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Claremont Toyota - Service Center

Claremont, CA

4.4
2,498 Reviews
Call Service Center (909) 542-1828

2,498 Reviews of Claremont Toyota - Service Center

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May 06, 2024

I have bought two cars here and only take them to be service at Clarmont Toyota More

by YVLADYBUGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Z is great
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May 07, 2024 -

Claremont Toyota responded

Thank you for being a loyal customer, Yvonne! We're thrilled you've had great experiences purchasing cars and servicing them here at Claremont Toyota. We appreciate your support and look forward to continuing to provide you with top-notch service in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
May 06, 2024

The service advisor was very kind and professional. The wait time was very long which was fine with me since wifi was provided and I could work from the dealership. However, I think others would mind More

by VERONICA95R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Armas
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May 07, 2024 -

Claremont Toyota responded

Veronica, thank you for your feedback and for recognizing our service advisor's kindness and professionalism. We appreciate your understanding regarding the wait time and are glad you were able to make use of our wifi. We will take your comments into consideration to improve our service Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
May 06, 2024

Always take my car for routine maintenance at this dealership. I realized lately that the car rear seat carpet was missing, the only place we left the was this dealership. More

by AMEEN_ALI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Claremont Toyota responded

Ameen, We appreciate you choosing us here for your vehicle needs and we appreciate the heads up regarding the rear carpet. At your convenience, we'd like to speak with you about this further and see if it was accidentally removed from your vehicle during your last visit. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
May 04, 2024

This experience was away better that the first one and very pleasant the team was very courteous More

by CHEFMEDINA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Wright
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Ortiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Alsalamony
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Claremont Toyota responded

Hi CHEFMEDINA2, thank you for sharing your positive feedback with us! We're pleased to hear that you had a much better experience this time around and that our team was able to provide you with courteous service. We look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
May 04, 2024

Sale people are vultures…. .Paying to much on my vehicle….Since the Covic times…..Lost $10,000…… More

by JAMES.MALEAHFRANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edwin Alvarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Claremont Toyota responded

James, We're disappointed you're unhappy with the amount you're paying for your vehicle. We value your feedback and your satisfaction, which is why we are here should you like to discuss this any further. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
May 03, 2024

It is always a pleasure to have my vehicle serviced here. The service advisers are friendly and professional and offer a complimentary rideshare service (within a reasonable distance) back to your home and r More

by David G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Tarin
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May 06, 2024 -

Claremont Toyota responded

David, thank you for sharing your positive experience at Claremont Toyota! We are delighted to hear that our service advisers provided friendly and professional assistance. Your feedback is greatly appreciated and we look forward to serving you again. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
May 03, 2024

Everybody is friendly and very helpful, but the wait time is far to long. In my opinion that's were there needs to be improvement. More

by ALBERTBANALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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May 03, 2024 -

Claremont Toyota responded

Albert, Your business, your patience, and your feedback are all greatly appreciated. We understand your time is valuable and it's important that we are getting you in and out of here in a timely manner. We'll be sure to take this into account and we will be looking at our processes to ensure we're providing services as promptly as we can. We hope that your Toyota is treating you well and we look forward to providing you with the 5-star service you deserve at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
May 03, 2024

Thank you for take care of my car. The service man is friendly. Excellent service. More

by SUONG0603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Claremont Toyota responded

Hi SUONG0603, thank you for sharing your feedback with us! We strive to provide excellent service to all of our customers and we appreciate your kind words. Thank you for choosing us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
May 02, 2024

I bought a car from here but it has several issues and the dealer didn’t tell me when I purchased it More

by KEEPYOUNGOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hany Gaied
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Claremont Toyota responded

We're disappointed the vehicle you purchased is having some issues. At your convenience, we'd like to learn more about these issues and see what we can do to help get them resolved. Please contact us when you have a moment to speak. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
May 02, 2024

Service was fas an very professional! My advisor was very sweet! Thanks Claremont Toyota for your service More

by RAULMELPATRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Claremont Toyota responded

Hi RAULMELPATRON, thank you so much for your kind words! We're thrilled to hear that you had a positive experience at Claremont Toyota. Our team works hard to provide fast and professional service, and we're glad that it shows. We appreciate your feedback and hope to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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