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Coad Toyota Paducah
Paducah, KY
200 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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200 Reviews of Coad Toyota Paducah
August 07, 2017
Found the "right" car After being unhappy with a recent XLE Highlander new car purchase from another dealership, I happened upon Mike Smith Toyota. I asked for a Sales Rep After being unhappy with a recent XLE Highlander new car purchase from another dealership, I happened upon Mike Smith Toyota. I asked for a Sales Representative, David Lucas, that sold me a previous Highlander Hybrid in 2009. To my surprise David greeted me immediately and remembered me from 2009. He realized that I was not fully happy with my XLE and suggested that I consider a XLE Highlander Hybrid. We quickly came to financial terms. I picked up my new Highlander Hybrid last Friday and am extremely happy with my new purchase. David Lucas made a sensitive situation a great opportunity for both of us. I look forward to future dealings with David and Mike Smith Toyota. It is nice to see that there exists a"human" side to a corporation as large as Toyota. Thank You! More
by DrC
Employees Worked With
David Lucas
February 14, 2017
Nick Curtis My husband and I appreciate Nick Curtis as a professional and a 5 Star salesman. He has sold us four cars and when we are ready for our next, we'll be My husband and I appreciate Nick Curtis as a professional and a 5 Star salesman. He has sold us four cars and when we are ready for our next, we'll be looking for Nick! More
by Toyota fan
Employees Worked With
Nick Curtis
February 14, 2017
Sales experience with Nick Curtis I have traded several times with Nick Curtis and every time he has been exceptional. Would highly recommend him. Great person. You are blessed to have I have traded several times with Nick Curtis and every time he has been exceptional. Would highly recommend him. Great person. You are blessed to have such a great salesman. More
by John
Employees Worked With
nick curtis
February 10, 2017
Excellent customer service! We recently purchased a vehicle from Mike Smith Toyota. It was our first experience with this car lot, but definitely won't be our last! Ashley went a We recently purchased a vehicle from Mike Smith Toyota. It was our first experience with this car lot, but definitely won't be our last! Ashley went above and beyond to make sure we left with exactly what we had our hearts set on while making sure we had a payment that fit our budget. I highly recommend purchasing your next vehicle at Mike Smith Toyota from Ashley Morris! More
by Hayley DeBoe
Employees Worked With
Ashley Morris
July 05, 2016
2016 Rav 4 Ashley was very helpful and did not put pressure on us into buying something. She was very enjoyable to talk to. By far best sales person I have ever Ashley was very helpful and did not put pressure on us into buying something. She was very enjoyable to talk to. By far best sales person I have ever dealt with. More
by valerie roberts
Employees Worked With
Ashley
August 18, 2014
Avalon Toyota Scott was excellent. He was very friendly,down to earth,and just real with us. Best sale man I have ever dealt with. Strongly recommend and have alrea Scott was excellent. He was very friendly,down to earth,and just real with us. Best sale man I have ever dealt with. Strongly recommend and have already recommend him for future customers. ;) More
by stacycarron
Employees Worked With
Scott
December 05, 2012
Great service great quality came in looking for a new car my first on my own listened to my wants and Dave found the perfect car for me based upon that. Robert took care of all the financing got me best deal my first on my own listened to my wants and Dave found the perfect car for me based upon that. Robert took care of all the financing got me best deal and explained everything thoroughly. Couldn't ask for a better experience buying a vehicle. Thanks guys I will buy from Mike Smith again. More
by Timhack91
Employees Worked With
Dave Lucas Robert Joseph
November 23, 2012
I went to Mike Smith Toyota to look for a new SUV. David Lucas was the person that worked with me. He did an excellent job of answering my questions, finding exactly what I wanted, helping me work through Lucas was the person that worked with me. He did an excellent job of answering my questions, finding exactly what I wanted, helping me work through the setup of the Bluetooth option/navigation system, and keeping me updated on the delivery of the vehicle. I would absolutely recommend this dealer when purchasing or leasing a car. Five stars. More
by Beau Dodson
Employees Worked With
David Lucas
June 28, 2012
Not happy with the service department. I took my Not happy with the service department. I took my previous car there for years. Now, I won’t ever return. My car managed to get an oil “leak” after Not happy with the service department. I took my previous car there for years. Now, I won’t ever return. My car managed to get an oil “leak” after an oil change. They were very prompt in servicing it again as soon as I brought it in. They blamed it on a faulty oil filter and sent me on my way with a “new” filter and washer/ring. I still had the nice burned oil smell, so I took it to another dealer. They used a cheap filter and REUSED the washer. More
by anywherebutthere
Employees Worked With
Service
March 17, 2012
Very good customer service. They really met all of our needs. I would continue to make Mike smith my first choice in all our automotive needs. needs. I would continue to make Mike smith my first choice in all our automotive needs. More
by Rgeorge2
Employees Worked With
Dave Lucas and Caryn Steele
