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Coastal Kia
Wilmington, NC
6,037 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,037 reviews
September 13, 2026
Coastal KIA has a professional and curtious staff that greet you quickly and address your service needs. Clean and comfortable waiting room with complimentary snacks and bottled water. greet you quickly and address your service needs. Clean and comfortable waiting room with complimentary snacks and bottled water. More
by mesrallen
Verified Customer
September 10, 2026
Great dealership and great friendly work. My problems have all been resolved. Service depart,emt is also great My problems have all been resolved. Service depart,emt is also great More
by jpalexander
September 08, 2026
I was pleased that Coastal Kia was able to look my car over, and do a system check for issues on 2 different days just to confirm that they couldn't find anything wrong with it. They drove it and still co over, and do a system check for issues on 2 different days just to confirm that they couldn't find anything wrong with it. They drove it and still couldn't get the issue to mimic what I had experienced. I was nervous because I was driving it to Md the next day - the trip went well with no issues so I hope it was just a fluke with me! They were also kind enough to not charge me since they couldn't locate an issue! More
by tammyjeann68
September 06, 2026
Great people and thorough servixe eas provided to me. Highly recommend getting any car work done here. Highly recommend getting any car work done here. More
by s.jones0127
Employees Worked With
September 06, 2026
Great service , quick in and out , very polite and nice break room and coffee and snacks break room and coffee and snacks More
by edwardsjohn8461
Employees Worked With
Other Employees :
Kelvin Stinson
September 06, 2026
Ethan is an exceptional car salesman, no high-pressure tactics, and was sincerely interested in what I was looking for in a car. He has followed up several times to see if I am happy with my purchase and tactics, and was sincerely interested in what I was looking for in a car. He has followed up several times to see if I am happy with my purchase and if I had any questions. I would highly recommend Ethan if you are looking buy a vehicle at Coastal Kia. More
by juliegdean
Employees Worked With
September 04, 2026
Adrian was very professional and knowledgeable He went over and above to make me feel comfortable and he was thoughtful and kind to my needsn over and above to make me feel comfortable and he was thoughtful and kind to my needsn More
by scitro64
Employees Worked With
September 03, 2026
Excellent . Entire dealership. All Departments 5 stars. No improvement needed. Always a pleasant experience. Continue what you're doing. Entire dealership. All Departments 5 stars. No improvement needed. Always a pleasant experience. Continue what you're doing. More
by BOYCOOPER12
September 02, 2026
Good customer skills and very kind they try to help you solve the issue with your vehicle solve the issue with your vehicle More
by Crystal Graham
Employees Worked With
September 02, 2026
To begin with, Sam the service rep. is a great asset to Coastal KIA. He is always on top of what is needed for maintenance and discusses everythin in detail that we can understand. The is a great asset to Coastal KIA. He is always on top of what is needed for maintenance and discusses everythin in detail that we can understand. The service has always been on time as promised. Coastal KIA must have the best service dept. in Wilmington. More
by fmorris3
Employees Worked With
