Claremont Toyota - Service Center

Very nice people very claim environment. Do what they can't to help you out? Do what they can't to help you out? More

This is a very nice dealership. Everyone is always very friendly and helpful. I love that they always have deals to help me save moolah! Everyone is always very friendly and helpful. I love that they always have deals to help me save moolah! More

Phil Tarin was receptive, attentive, and took the extra step of retrieving something from the vehicle after it was taken away. step of retrieving something from the vehicle after it was taken away. More

Luis did an outstanding job of keeping me updated. He also was able to ensure that everything went smoothly and efficiently. He also was able to ensure that everything went smoothly and efficiently. More

Conveniently located close to my home and all staff very kind and efficient and nice kind and efficient and nice More

Consummating the deal for a 2024 Prius Prime went fairly smoothly. And I believe I got a pretty good deal as well! Everybody involved was courteous and helpful and answered all my questions. Even when I had smoothly. And I believe I got a pretty good deal as well! Everybody involved was courteous and helpful and answered all my questions. Even when I had to come back to tie up a few loose ends the folks at Claremont Toyota immediately greeted me and diercted me to right people to meet my needs! Definitely a five rating for me! More

I'm a long time customer, I've bought more than 5 cars there. In Claremont. last service was very disappointing, very cold and impersonal, I became a number once I drove in. Rushing me out of way to get t there. In Claremont. last service was very disappointing, very cold and impersonal, I became a number once I drove in. Rushing me out of way to get to another customer, New management sucks, so to just save a couple of pennies, your push along your customers. Like cows, We no longer can talk to anyone with concerns or questions. I didn't even sit down to talk to rep, that was my favorite part. Now no one talks nor helps in anyway. Not to mention the cashier area, very cold small office that just collects money. New manager needs to soften up service and make a pleasure, not a mass production of money. All employees are rushing like if they don't, they'll get in trouble. Horrible experience. Employee's don't look happy and it spills over to customers, I didn't get a sticker tag on my window, a reminder of my next service date. I miss all the friendly smiles from the employees, They looked stressed and very unfriendly, this applies to all the people I came across, One of the service managers, said to me that they would call me when car was done, and If I didn't get a call, just come before they close,,, What, What kind of service is that???? Again,, very unhappy with my experience. I'll be going to another Toyota that takes into consideration of their employees well-being, not to mention long time customers. More

I have taken both by personal and company fleet vehicle here for service. The service itself is fine. My concern is with the poor communication. No matter which 'Service Advisor' I see, I do not receive ti here for service. The service itself is fine. My concern is with the poor communication. No matter which 'Service Advisor' I see, I do not receive timely updated calls/texts on status of vehicle. This occurs even after I specifically ask that I be notified. When I call to check status the Service Advisor will most often say they were just about to call me. This is too coincidental that it continuously occurs. I cannot recall the specific Service Advisor because it is a different person each time. :( More

This time around was a really good experience I was ubered home and back to the dealership everything was taken care of ubered home and back to the dealership everything was taken care of More

Everything is clear. Thanks for service. I waited at Claremont toyota and it was great Thanks for service. I waited at Claremont toyota and it was great More