friendly attitude, great service As an 81 year old woman who does not understand anything about cars, I have had great service from this dealership, whose customer I remain.. More

by elisabethv_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cisek, Ron Messina, Niko Karamoutsos
Feb 22, 2016 -

Cityside Subaru responded

Hi Elisabeth, Great feedback! We appreciate your longtime loyalty and we will continue to strive to earn it. Dan Rosengarten GSM

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