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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,833 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,833 reviews

April 12, 2026

Won’t let you leave unless you buy a car. Too far away fir me More

by zifkin56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Langdon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Plantier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2026 -

Coastal Kia responded

Thank you for the five star review. It was kind of you to rate your recent experience. Please reach out to our Operations Manager Peggy Roberts on her direct line with any concerns. Her number is 910-798-4706. We look forward to your call. Thank you!

April 11, 2026

John did a great job helping us get the motor replaced under warranty. Providing a loaner car was a lifesaver. More

by donaldcbaer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2026 -

Coastal Kia responded

Great news! Thank you for the high marks and compliments for our service team. It was thoughtful of you to mention our Service Director John Wigger by name. He is a true ambassador for our customer service culture. It is unfortunate to hear you had motor issues. We are pleased to hear it was replaced under warranty and you were provided transportation. Thank you for trusting Coastal Kia with your automotive service needs. Please do not hesitate to reach out if you need anything.

April 11, 2026

This was the smoothest process ever! Riley and Rodrigo were the kindest. I never felt pressured to make a purchase. Their professionalism really sealed the deal for us. We love our new t More

by tamneya11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodrigo (day two of working sales!)
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Apr 13, 2026 -

Coastal Kia responded

Great news! Thank you! We appreciate the five star review and compliments for Rodrigo and Riley. We love the feedback including, "Riley and Rodrigo were the kindest. I never felt pressured to make a purchase." Enjoy your new Kia Telluride. Congratulations!

April 11, 2026

It was a really good experience. We worked with Rodrigo and Steve. The were very welcoming and helped us find the vehicle we wanted. More

by christopher.yulee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodrigo
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Apr 13, 2026 -

Coastal Kia responded

Thank you! We appreciate the high marks and compliments for Rodrigo and Steve. We are thrilled to hear you had a "really good experience." We strive to deliver a truly exceptional experience to every client during every visit. Congratulations! Enjoy!

April 11, 2026

everyone was professional, courteous and interested in finding the right vehicle for me I appreciated the selection and test driving. More

by brooksamykay79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellen Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2026 -

Coastal Kia responded

Great news! Thank you for the five star review and compliments for our sales team. We love the feedback including, "everyone was professional, courteous and interested in finding the right vehicle for me. " We appreciate the opportunity to meet your automotive needs. Please do not hesitate to reach out if you need us. Enjoy!

April 10, 2026

Sam Weisman is a fine young man. He is very patient and answers all my questions which I really appreciate. Waiting area is very nice and clean and everybody is very friendly. More

by gingore4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2026 -

Coastal Kia responded

Thank you! Sam Weisman is awesome and a true ambassador for our customer service culture. It was thoughtful of you to recognize his efforts online. We are thrilled to hear you were able to enjoy our customer lounge experience. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! We are here if you need anything.

April 10, 2026

Attentive, timely and respectful service by Sam, as usual. We drive ~40 miles one way for their service. More

by rsknc52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2026 -

Coastal Kia responded

Thank you so much for traveling so far to see us! We appreciate the five star review and gracious compliments for Sam Weisman. Thank you for trusting Coastal Kia with your automotive service needs. Please do not hesitate to reach out if you need us.

April 10, 2026

Always consistently good service. Service managers are helpful and pleasant. Will return for future service. More

by fowl03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2026 -

Coastal Kia responded

Thank you! Your five star service review and gracious comments are greatly appreciated. We appreciate your loyalty as well. Please do not hesitate to reach out if you need us. Thank you for choosing Coastal Kia!

April 10, 2026

Very friendly and willing to help with questions that I had regarding the service they were going to be doing.i love that they offer customers a courtesy ride More

by KEP2291956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Ness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony "AJ" Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2026 -

Coastal Kia responded

Thank you for the five star review! It was thoughtful of you to recognize so many of our team members. It is wonderful to hear you found our team to be, "very friendly and willing to help." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

April 09, 2026

VERY SMOOTH PROCESS HAD A PROBLEM WITH OIL PRESSURE SWITCH THAT WAS COVERED UNDER A RECALL THEY PROVIDED PROFRESSIONAL AND INFORMATIVE SERVICE GOOD PEOPLE TO DEAL WITH More

by JKHSERVICELLC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2026 -

Coastal Kia responded

Great news! Thank you for the five star service review! It was kind of you to go online and rate your recent service experience. We appreciate the high marks for John Wigger and Sam Weisman. Thank you for trusting Coastal Kia with your automotive service needs.

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