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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,813 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,813 reviews

March 24, 2026

Rafael was great to work with. I had a very positive experience. The staff was wonderful More

by jeffrey24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Labrador
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2026 -

Coastal Kia responded

Thank you! We are thrilled to hear our Product Specialist Rafael Labrador exceeded your expectations! Thank you for the kind words and high marks. It was thoughtful of you to rate your recent purchase experience. Thank you for choosing Coastal Kia.

March 23, 2026

Greeted very nicely upon entering Coastal Kia. I recently moved here and in need of a small suv and my daughter recommended this dealership. Wasn’t in the market for a new car and was very please More

by scgonzalez10
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ever Quesada (?spelling) Very welcoming as well.
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Mar 23, 2026 -

Coastal Kia responded

Thank you for your heartfelt testimonial and high marks! It was thoughtful of you to recognize Jan and Heber's efforts to exceed your expectations. We are thrilled to hear you are enjoying your vehicle and have already fallen in love with it. We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy!

March 21, 2026

Coastal Kia's employees were courteous and efficient. Coastal Kia's waiting room was clean and comfortable. More

by NANCYSHARP53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2026 -

Coastal Kia responded

Great news! Thank you! We sincerely appreciate the high marks and compliments for our staff and facility. We are thrilled to hear you were able to enjoy our customer lounge experience. Thank you for trusting Coastal Kia with your automotive service needs. Please do not hesitate to reach out if you need us. Thanks again!

March 21, 2026

Very good. .xxxx xxxxx xxxxx xxxxx xxxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx More

by tvlink817
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2026 -

Coastal Kia responded

Thank you! We appreciate the five star review and recognition for our team members. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia.

March 20, 2026

Excellent knowledge by our salesperson Riley, who made sure everything was perfect on delivery. He was an absolute pleasure to deal with More

by MYBILL.MOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2026 -

Coastal Kia responded

Great news! Thank you! We truly appreciate the five star review and compliments for our Product Specialist Riley Harlow. It was thoughtful of you to rate your experience online. Thank you for choosing Coastal Kia. Please do not hesitate to reach out if we can help in any way.

March 19, 2026

Everyone is friendly and willing to help. Impressive service. Felt very comfortable from the moment I entered until the moment I left. Thanks! More

by Dee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Langdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2026 -

Coastal Kia responded

Great news Dee ! We appreciate the high marks and compliments for our Coastal Kia team. We love the feedback including, "everyone is friendly and willing to help....impressive service." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! We are here if you need anything.

March 19, 2026

I normally would give a five star rating however, it was necessary for me to bring my car in several times for a situation which I felt may affect a road trip I was taking. The last time I brought the car i More

by DEEPEARCE
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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March 19, 2026

No pressure from the start of the process. . Anthony was knowledgeable,patient and worked with me to find a car within my budget. Easy car buying experience. I am super happy with the overall More

by Dee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Langdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2026 -

Coastal Kia responded

Thank you for the five star review and heartfelt testimonial. It was kind of you to mention Anthony Langdon by name. We appreciate the high marks and recommendations. Congratulations and enjoy! We are here if you need anything.

March 18, 2026

We were satisfied with our service appointment. Nice waiting area and very pleasant service associate. More

by diane.plant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2026 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star service review and high marks for our Service Consultant Gary Nelson! It was thoughtful of you to rate your recent service experience online. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

March 15, 2026

Great service as always. Very friendly staff and easy to deal with and always wants to make sure all issues have been handled. More

by FUTRELLJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2026 -

Coastal Kia responded

Thank you for the five star review! We love the comments including, "great service as always." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

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