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Claremont Toyota

Claremont, CA

4.5
4,768 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,768 reviews

February 23, 2022

When I got my car the service was bad and now it is in the service department. New car and already has Issues. Bad Does not describe how bad you are More

by JOSEDINGLER
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure name
February 23, 2022

Great customer service , comfortable environment. Make you feel at home with attention you deserve while on site More

by perezmiguel16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Lopez, Felix Talavera
Feb 23, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

February 23, 2022

Horrible costumer service, I've honestly told all my friends looking for a Toyota to AVOID these dealership. I went in to cancel my car reservation and they had me waiting 2 hours and a half to tell me More

by MARTIJACHRIS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marco Sarofeem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garret 4 starts
Feb 24, 2022 -

Claremont Toyota responded

I'm so sorry for the inconvenience. Thank you for helping us to resolve this concern with you immediately. Anything you need in the future, just let me know. Thank You. Zupe Customer Relations Manager

February 23, 2022

Luis M. My sales person was amazing. Took the time to answer my question and showed me cars to choose from. I recommend this dealer Claremont Toyota.. More

by BRENDA81ESPINOZA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Martinez
Feb 23, 2022 -

Claremont Toyota responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience. Feel free to reach out to us if you need anything. Have a wonderful day.

February 23, 2022

This dealer is soo amazing! !! I will never go to another Toyota!! It’s such a friendly environment here and all about helping people! The sales manager is super kind and was so More

by REBECCA.LIMON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Acevedo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Rosa
Feb 23, 2022 -

Claremont Toyota responded

Hi, we're happy to hear you had such a positive experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!

February 23, 2022

In for a oil change which was finished as it is supposed to be. However they did not find out the driver side low beam was out. I guess the usual 10 points safety check no longer is no longer performed. More

by RTLAMBUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2022

Purchased a new car on 2/19. I realize they were very busy but when I got home and reviewed the paperwork we were given with the car I found a checklist that is supposed to be u More

by FDFIDEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Barreto
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2022

We had a great experience at this dealership. Our sales consultant was very friendly and helpful. Even though with no cars on the ground, he printed out all the details for us. More

by UCGRACIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fairman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hany Gaied
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Crenshaw
Feb 23, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

February 22, 2022

Friendly, consistent and professional service. I had my car back at the promised time. Check in process has been streamlined and is much quicker. More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

February 22, 2022

I never mind waiting there at the service lobby for my truck. It is always clean and they always have refreshments for us if we need anything. The staff are always super helpful and nice. Only one thin More

by GARCIA9902
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

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