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Claremont Toyota

Claremont, CA

4.4
4,779 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,780 reviews

May 24, 2023

Follow up calls were nice to have as a Doctors office would call to remind you of appointment.. The wait was about 2 hours in the lobby were they have coffee and comfortable chairs.. More

by ROTORHEAD47
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Yes
Employees Worked With
Rick Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Claremont Toyota responded

Thank you, rotorhead47! We strive to deliver quality service our customers will return for, and we're so pleased to hear you enjoyed your visit. We look forward to working with you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 24, 2023

Excellent service, no problem checking in and the advisor was great in explaining the outcome of our service More

by ORNELAS954
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Yes
Employees Worked With
Service advisor
May 26, 2023 -

Claremont Toyota responded

We're so glad your visit went seamlessly, Ornela! Thank you for your stars! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 23, 2023

The service is very enthusiastic, and the manager JohnZhao is very nice and professional and thoughtful. More

by ZYK196027
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Yes
Employees Worked With
Henry Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Arturo Hermosillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yong Zhao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Romero, Daniel Vera
May 26, 2023 -

Claremont Toyota responded

Thank you for choosing Claremont Toyota! We look forward to providing you with stellar service again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 23, 2023

Super good at spamming to get a review over a 100 usd maintenance for just a brakes check up that I can do with just an eye sight More

by ANTHONYSOUMI
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Recommend Dealer
Yes
Employees Worked With
Armando Medina
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Claremont Toyota responded

Anthony, We're disappointed you're dissatisfied with the cost of our services. Should you like to discuss our pricing or any other issues, please feel free to contact us. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 23, 2023

Had to go directly to Toyota America to get a warranty repair approval that Claremont Toyota service initially denied. Everyone nice, but. More

by LANCELITTLE1
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Yes
Employees Worked With
kevin
May 24, 2023 -

Claremont Toyota responded

Lance, We appreciate both your business and your feedback. We're glad that Toyota USA was able to approve this warranty repair for you and we hope your vehicle's running like new again. We hope that in the future we can provide you with the 5-star service that you deserve and should you have any questions about anything, please don't hesitate to reach out. We're always here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 22, 2023

Very friendly and kept informed about my vehicle. Was very pleased with the staff and the waiting. More

by LINDAVERY63
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Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
May 23, 2023 -

Claremont Toyota responded

Thank you, Linda! It's great o hear our team took excellent care of you vehicle! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 20, 2023

The staff was very helpful and very friendly. We like our visit to this dealer. More

by CECILIA RAMIREZ
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Wendy, Brandon Martinez
May 23, 2023 -

Claremont Toyota responded

Cecilia, it's wonderful to hear you enjoyed your visit! Until next time! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 20, 2023

It took a while to get my service done (it took about two hours in total) however, everyone was super courteous and helpful. Overall excellent customer service. More

by BDPOWELL82
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Recommend Dealer
Yes
Employees Worked With
Ozzy
May 23, 2023 -

Claremont Toyota responded

Thank you for your stars, BDPOWELL82! We apologize for the long wait, but we're so glad our team made that wait worthwhile. We hope your vehicle is running like new! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 19, 2023

My husband and I visited Claremont Toyota to get a ceramic coating for our Toyota Tundra. The service was great, we got a rental car for the day, but the staff lacked friendliness. If we decided to ge More

by JANETH.INGLE
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Recommend Dealer
Yes
Employees Worked With
Unknown
May 19, 2023 -

Claremont Toyota responded

Janeth, We appreciate you stopping by and we're disappointed to see our team was not friendly. We never like to hear this and we do appreciate you bringing this to our attention. We'll be sure to speak with our team about this and emphasize the importance of providing quality customer service to each and every guest that walks through our doors. Should you like to discuss your experience any further, please feel free to contact us. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 19, 2023

Fast service response. Everyone was ready to help. My car was ready before scheduled time. More

by OZAMORA47
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Burt
May 23, 2023 -

Claremont Toyota responded

We're so proud of our team for getting you back on the road in no time! Take care. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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