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Coastal Kia
Wilmington, NC
5,897 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,897 reviews
June 07, 2026
As always, the service and staff were exceptional. The car is delivered back as projected. I am kept up to date with the status and if there are any issues. I am also informed of what is expected w The car is delivered back as projected. I am kept up to date with the status and if there are any issues. I am also informed of what is expected with the next visit which I really do appreciate. More
by jackgo2002
Verified CustomerEmployees Worked With
June 07, 2026
I left car as o don’t have an appointment. My spouse heard strange noise from right front wheel. A couple days. later I received call issue resolved. When picking up caress told CV boots west My spouse heard strange noise from right front wheel. A couple days. later I received call issue resolved. When picking up caress told CV boots west leaking and it was covered by # Warranty however, parts needed to be ordered. I’m awaiting the call back to schedule that repair. More
by sjwood1
Employees Worked With
June 07, 2026
they determined the issue and solved problem. Additionally determined leaking cvca boots and ordered parts. That repair is covered by warranty . and will notify me when parts are in. Additionally determined leaking cvca boots and ordered parts. That repair is covered by warranty . and will notify me when parts are in. More
by sjwood1
Employees Worked With
June 06, 2026
Service was very good, people were pleasant and keep me informed every step of the way. informed every step of the way. More
by ROEKOPCZYNSKI
Employees Worked With
June 06, 2026
The tv ad says it all. . If you buy anywhere else you'll pay too much! Love love our Kia!!! . If you buy anywhere else you'll pay too much! Love love our Kia!!! More
by CASSIE_VICK
June 05, 2026
This dealership really cares about our vehicles. We had one serviced and we bought a new car at the process was easy and efficient. I would definitely recommend this dealership. We had one serviced and we bought a new car at the process was easy and efficient. I would definitely recommend this dealership. More
by ALBOSTAD
Employees Worked With
June 04, 2026
The staff realized that my time is important, too. They kept to the scheduled time and kept me apprised of how it was going. The staff is knowledgeable, friendly, and efficient. They kept to the scheduled time and kept me apprised of how it was going. The staff is knowledgeable, friendly, and efficient. More
by BRENDA_HARVEY
Employees Worked With
June 04, 2026
Very pleasant personnel, very nice dealership. Felt that all personnel I had contact with wanted me to be happy and satisfied with my selection. Felt that all personnel I had contact with wanted me to be happy and satisfied with my selection. More
by janet.lecrone
June 03, 2026
We had a wonderful experience at Coastal Kia. After looking at several dealerships, we felt the most “at home” here. Jan Ramos was our salesman and felt more like a friend than a stranger from th After looking at several dealerships, we felt the most “at home” here. Jan Ramos was our salesman and felt more like a friend than a stranger from the moment we met him. He is definitely good at his job and made the process seamless and special. I highly recommend him and Kia and will definitely be back in the future. Everyone we came in contact with from the finance manager to the GM was great! 10 out of 10 highly recommend. More
by jstranger07
Employees Worked With
