Classic Chevrolet Sugar Land

Service and sales have dramatically fallen off the level of excellence it had when I purchased vehicle of excellence it had when I purchased vehicle More

Very good experience as usual. Sanchez is always helpful and keeps me updated on my vehicle. Sanchez is always helpful and keeps me updated on my vehicle. More

Great service - always helpful Not so great sales Technology spotty - not always coordinated between APP sales Technology spotty - not always coordinated between APP More

I live our service rep (Irma). She treats us like family every time we come in. She treats us like family every time we come in. More

The service department at Classic Elite is considerate and professional every time I come in Great job! and professional every time I come in Great job! More

Our sales person Doug was VERY GOOD, 5 stars. But the preparation provided by sales management was poor. To be clear, from the dealer website 18 hours before, we gave our name and phone number, But the preparation provided by sales management was poor. To be clear, from the dealer website 18 hours before, we gave our name and phone number, and specified EXACTLY the two cars we wanted to see. And you called us IMMEDIATELY to confirm the cars and appointment. But when we arrived NOBODY had any idea what car we wanted to see, and had No Preparation to show us those cars,. This shows you don't care about your customers or wasting their time. Not only did nobody know or prepare to show us the cars we wanted to see, NOBODY knew where to find the keys or the cars! It was really a ridiculous xxxx-show. That was really disappointing. They had no idea where the cars were or where the keys were. Doug was great and on the whole they dealt in good faith on the price. More

My sales person Fady is awesome. He showed me the truck, answer all of our questions, mine and wife’s question. The only thing is that I was disappointedly due to I didn’t have any c He showed me the truck, answer all of our questions, mine and wife’s question. The only thing is that I was disappointedly due to I didn’t have any credit score. I thought my credit was great like all way, but I was told that my credit score didn’t exist, probably due to my last purchase was on 2015 and finishing paying on 2020. Even that I had bought several vehicles and a home already paid for. More

My truck had 2 recalls and only one was done - now I have to schedule another day without my truck. As a teacher this is very frustrating. to schedule another day without my truck. As a teacher this is very frustrating. More

It seemed very rushed, I’m not even certain if my tires were rotated or not. Floor mat was dirty, not like when I arrived. My car wasn’t even washed or not even a spray to make it look somewhat clean. For were rotated or not. Floor mat was dirty, not like when I arrived. My car wasn’t even washed or not even a spray to make it look somewhat clean. For the amount of money I paid and places I pass to go there I wasn’t a very satisfied customer. As far as the washing I never have asked for it but it’s always done. I’m Assuming because I had a late appointment on a Friday, service was done to get me out quick. So not a happy customer. More

I am very satisfied of their service teams treat me like a valued customer classic elite Chevrolet Sugarland is my go to dealer to purchase and service? I recommend all my friends and family. a valued customer classic elite Chevrolet Sugarland is my go to dealer to purchase and service? I recommend all my friends and family. More