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Claremont Toyota

Claremont, CA

4.5
4,783 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,783 reviews

April 10, 2024

Sales department is the worst I've ever experienced. However, Mike Marquez has gone above and beyond to make things right for me. If it weren't for him, I would have attained a lawyer to reverse the sa More

by HELLENA3113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Cruz and Orlando Famirez were the worst experience I have ever had buying a car.
Apr 11, 2024 -

Claremont Toyota responded

Hellena, While pleased to see Mike has gone above and beyond to make things right, we're discouraged to see you've not been satisfied with your experience purchasing a vehicle here. We look forward to continuing to provide you with the quality service you deserve here at our service department and should you like to discuss your car-buying experience in any further detail, please don't hesitate to reach out. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Apr 11, 2024 -

HELLENA3113 responded

I would love to discuss my experience in more detail. Please contact me.

April 10, 2024

Please don’t ask me to write something about this because I don’t have any ideas about what I want to say to you More

by MARYMILLE
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Phil Tarin excellent performance
Apr 11, 2024 -

Claremont Toyota responded

Hi Marymille, thank you for taking the time to leave us a 5-star review! We appreciate your feedback and are thrilled to hear that you had a positive experience with us. If you ever have any ideas or feedback in the future, feel free to reach out. We're here to help! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 10, 2024

Thank you a good business everyone very loves blessings I hope to continue shopping with you... More

by AGUSTINLOPEZ708
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Claremont Toyota responded

Hello Agustin, thank you for your kind words and 5-star rating! We are thrilled to hear that you had a great experience with us. We look forward to serving you again in the future. If you have any questions or need assistance, feel free to reach out. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 10, 2024

I was disappointed that it took so long to verify the funds in my bank for the check I wrote when paying in full the sale. More

by JIMCLIZBE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacinto Campante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Claremont Toyota responded

Thank you for both your patience and your feedback. We appreciate the opportunity to earn your business and will do our best in the future to verify funds in a more timely manner. We hope that you're enjoying your new Toyota thus far and should you ever have any questions about anything, please don't hesitate to ask. We're here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 10, 2024

The best service The best dealer. The employees are very nice Everything is good Excellent service 👏 More

by TERESAVRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Zalibra
Apr 11, 2024 -

Claremont Toyota responded

Thank you so much for the glowing review, Teresa! We are thrilled to hear that you had such a positive experience with our team. Providing excellent service is always our top priority, and we're glad we could meet your expectations. We appreciate your feedback and look forward to serving you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 10, 2024

Very pleased with this trip to get my 4Runner serviced. It wasn't a long wait as other times. Got me in and out in less than 3hrs More

by SANTACRUZ.16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Armas
Apr 11, 2024 -

Claremont Toyota responded

Hi SANTACRUZ.16, we're thrilled to hear that you had a positive experience getting your 4Runner serviced! Keeping our customers happy and satisfied is our top priority. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 10, 2024

Excellent service and friendly personnel. Rather than wait, I make use of their Uber/Lyft service. More

by KELVINB11
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osvaldo Godoy-- Five Stars!!-Service Dept.
Apr 11, 2024 -

Claremont Toyota responded

Hi Kelvin, thank you so much for your kind words and for taking the time to leave us a review! We are thrilled to hear that you had a great experience with our service and found our team to be friendly. We look forward to delivering another stellar visit in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 10, 2024

A friendly and accommodating staff. I don't actually have a specific advisor but all of them that I encounter are friendly and helpful, the last advisor that I had was Mr. Oscar. Keep More

by JENSEN4K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Omar Armas
Apr 11, 2024 -

Claremont Toyota responded

Hi JENSEN4K, thank you for sharing your positive experience with our staff, especially with Oscar. We're thrilled to hear that you found our team friendly and helpful. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 09, 2024

It has my business and they are quick with service center and over all in general such great customer service. Highly recommend More

by KOBEDELGADO123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Apr 10, 2024 -

Claremont Toyota responded

Hi Kobe, thank you so much for the glowing review! We're thrilled to hear that you had a positive experience with our team. We truly appreciate your recommendation and look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 09, 2024

Great place to bring your vehicle for service. They will accommodate even if you don’t have an appointment. More

by SKYLINEVQ35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Alsalamony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Claremont Toyota responded

Hi SKYLINEVQ35, thank you for the 5-star review! We're thrilled to hear that you had a positive experience bringing your vehicle in for service. Our team always aims to provide top-notch service, even without an appointment. We appreciate your feedback and hope to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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