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Claremont Toyota

Claremont, CA

Overview
Employees
Reviews
Vehicles
4.5
4,759 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,759 reviews

May 19, 2024

My tires were rotated on 04/26/24 and was not informed that there was a nail on the side wall of the tire that was placed in the right front passenger side. The tire went flat and was taken to a tire sho More

by ACOSFIVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
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May 20, 2024 -

Claremont Toyota responded

Thank you for bringing this to our attention. We'd like the opportunity to speak with you about this much further. Please contact us at your earliest convenience. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 18, 2024

I was very pleased with service lady she went a live and beyond to help me with everything Great service More

by SHRIZVI77
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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May 20, 2024 -

Claremont Toyota responded

Hi Shrizvi, thank you for taking the time to leave such a positive review! We're thrilled to hear that our service exceeded your expectations. Our team always strives to go above and beyond for our customers. We look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 18, 2024

Best dealership in this area excellent service Best appraiser Good behavior Good financial deals Best More

by ZAHID22MALIK
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Juan Chavez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Arturo Hermosillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Alsalamony
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Claremont Toyota responded

Hi Zahid, thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear that you had such a positive experience at our dealership. We look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 17, 2024

Sales, finance and service departments were all extremely pleasant to work with. They were efficient, conscientious and cared about our concerns. TY More

by RITROJET
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Henry Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Imber Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Claremont Toyota responded

Hi RITROJET, thank you for your kind words! We are thrilled to hear that you had a positive experience with our sales, finance, and service departments. Customer satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 17, 2024

Customer service awesome , resolution to my problem was poor. Took in my vehicle with an obvious issue that was pointed out the technician couldn’t figure it out. Something that should be within warranty More

by HARVYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Claremont Toyota responded

Harvya, While pleased to see you received quality customer service, we're disappointed we were unable to duplicate this vehicle issue. At your convenience, we'd like to learn more about this and schedule a ride along with a technician, so we can try to diagnose this concern. We look forward to speaking with you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 17, 2024

Over priced , quality of work below sub par, customer service below sub par. Will not return. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oswaldo
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May 17, 2024 -

Claremont Toyota responded

JD, It's very discouraging to read this and see that you are dissatisfied. Your feedback is extremely valuable to us and we'd like to learn more about where we've fallen short here. Please contact us when you have an opportunity to speak. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 17, 2024

I had a big issue with service service management resolved it and made my experience a little better More

by DREFFERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Claremont Toyota responded

We're glad that we were able to resolve this issue. Should you have any other questions or concerns in the future, please don't hesitate to let us know. We're here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 17, 2024

Slow and expensive, friendly staff and nice lounge. The work seems good but not worth what they charge for labor. More

by GENTRY282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Claremont Toyota responded

While pleased to see you receive quality service, we're disappointed you're dissatisfied with the cost and speed of this service. Your satisfaction is our top priority here, so please don't hesitate to reach out should you like to discuss any of these concerns further. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 17, 2024

Great and wonderful service has been delivered to me. As always looking forward to the next maintenance. More

by KCLANY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Zalibra
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May 21, 2024 -

Claremont Toyota responded

Hi KCLANY, thank you for your kind words! We are thrilled to hear that you had a great experience with our service. Looking forward to assisting you with your next maintenance. Let us know if there is anything else we can help with. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 17, 2024

thank you very much for the service you gave me and the kindness. thanks thanks. More

by RAMONSOLO54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Claremont Toyota responded

Hi RAMONSOLO54, we're delighted to hear that you had a positive experience with our service. We appreciate your kind words and are grateful for your feedback. If you need any assistance in the future, please don't hesitate to reach out. Thank you for choosing us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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