
Clark-Knapp Honda
Pharr, TX
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The young lady that moved my car through the entire process was exceptional!! You must be very proud of her. My 1st visit to your dealership was as wonderful as my Passport. process was exceptional!! You must be very proud of her. My 1st visit to your dealership was as wonderful as my Passport. More
Emmanuel was fast & communicated everything being done. He was very courteous and very efficient. Great job, Emmanuel! He was very courteous and very efficient. Great job, Emmanuel! More
Very good service courtesy is perfect waiting time is aprópiate my car all ways gets an outside wash , thank you aprópiate my car all ways gets an outside wash , thank you More
Very pleasant buying experience. I was very impressed with Jesus in not only knowing his product, but also in taking the time to explain each and every feature of the vehicle both in I was very impressed with Jesus in not only knowing his product, but also in taking the time to explain each and every feature of the vehicle both inside and out. Both the General Manager (Andy) and the Customer Relations Manager (Fernando) took time to introduce themselves and offer their services. All staff, including the Finance Manager (Luis) were very pleasant and welcoming. Great teamwork at Clark Knapp Honda! More
Manny helped me with my car! Getting an oil change and my recall issue that same day Getting an oil change and my recall issue that same day More
Easy and fast process , Adrian was great! I am very happy with my purchase Thank you! I am very happy with my purchase Thank you! More
Tony Rico was great about making us feel welcome at the dealership. He was very professional. He showed us a few vehicles so we could choose the right one. He was very patient with us. I love the Hond dealership. He was very professional. He showed us a few vehicles so we could choose the right one. He was very patient with us. I love the Honda Accord I purchased. Thank You Tony and Happy New Year More
Don't know the names of anyone. The oil change was done. The receptionist at the service department was not helpful, ignored our complaints. We were told we didn't need an appointm The oil change was done. The receptionist at the service department was not helpful, ignored our complaints. We were told we didn't need an appointment, just come in. We were told about being able to get a ride to breakfast and they would pick us up afterwards. Went to breakfast ok. Afterwards no pick up even after several calls! Finally called a cab to get back to the dealership, several hours after breakfast. The car wasn't done until afternoon. We will never go back to this dealership! They don't care about the customer at all! We were stranded in the heat for 4 hours, we are in our mid 70's. Very bad experience, and cost us an extra $25.00 for a cab. More
Extremely helpful! ! Helped a great deal in helping us trade in our previous vehicle and getting a good price ! Helped a great deal in helping us trade in our previous vehicle and getting a good price More