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Coastal Kia
Wilmington, NC
5,928 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,928 reviews
June 28, 2026
I been coming to Coastal Kia for years now for my service and any other needs for my vehicle. Top notch service advisors that make sure every need is addressed. and any other needs for my vehicle. Top notch service advisors that make sure every need is addressed. More
by JEFREEMAN72
Verified CustomerEmployees Worked With
June 28, 2026
I left my sportage suv for service, it was turning off in traffic, it seems they fixed problem. traffic, it seems they fixed problem. More
by CUBIDOSNAN
Employees Worked With
June 28, 2026
The dealership was friendly to work, ensuring we had a good experience with low pressure during the sales process. Travis kept me well informed during as my car was transported from the factory. good experience with low pressure during the sales process. Travis kept me well informed during as my car was transported from the factory. More
by BRADFORDTJOHNSON
Employees Worked With
June 27, 2026
Our experience was great all the salesman were excellent. The whole process was quick and everyone went out of there way to help The whole process was quick and everyone went out of there way to help More
by first2goert722
June 26, 2026
Rodrigo and Ever were top notch. Very professional and great to work with. We were very pleased with how everything went so smooth. Very professional and great to work with. We were very pleased with how everything went so smooth. More
by newrivercamper666
Employees Worked With
Rodrigo Infante, Ever the manager
June 26, 2026
Raphael's service was excellent. Problem came with initial contact after Raphael. Too aggressive and we were totally turned off by his approach. We were impressed by the product, Problem came with initial contact after Raphael. Too aggressive and we were totally turned off by his approach. We were impressed by the product, so returned and were redirected to another manager. This transaction was more respectful and professional. The final sales negotiations were seamless and we appreciated the professionalism of the financial staff we worked with. Satisfied with the product so far. More
by TILLMANC1517
June 26, 2026
The guy who helped me was really nice, and gave great information. He also gave me an accurate timeline of when my car would be done. information. He also gave me an accurate timeline of when my car would be done. More
by darrenmarlowe06
Employees Worked With
June 26, 2026
Chad Duke was excellent, very knowledgeable , personable and no pressure to buy. He followed up with phone calls the next two days. and no pressure to buy. He followed up with phone calls the next two days. More
by paulpacella
June 25, 2026
Great, friendly, knowledgeable staff. Made the transaction as pleasant as possible! Would definitely recommend Ramos and the dealer ship! Made the transaction as pleasant as possible! Would definitely recommend Ramos and the dealer ship! More
by SAMBUSH
