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Cityside Subaru

Belmont, MA

4.9
3,691 Reviews
Cityside Subaru is a Certified Subaru Dealership in Massachusetts where you'll find all you need to help decide which Subaru is right for you: Subaru Outback, Subaru Crosstrek, Subaru Legacy, Subaru Forester, Subaru Impreza, Subaru WRX, Subaru Ascent or Subaru Solterra. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. Winning the DealerRater awards is proof that our commitment to our customers is second to none. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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790 Pleasant St

Belmont, MA

02478

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Showing 3,691 reviews

September 13, 2021

Always the best in service and efficiency. It’s much appreciated by us, for our fifth Subaru More

by dcanning
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Cityside Subaru responded

We greatly appreciate the repeat business! Please check in with us on your future visits.

September 06, 2021

Excellent overall experience. Particularly noteworthy: attentive sales people who listen to what you want without the hard sell. A special shout out and thanks to Crystal Campbell and Rob Gale! More

by E_FINAN
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Gale, Crystal Campbell
Oct 05, 2021 -

Cityside Subaru responded

Extraordinary!! It is all about customer service and both Rob and Crystal prove that every day. Enjoy your new Subaru!

September 06, 2021

Flavio worked with us to purchase a vehicle that met our needs -- he was friendly, professional, and set us at ease through what is usually a stressful process. Michael, in financing, stepped us through the More

by sarahalbright02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Flavio Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Cityside Subaru responded

We feel the same way about Flavio. Thank you for purchasing your Subaru from CitySide.

August 29, 2021

Excellent service. Sells and finance departments were both knowledgeable and helpful. I would recommend this dealership. The car’s safety features are appreciated and commendable. More

by helenchen83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Flavio Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Cityside Subaru responded

Your recommendation means a lot to us. Thank you for choosing CitySide Subaru. We wish you many adventures in your new Subaru.

August 25, 2021

Junior is very friendly and personable. He negotiated with us and showed genuine concern about our car needs. I was very satisfied with my purchase and the service Junior offered! More

by Erin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Cityside Subaru responded

Thanks Erin for your kind words and we are glad that you met Junior. He is a professional and an excellent representative of CitySide Subaru.

August 24, 2021

Junior got us a great deal on last year's Outback, despite the low stock and chip shortage. He was very attentive to our needs and was able to find our desired trim level at a price we could work with More

by theohschafer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Cityside Subaru responded

Thank you so much for taking the time to share your experience with Junior at Cityside Subaru in Belmont! We wish you many adventures in your new Outback!

August 23, 2021

Avoid. Bait and switch on price. Phone call all seemed reasonable. Drove over and was quoted $5K OVER MSRP because of limited supply. No "love" here. Ridiculous. More

by Disgusted
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Flavio Fonseca
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2021

I appreciated the personal and professional service from the dealership. Joe Cliggott took time to review operation of the vehicle I was interested in purchasing and answered all questions. It was a level o More

by philiptasho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cliggott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Cityside Subaru responded

Thank you for sharing your experience. We are very fortunate to have Joe on the team at CitySide Subaru. Please check in with us on your future visits.

August 19, 2021

Flavio has sold us two new cars now and he is truly a delight to work with. We are happy to highly recommend him and Cityside Subaru. More

by BECKYLHAYS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Flavio Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2021

I just moved from San Francisco to Boston a couple of weeks ago, and Flavio has been extremely helpful in choosing the best car for my needs. He was very thorough in choosing a car based on my preference More

by Stephanie Zhi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Flavio Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
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