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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,817 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,817 reviews

March 30, 2026

Jan was friendly, professional and product informed during our many long- distance calls. He was completely cooperative and flexible with timing and delivery. More

by J.HOLLOWELL1
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2026 -

Coastal Kia responded

Wonderful news! Thank you for the high marks and compliments for our Product Specialist Jan Ramos. We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy!

March 28, 2026

Jan made a really stressful situation a lot of fun and helped me find a fantastic new car that I love More

by Loribmidgett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2026 -

Coastal Kia responded

Fantastic news! Thank you for sharing how Jan exceeded your expectations and made "a really stressful situation a lot of fun". We are thrilled to hear you have already fallen in love with your new car. We strive to deliver a truly exceptional experience to every client during every visit. Congratulations! We are here if you need us.

March 27, 2026

Conor was great to work with. He answered our questions patiently and thoroughly and he made sure that we were satisfied with our purchase. We felt great about taking our new vehi More

by dearborndeleon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2026 -

Coastal Kia responded

Great news! Thank you! We are thrilled to hear how Connor exceeded your expectations during your recent purchase experience. We love the feedback included, "he answered our questions patiently and thoroughly and he made sure that we were satisfied with our purchase." We hope you are enjoying your new car. Thank you for choosing Coastal Kia! We are here if you need anything. Enjoy!

March 26, 2026

Always great service. They give me all points inspection which helps me budget maintenance. Brakes, tires etc. More

by neffandrew151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2026 -

Coastal Kia responded

Great news! Thank you! We sincerely appreciate the five star service review and compliments for our team. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

March 24, 2026

Rafael was great to work with. I had a very positive experience. The staff was wonderful More

by jeffrey24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Labrador
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2026 -

Coastal Kia responded

Thank you! We are thrilled to hear our Product Specialist Rafael Labrador exceeded your expectations! Thank you for the kind words and high marks. It was thoughtful of you to rate your recent purchase experience. Thank you for choosing Coastal Kia.

March 23, 2026

Greeted very nicely upon entering Coastal Kia. I recently moved here and in need of a small suv and my daughter recommended this dealership. Wasn’t in the market for a new car and was very please More

by scgonzalez10
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ever Quesada (?spelling) Very welcoming as well.
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Mar 23, 2026 -

Coastal Kia responded

Thank you for your heartfelt testimonial and high marks! It was thoughtful of you to recognize Jan and Heber's efforts to exceed your expectations. We are thrilled to hear you are enjoying your vehicle and have already fallen in love with it. We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy!

March 21, 2026

Coastal Kia's employees were courteous and efficient. Coastal Kia's waiting room was clean and comfortable. More

by NANCYSHARP53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2026 -

Coastal Kia responded

Great news! Thank you! We sincerely appreciate the high marks and compliments for our staff and facility. We are thrilled to hear you were able to enjoy our customer lounge experience. Thank you for trusting Coastal Kia with your automotive service needs. Please do not hesitate to reach out if you need us. Thanks again!

March 21, 2026

Very good. .xxxx xxxxx xxxxx xxxxx xxxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx More

by tvlink817
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2026 -

Coastal Kia responded

Thank you! We appreciate the five star review and recognition for our team members. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia.

March 20, 2026

Excellent knowledge by our salesperson Riley, who made sure everything was perfect on delivery. He was an absolute pleasure to deal with More

by MYBILL.MOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2026 -

Coastal Kia responded

Great news! Thank you! We truly appreciate the five star review and compliments for our Product Specialist Riley Harlow. It was thoughtful of you to rate your experience online. Thank you for choosing Coastal Kia. Please do not hesitate to reach out if we can help in any way.

March 19, 2026

Everyone is friendly and willing to help. Impressive service. Felt very comfortable from the moment I entered until the moment I left. Thanks! More

by Dee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Langdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2026 -

Coastal Kia responded

Great news Dee ! We appreciate the high marks and compliments for our Coastal Kia team. We love the feedback including, "everyone is friendly and willing to help....impressive service." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! We are here if you need anything.

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