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Coastal Kia

Wilmington, NC

4.8
5,687 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,687 reviews

November 16, 2025

Friendly fast service! I thought i had an appointment ended up not, was still in and out of there in less than 2.5 hrs. More

by Deanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Coastal Kia responded

Thank you for the five star review and high marks for Bob Tomlin. We love the feedback including, "friendly fast service!" Please do not hesitate to reach out if you need us. Thank you for choosing Coastal Kia!

November 16, 2025

I had a good experience with the dealership. Price was ok, but the Jan made the experience great. Thank you. More

by martinwilliams77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Coastal Kia responded

Thank you! We appreciate you mentioning our Product Specialist Jan Ramos by name. Thank you for the five star review and gracious compliments. We appreciate your business. Congratulations and enjoy!

November 15, 2025

Very clean, friendly staff. Service was faster than I thought. I’m not sure about pricing because I went it for my first free service but I’ll see when I take it back for my nex More

by josealvaro24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Coastal Kia responded

Thank you for the five star review. We appreciate the kind comments and high marks. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

November 14, 2025

They did everything by the book , and they treated me with respect , and IThey did everything by the book and they treated me with respect , and I appreciate that The dealer went out of his way.Thank you More

by WILLIAMDAVIES571
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aiden Hanafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tacoma Reda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Coastal Kia responded

Thank you for the amazing five star Dealer Rate review. It was kind of you to go online and rate your recent experience. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for rating so many of our team members individually. Please do not hesitate to reach out if you need us. Thanks again!

November 14, 2025

Very knowledgeable, very accommodating. Pays attention to your needs with quick responses and solutions pronto. More

by louie5155
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Coastal Kia responded

Thank you! We truly appreciate the five star review and gracious comments. Thank you for the high marks for Heber and Jan too. Please do not hesitate to reach out if you need us. Thank you for choosing Coastal Kia!

November 13, 2025

Service Consultant AJ Boone was excellent. I had to have my car towed, and his communication during that adventure, through diagnosis of my problem, to repair was excellent. He kept me well More

by penz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony "AJ" Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Coastal Kia responded

We are here to help. Please reach out to our Operations Manager Peggy Roberts on her direct line, 910-798-4706. We would like to pull your profile and have an opportunity to make things right. We look forward to your call. Thank you

November 12, 2025

Coastal Kia worked with me to enable me to get the car I wanted within my budget. They were helpful and professional. More

by watsonlisa819
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2025 -

Coastal Kia responded

Fantastic news! Congratulations! We sincerely appreciate the five star review and high marks for our Product Specialist Riley Harlow. We love the feedback including, "Coastal Kia worked with me to enable me to get the car I wanted within my budget." We strive to deliver a truly exceptional experience to every client during every visit. Enjoy! We are here if you need us.

November 11, 2025

Great service. Pleasure to be dealing with Kia coastal everyone very nice and pleasant work was excellent real good thing More

by tewkat2
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Ness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2025 -

Coastal Kia responded

Our pleasure! Thank you for the five star service review and high marks for our team members. We love the feedback including, "pleasure to be dealing with Coastal Kia, everyone was very nice and pleasant to work with...." It was thoughtful of you to go online and rate your recent experience. We appreciate it!

November 11, 2025

Great service. Pleasure to be dealing with Kia coastal everyone very nice and pleasant work was excellent real good thing More

by tewkat2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Ness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2025 -

Coastal Kia responded

Thank you for the five star review and gracious compliments. It was kind of you to go online and rate your recent service experience. Thank you for choosing Coastal Kia with your automotive service needs. We are here if you need us.

November 11, 2025

Very quick and helpful with what I needed and any problems were addressed swiftly and professionally. More

by Charlito
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2025 -

Coastal Kia responded

Wonderful news! Thank you! We sincerely appreciate the five star review and high marks for Jan Ramos and Riley Harlow. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

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