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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,773 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,773 reviews

January 31, 2026

The check in process was easy. The waiting area was nice and had drinks and snacks. More

by green_681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony "AJ" Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 30, 2026

I love Coastal Kia. I have been going there over 15 years. I have owned other vehicles over the years, but none as reliable as my Kia Rio. If I hadn't had an accident More

by jvannostrand54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 29, 2026

Coastal Kia Service was very efficient helping me with my tire last week. I appreciate the service tech taking time to discuss some of the features of my new vehicle. More

by leeashlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2026 -

Coastal Kia responded

Wonderful! Thank you for the five star google service review and compliments for our service staff. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us!

January 29, 2026

Coastal Kia service is always exceptional. The service advisors kept me informed of the time it would take and the price was very fair. More

by hwaynet01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2026 -

Coastal Kia responded

Fantastic! Thank you for the five star service review and high marks for Bob Tomlin and Brian Benson. We love the feedback including, "Coastal Kia service is always exceptional." Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

January 28, 2026

Easiest car buying process I’ve experienced. Jan, who handled my transaction was great. There was no sal s pressure and that’s the part I always hate. More

by Debbie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2026 -

Coastal Kia responded

Great news Debbie. Thank you! We appreciate the five star review and compliments for Jan. Congratulations and enjoy!

January 28, 2026

My experience was great and I absolutely love my new car. Thank you so much! More

by noa Ferigo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2026 -

Coastal Kia responded

Outstanding news! Thank you! We appreciate the high marks and gracious compliments. It was kind of you to rate our Product Specialist Chad Duke with five stars as well. Enjoy your new car! Thank you for the opportunity. We are here if you need us.

January 27, 2026

Going to Coastal Kia and buying my new car was the easiest process I’ve ever had buying a car. More

by Debbie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2026 -

Coastal Kia responded

Fantastic news Debbie! We sincerely appreciate the five star google review and high marks for our Product Specialist Jan Ramos. We love the feedback including, "going to Coastal Kia and buying my new car was the easiest process I've ever had buying a car." Congratulations! We are here if you need anything.

January 27, 2026

I can see why they have all those banners claiming to be the number one dealership. More

by jkleonard7627
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2026 -

Coastal Kia responded

Thank you! We love this! Your compliments and high marks are truly appreciated. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia.

January 27, 2026

I can see why they have all those banners claiming to be the number one dealership. More

by jkleonard7627
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2026 -

Coastal Kia responded

Thank you! We love this! Your compliments and high marks are truly appreciated. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia.

January 25, 2026

My sales rep Kelvin was amazing! He was knowledgeable on each of the cars I was interested in and I enjoyed the experience. Super happy with my new car! More

by melisalawhorn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin
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Jan 26, 2026 -

Coastal Kia responded

Wonderful! We appreciate the five star review and compliments for our Product Specialist Kelvin Swinson. We love the feedback including, "my sales rep Kelvin was amazing, he was knowledgeable on each of the cars I was interested in..." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! Enjoy!

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