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Cityside Subaru

Belmont, MA

4.9
3,672 Reviews
Cityside Subaru is a Certified Subaru Dealership in Massachusetts where you'll find all you need to help decide which Subaru is right for you: Subaru Outback, Subaru Crosstrek, Subaru Legacy, Subaru Forester, Subaru Impreza, Subaru WRX, Subaru Ascent or Subaru Solterra. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. Winning the DealerRater awards is proof that our commitment to our customers is second to none. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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790 Pleasant St

Belmont, MA

02478

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Showing 3,672 reviews

January 11, 2024

Eric Burd was so helpful and knowledgeable! He made the whole purchase smooth and speedy! More

by carololga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Burd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2024 -

Cityside Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 09, 2024

Their professionalism, transparency, and genuine willingness to assist made the process stress-free and enjoyable. More

by varolozkaner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Skillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Cityside Subaru responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 08, 2024

Flavio is the definition of a true car salesman, patient, passionate, and very knowledgable. He made the car buying process an extremely easy one. I am extremely appreciative of him. More

by tropnilleb
Recommend Dealer
Yes
Employees Worked With
Flavio Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Cityside Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 06, 2024

It was a great team effort by everyone to have the sales experience be quick and smooth! More

by bkozuma
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Lidano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Skillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Cityside Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

January 05, 2024

Everybody at Cityside Subaru was welcoming, pleasant and very helpful. We were paired up with Flavio Fonseca, as our salesman. He was great, with a matching persona. His hands-on approach, and willingne More

by RORO2010
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Flavio Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2024 -

Cityside Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Cityside Subaru. Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 05, 2024

Everyone at the CitySide Subaru dealership was excellent. The entire experience was positive and amazing. I will recommend this dealership to everyone. More

by mcowinpi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Burd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2024 -

Cityside Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thanks again for the recommendation, and have an amazing day!

January 04, 2024

Their approach is lukewarm, as if you owe them your business. I came in to talk about trading in my car. The manager Dan treated me like I don’t belong there and didn’t want to look at my car because I More

by Natalie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Flavio Fonseca
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Rosengarten
Jan 06, 2024 -

Cityside Subaru responded

Hi Natalie, we always strive to do 100% for all of our customers, so we're extremely disappointed to hear of your negative experience with us. We want to regain your trust and your business so please reach out to us at (617) 826-5000. We will work with you to resolve this matter to your satisfaction.

January 03, 2024

Great to work with Flavio and the CitySide team on the purchase of my new outback. A patient and low pressure sales experience. I'll be back in the future! More

by TOM.W.LYONS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Flavio Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Cityside Subaru responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 03, 2024

The whole experience was wonderful, from sales through delivery. Fabio did a great job answering all my questions while providing support during delivery. More

by CHRISANDROS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glen Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabio Corredor
Jan 05, 2024 -

Cityside Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 03, 2024

Fabio and the rest of the Cityside team made the process of selecting and purchasing a new car easy. Fabio was very knowledgeable about the vehicles and the purchasing process. He was able to provide us wit More

by babette.haven
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Glen Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabio Corredor
Jan 05, 2024 -

Cityside Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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