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Coastal Kia
Wilmington, NC
5,854 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,854 reviews
April 28, 2026
Trust is a word I would use and that is not usually the case with a dealership. case with a dealership. More
by judycasey2018
Verified Customer
April 27, 2026
Coastal Kia has one of the best service departments and their customer service is fantastic their customer service is fantastic More
by tbennett
April 25, 2026
Riley and Mr. Pat were so accommodating helpful. This is personally my first new car and I’d purchase or upgrade with Coastal Kia again. Pat were so accommodating helpful. This is personally my first new car and I’d purchase or upgrade with Coastal Kia again. More
by shehla
April 25, 2026
They did a great job,very happy with all the employees that we delt with and would recommend them to anyone interested in a Dealership. that we delt with and would recommend them to anyone interested in a Dealership. More
by JOSEPH.HINGERTON
Employees Worked With
April 23, 2026
Everyone is friendly and professional. They explain what they are going to do, keep you updated and thoroughly explain what was done. They explain what they are going to do, keep you updated and thoroughly explain what was done. More
by drjr1817
Employees Worked With
April 23, 2026
I am very happy with the vehicle I purchased. Riley was eady to work with. Riley was eady to work with. More
by chicago.cindy11
April 22, 2026
I had a very great experience with Jan and he got everything done within a week to deliver my dream car! everything done within a week to deliver my dream car! More
by ANGELIKACHOD9798
April 22, 2026
My wait time was terrible . Had an 7:30 apt , drop my car off the night before and it wasn't ready until 4:15 pm. Had an 7:30 apt , drop my car off the night before and it wasn't ready until 4:15 pm. More
by vlove6730
April 21, 2026
We had a great experience at Coastal Kia! The staff were friendly, but Jan Ramos truly stood out—he did all the work and made the entire process smooth and stress-free. He was incredibly h The staff were friendly, but Jan Ramos truly stood out—he did all the work and made the entire process smooth and stress-free. He was incredibly helpful, went the extra mile, and made sure we found exactly what we were looking for. Highly recommend working with Jan if you’re looking for a hassle-free experience! More
by JACK.COHILL
April 20, 2026
I spent over $900 cash/debit on service to my 2020 kia sportage. one of the services performed, changed the rear wiper blade, now, the rear wiper does not work. I brought it back and they wanted to char sportage. one of the services performed, changed the rear wiper blade, now, the rear wiper does not work. I brought it back and they wanted to charge me $199 more to fix it! They did not do the right thing by me! More
by LAURA.CANDELARIA
Employees Worked With
