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Coastal Kia
Wilmington, NC
5,872 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,872 reviews
May 14, 2026
Very helpful and patient. Made sure I was well taken care of throughout the whole process. Made sure I was well taken care of throughout the whole process. More
by dylanlane00
Verified Customer
May 14, 2026
Friendly, courteous staff. I had been skeptical of former places, but I trust the people here to treat me fairly. No unnecessary fees or additional repairs I had been skeptical of former places, but I trust the people here to treat me fairly. No unnecessary fees or additional repairs More
by CINDYLEE51
May 13, 2026
The service at Coastal Kia was very good and the staff was courteous. The wait time very reasonable. Great snacks. was courteous. The wait time very reasonable. Great snacks. More
by ARTHERINEBOWEN
May 10, 2026
Jayce was absolutely amazing and a huge help in selecting my kia sportage. He was knowledgable in the features of the car and the process of leasing. GQ and Isaiah were also a big help in my leasing process. my kia sportage. He was knowledgable in the features of the car and the process of leasing. GQ and Isaiah were also a big help in my leasing process. Everything was super easy and went really quick! More
by ally goff
May 08, 2026
Service department is very prompt, getting me my car when promised even when I needed it on a shorter time frame due to other needs. promised even when I needed it on a shorter time frame due to other needs. More
by Gar
May 08, 2026
It was a pleasure working Aiden, Cody and the team at Coastal Kia. They were attentive, professional and easy to work with. Coastal Kia. They were attentive, professional and easy to work with. More
by MICHELE22
May 06, 2026
This was the best car shopping experience I have ever had. From the time I pulled up into the parking lot and was greeted by associates until I drove off with my brand new Telluride. Everyone was so nice had. From the time I pulled up into the parking lot and was greeted by associates until I drove off with my brand new Telluride. Everyone was so nice. This car shopping experience truly was the best. Steve was absolutely great. He was very helpful very informative, courteous and nice. I would recommend everyone to shop there. The hospitality was great. More
by wanda.lewis2010
May 06, 2026
Everyone is very friendly and helpful with their knowledge and is there for you and your needs knowledge and is there for you and your needs More
by christybcloutier17
Employees Worked With
May 05, 2026
The whole process from making the appointment to taking your vehicle home is perfect. Then there is the follow up call you get from one of the service guys. In my case it was Bob, who was perfect wanting t your vehicle home is perfect. Then there is the follow up call you get from one of the service guys. In my case it was Bob, who was perfect wanting to know if all is well and thank you for choosing Coastal KIA. So, thank you Bob…Pat Cummings More
by pjcummings1
May 05, 2026
I found the buying process to be transparent, courteous, with no pressure to commit... everyone is friendly and helpful....Rafael was outstanding! with no pressure to commit... everyone is friendly and helpful....Rafael was outstanding! More
by jfallon6
Employees Worked With
