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Claremont Toyota

Claremont, CA

Overview
Employees
Reviews
Vehicles
4.5
4,761 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,761 reviews

December 07, 2023

Muy amables profesionales aunque sigo esperando la aprobación para agarrar el presupuesto para el carro que necesito More

by BABYBEBE.ROCHA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2023 -

Claremont Toyota responded

Nos alegra ver que ha recibido un servicio de calidad. Comuníquese con nosotros cuando le resulte conveniente y estaremos encantados de brindarle una actualización sobre su aprobación. Saludos, Equipo de Relaciones con el Cliente guestrelations@claremonttoyota.com 909-625-1500

December 02, 2023

Awful, zero customer service Completely unprofessional Would never do business again Under any circumstances ever More

by TRACIDENNIS
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Juan Chavez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Fairman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Davy Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Garcia
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Dec 04, 2023 -

Claremont Toyota responded

Traci, This is very discouraging to read. We take great pride in providing quality service and it's disappointing to see that's not what you've received. At your convenience, we'd like to learn more about your experience and where we have fallen short. Please contact us when you have a moment to speak. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 01, 2023

Mickey is the best person to go to in my humble opinion. He helped us out as much as he could. This gentleman goes the extra mile for his clients. It was an absolute pleasure to be your client. As i said i More

by Jonathan Carranza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mickey Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2023 -

Claremont Toyota responded

Thank you, Jonathan, for your kind words and positive feedback. We're thrilled to hear that Mickey provided exceptional service and went above and beyond for you. We look forward to assisting you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 01, 2023

I couldn't be any happier. This is the 4th Toyota I have purchased from Claremont Toyota and Bruce. Everything was awesome as always!! More

by SEANLGERSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2023 -

Claremont Toyota responded

Hi Sean, thank you so much for your kind words and for being a loyal customer! We're thrilled to hear that your experience with Bruce and Claremont Toyota was awesome. We appreciate your continued support and look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 29, 2023

Great service everyone so attentive & helpful I definitely will recommend Claremont Toyota to my family & friends More

by irmadelreal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Claremont Toyota responded

Hi Irma, thank you so much for the kind words! We're thrilled to hear that you had a great experience with our team. We appreciate your recommendation and look forward to serving your family and friends in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 29, 2023

Muchas gracias, por la ayuda que me brindaron en la compra de mi Corolla CR More

by MARGARITA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Rojas Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Claremont Toyota responded

Hola Margarita! Gracias por sus amables palabras. Estamos encantados de saber que tuvo una excelente experiencia con nosotros al comprar su Corolla CR. Si tiene más preguntas o necesita ayuda en el futuro, no dude en comunicarse. Saludos, Equipo de relaciones con el cliente guestrelations@claremonttoyota.com 909-625-1500

November 23, 2023

The service center tried to scam us. They tried to not honor and up charge More

by tabular.psalter.0q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 24, 2023 -

Claremont Toyota responded

It's discouraging to see that this coupon was not honored and you left dissatisfied. At your convenience, please contact us, as we'd like to learn more about what transpired. We hope to hear from you and we look forward to getting this resolved. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 22, 2023

Excelente servicio al cliente! !!! El vendedor muy amable, nos brindó diferentes opciones. Lo recomiendo al 100% More

by ELBAURIOSTEGUI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Fairman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2023 -

Claremont Toyota responded

Es fantástico saber que disfrutó su visita! Estamos ansiosos por volver a trabajar juntos pronto! Saludos, Equipo de Atención al Cliente guestrelations@claremonttoyota.com 909-625-1500

November 17, 2023

I was told by Henry that our warranty we purchased was 75000 plus our miles already included on the vehicle whic was approximately 17k. I received our warranty paperwork and it’s only up to 76k. I tried t More

by CHRISWILLISON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Figueroa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Saad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garret Woolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Claremont Toyota responded

Chris, Transparency is very important to us here, which is why this is discouraging to read. When you have an opportunity, we'd like to learn more about this and what you were told. Please contact us at your convenience. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 15, 2023

Friendly staff. Very accommodating. We didn't want games or being pressured, and they were ok with it. The whole process was swift and painless. More

by RBTOPHOMES2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Munoz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

Claremont Toyota responded

Thank you for sharing your positive experience with our friendly and accommodating staff. We're glad we could provide a swift and painless process without any pressure. If you have any more feedback or questions, feel free to let us know. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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