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Coastal Kia

Wilmington, NC

4.8
5,937 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,937 reviews

July 05, 2026

Coastal Kia made us feel at home when we looked for a car. Both Aiden and Kelvin were very helpful in helping me make a final choice of car. They clearly explained everything, and worked with us to make More

by robertfun1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aiden Hanafin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2026 -

Coastal Kia responded

Great news! Thank you! We appreciate the review and compliments for Aiden and Kelvin. Congratulations and enjoy. Please do not hesitate to reach out if you need us. Thanks again!

July 04, 2026

It was a great experience overall. Adrian was great to work with and made the transaction smooth. More

by waltercarter912
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2026 -

Coastal Kia responded

Thank you for mentioning our Product Specialist Adrian Gannon by name. We appreciate the five star rating and gracious compliments. Congratulations form our entire Coastal Kia team!

July 02, 2026

Always knowledgeable and friendly. They keep on top of any and all recommended services. Very satisfied! More

by REIDHOWE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2026 -

Coastal Kia responded

Thank you for the review and gracious comments. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

July 01, 2026

The only area that needs more attention and time during sales process is more effort explaining all of the technology in the SORENTO. Having to go through the manual is really time consuming. More

by Jadvor08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2026 -

Coastal Kia responded

Thank you for the five star review and helpful feedback! We would like for you to come back in when time permits. Our clients find it extremely helpful to return for a second visit to go over the technology again and have any questions answered. We strive to deliver a truly exceptional experience to every client during every visit. Enjoy your new Sorento! We are here if you need anything.

June 30, 2026

Jacob was awesome. Extremely respectful, informative, and overall had great attitude. We didn’t really need to ask a lot of questions because he addressed everything na More

by crivera15.25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2026 -

Coastal Kia responded

Great news! Thank you for the five star review and gracious compliments. Jacob is a true ambassador for our customer service culture. It was thoughtful of you to recognize his efforts and mention him by name. We love the feedback including, "Jacob was awesome... extremely respectful, informative, and overall had a great attitude." Please do not hesitate to reach out if you need us. Enjoy!

June 30, 2026

Great services, Great customer services, and very attentive to customer, always letting you know how everything is going More

by BEEUNIQUE32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Ness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2026 -

Coastal Kia responded

Great news! Thank you! We appreciate the five star Dealer Rater service review. It was thoughtful of you to tag so many of our service team members with such high marks. Thank you for trusting Coastal Kia with your automotive service needs.

June 29, 2026

Buying a used vehicle from Coastal Kia was a simple, easy process. Everybody was friendly and Steve, my salesman, made it a no stress transaction and answered all my questions. Gave me time to look the vehic More

by acefrehley76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2026 -

Coastal Kia responded

Fantastic news! Thank you for the five star review and compliments for our Product Specialist Steve Kramer. We love the feedback including, "buying a used vehicle from Coastal Kia was a simple, easy process." We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy!

June 29, 2026

My experience with Rafael was great! He answered all of my questions & got me into something that I really loved. More

by wjoshjones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Labrador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Coastal Kia responded

Fantastic news! Congratulations! Thank you for the five star Dealer Rater review and high marks for Riley Harlow and Rafael Labrador. We love the feedback including. "my experience with Rafael was great!" We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

June 29, 2026

Aiden met us in the parking lot as we pulled in. He asked great questions about what we were looking for in a vehicle. Aiden went right to work on his PC and found us 2 low mileage cars and took u More

by peggy.lilly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aiden Hanafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Coastal Kia responded

We love this purchase experience testimonial! Thank you! We appreciate you mentioning Aiden Hanafin and Heber Quezada by name. We know you have already fallen in love with your 2025 Kia Telluride. We are thrilled to hear how Aiden exceeded your expectations and helped you find the perfect vehicle that meets your needs and your budget. Congratulations and enjoy! Please do not hesitate to reach out if you need anything.

June 28, 2026

I been coming to Coastal Kia for years now for my service and any other needs for my vehicle. Top notch service advisors that make sure every need is addressed. More

by JEFREEMAN72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Coastal Kia responded

Thank you for your loyalty over the years. We truly appreciate the five star review and high marks for Sam Weisman. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. Please do not hesitate to reach out if you need us.

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