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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,481 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,481 reviews

May 10, 2025

I very much enjoyed my car-buying experience at Coastal KIA, Cody was awesome and professional. More

by thomas.w.collins1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025

Coastal Kia is an excellent dealership with superior service and customer support. They run an efficient organization and their awards show this. We are very satisfied and trustworthy Coastal Kia More

by WILLIAM.CARLISLE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025

Extremely helpful throughout the entire buying process. Had answers to all questions I had. Super personable. More

by DCOMBS123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Coastal Kia responded

Thank you for the five star review. We truly appreciate the thoughtful comments and high marks. Congratulations and enjoy. Thank you for choosing Coastal Kia. It was thoughtful of you to rate our team members Uber and Brandon with five stars too.

May 04, 2025

Good experience and service Everybody was friendly and took less time than estimated. Good job Kia. More

by pettifeRZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Kirschner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Coastal Kia responded

Great news! We truly appreciate the gracious comments and high marks. We love the feedback including, "everybody was friendly and took less time than estimated." It was thoughtful of you to rate so many of our service team members individually. Thank you for trusting Coastal Kia with your automotive service needs.

May 04, 2025

When my Kia needs service, the appointment for that service is always a pleasant one.. The staff is friendly and the waiting area while the car is being serviced is very comfortable. Coastal Kia is a v More

by fmorris3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

Coastal Kia responded

Wonderful news! Thank you! We sincerely appreciate the five star review and compliments for our staff and facility. We strive to deliver a truly exceptional experience to every client during every visit. Please do not hesitate to reach out if you need us. Thank you for choosing Coastal Kia!

May 04, 2025

I had a great experience at Coastal Kia. They got me in right away and we're prompt with get my car done. More

by conroy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Coastal Kia responded

Perfect! Thank you for the compliments and high marks. We appreciate your thoughtful review. Thank you for choosing Coastal Kia!

May 03, 2025

Worst experience ever purchased a 2015 kia in new jersey no issues trade it in for a new 2025 sportage 4 days later a check engine light . Sales manager said i was to load and pointed me to Service "Sale More

by walterwallace55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Kirschner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guder Quezada
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May 05, 2025 -

Coastal Kia responded

We appreciate the helpful feedback and compliments for Tony and Jan. Please reach out to our Operations Manager Peggy Roberts at 910-798-4706 to discuss any concerns you may have. We look forward to your call.

May 02, 2025

Pleasant to work with, negotiates fairly, and very professional. I had a great experience at this family run dealership. More

by Novaviking2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2025 -

Coastal Kia responded

Thank you for the five star review. It was thoughtful of you to go online and rate your recent experience. We love the feedback, "pleasant to work with, negotiates fairly, and very professional." Congratulations and enjoy! We are here if you need us.

April 30, 2025

It’s really good car, Kia’s Staff are very nice and kind with me More

by bichna1998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Royal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Coastal Kia responded

Thank you so much for the five star review! It was thoughtful of you to rate so many of our team members. We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy! We are here if you need us.

April 29, 2025

Everyone is very friendly at Coastal Kia but sometimes service department isn’t always 100%. More

by lwfwvu71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Kirschner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquita Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

Coastal Kia responded

Thank you for the review and helpful feedback. We strive to deliver a truly exceptional experience to every client during every visit. We are here if you need us. Thanks again.

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