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Claremont Toyota

Claremont, CA

Overview
Employees
Reviews
Vehicles
4.5
4,759 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,759 reviews

December 31, 2024

Took very long (3 hours quoted 2 once arrived) for basic 15,000 service that I had an appointment for. Service tech overfilled my tires 7 psi over door sticker recommendation. Very disappointed. Waiting are More

by DF
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
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Jan 02, 2025 -

Claremont Toyota responded

This is extremely discouraging to read. We take pride in providing both prompt and accurate service and we're disappointed that didn't happen. We're also disappointed to see you were unhappy with our waiting area and amenities. Your feedback is extremely important to us and allows us to better serve our guests, which is why we'd like the opportunity to speak with you about this further. Please contact us when you have a moment. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 31, 2024

The experience was great! We've been buying all our vehicles at Claremont Toyota for a reason. They always take good care of us and make us feel welcomed! More

by DIAZ121212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Alsalamony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Claremont Toyota responded

We're thrilled to hear you had a great experience at Claremont Toyota. Our team is dedicated to providing excellent service and making every visit special. Your loyalty means the world to us! Looking forward to seeing you again soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 31, 2024

Buen servicio me voy satisfecho con lo que elegí, fue un proceso rápido y eficiente More

by Carlos Nájera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacinto Campante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Alsalamony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Alkhafaji
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Claremont Toyota responded

Carlos, gracias por tus fantásticos comentarios! Estamos encantados de saber que tuvo una experiencia rápida y eficiente. Su satisfacción es nuestra prioridad y esperamos volver a servirle pronto! Saludos, Equipo de Relaciones con el Cliente guestrelations@claremonttoyota.com 909-625-1500

December 30, 2024

I had the best experience, thank you, nasir. .. Mohammed... and Davy. They went about and beyond. More

by JENNYBEAN2356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Alsalamony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davy Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nisar Sael
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Claremont Toyota responded

Thanks, Jenny! We're thrilled to hear you had such a great experience with Nasir, Mohammed, and Davy. Our team always strives to go above and beyond for our customers. We appreciate your feedback and look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 28, 2024

Everything went good up till leaving the car at the service center. I was waiting for the call/message (in the waiting room) from the service center that my car is done, but did not happen till I went More

by IAHMAD2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Reeder
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2024 -

Claremont Toyota responded

Your time is valuable and it must not be wasted like this. We should have done a much better job of communicating to you that your vehicle was ready. This is something we will be addressing with our team and making sure doesn't happen again in the future. We appreciate you bringing this to our attention and we look forward to providing you with the 5-star service you deserve at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 27, 2024

This was my first visit for service (new car) and they took my car back right away and handled my rideshare for me. Great service. More

by MICCI.RHODES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Dec 30, 2024 -

Claremont Toyota responded

Thanks, Micci! We're thrilled to hear you had a great experience with your new car. Our team is dedicated to providing efficient service and making your visit as smooth as possible. We look forward to seeing you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 27, 2024

Claremont Toyota is the place to go! Nothing can go wrong with their great and professional service. Thank you, Arturo Hermosillo and Luis Medina! More

by LUISPROFIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Arturo Hermosillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Claremont Toyota responded

We're thrilled to hear you had such a positive experience with Arturo and Luis. Your satisfaction is our priority, and we appreciate your kind words about our service. Looking forward to seeing you again at Claremont Toyota! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 27, 2024

Claremont Toyota has the best service and the staff is great and Oscar Armas is great More

by DIGITALERIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Armas
Report | Print
Dec 30, 2024 -

Claremont Toyota responded

We're thrilled to hear you had a fantastic experience with our team, especially with Oscar. We pride ourselves on providing excellent service and appreciate your positive feedback. Looking forward to seeing you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 27, 2024

My sales appointment with Manny was at 10 am. I Arrived at 9,:30. No Manny. they said he would arrive at 11 am …. He never did show up for work Worked with a salesman and the. blue More

by JHANEKE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny in Sales
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Dec 27, 2024 -

Claremont Toyota responded

Your time is valuable and it was never our intention to waste it. We hope that you still like the Gray RAV4 Prime and we will be sure to address this appropriately with our team and make sure we're better communicating with our guests. We appreciate both your business and your feedback and should you ever need anything in the future, please don't hesitate to let us know. We're here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 26, 2024

I made an appointment for a specific time once I got there prior to my appointment waited additional 30 minutes for them to take the vehicle. Which i understand it was busy time, I just would like a bet More

by LEOVILLAGRANA04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2024 -

Claremont Toyota responded

While happy to see you received quality customer service, we're disappointed services took a bit longer than expected. We appreciate you taking the time to share this and we look forward to completing services in a more timely manner at your next visit. See you then. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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