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Coastal Kia

Wilmington, NC

4.8
6,023 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 6,023 reviews

August 31, 2026

Excellent service. Professional and prompt. Explained everything in terms that I could understand. Highly recommend. More

by bethanyskrek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Coastal Kia responded

Thank you for the great review! We’re glad our team provided professional, prompt service and took the time to explain everything clearly. We truly appreciate your recommendation and look forward to serving you again!

August 31, 2026

Easy the best car buying transaction I have ever had. No nonsense, and they delivered the car directly to me. Awesome. More

by ehuntley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronda Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin Swinson, Riley, George
Aug 31, 2026 -

Coastal Kia responded

Thank you for the fantastic review! We’re thrilled to hear this was your best car-buying experience yet. We’re glad our team made the process simple, straightforward, and convenient from start to finish. Enjoy your new vehicle, and thank you for choosing Coastal Kia!

August 30, 2026

Most painless car buying experience I could imagine. We are super happy with our car and Jan was so friendly, helpful, and responsive! More

by LOGANKOZAL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Coastal Kia responded

Thank you for the wonderful review! We’re so glad Jan made your car-buying experience easy and enjoyable. We’ll be sure to share your kind words with her. Congratulations on your new vehicle, and thank you for choosing Coastal Kia!

August 30, 2026

I would highly recommend Coastal KIA and sales person, Nicole Harris. My experience was exceptional. More

by deborahmccuiston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Coastal Kia responded

Thank you for the wonderful review and recommendation! We’re thrilled to hear you had an exceptional experience with Nicole. We truly appreciate you choosing Coastal Kia and look forward to serving you again!

August 29, 2026

John in service is always great to work with great communication and the shop does great clean work More

by jdelpriore4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Del Priore
Aug 31, 2026 -

Coastal Kia responded

Thank you for the kind words! We’re glad John and our service team continue to provide great communication and quality work.

August 29, 2026

A.J Boone was great. He kept me updated every step of the way. Awesome customer service. More

by bmswaff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony "AJ" Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Coastal Kia responded

Thank you for the great review! We’re glad A.J. kept you informed throughout your visit and provided excellent customer service. We appreciate you choosing Coastal Kia!

August 29, 2026

Took care of my problem great and efficiency and return the vehicle to me in a good time More

by fpgurley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Coastal Kia responded

Thank you for the great review! We’re glad our team took care of your concerns efficiently and got you back on the road quickly. We appreciate you choosing Coastal Kia!

August 28, 2026

Very pleased with John helping us very curtious and through. Not the same for Gary. More

by tsbrown01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2026 -

Coastal Kia responded

Thank you for your feedback. We’re glad to hear John provided courteous and thorough service during your visit. We’re sorry that your experience was not as consistent with every member of our team. We hope to provide you with an excellent experience from start to finish on your next visit.

August 28, 2026

I love my kia and the service from u guys is awesome I personally have no complaints More

by 4evadreadhead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abbi Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony "AJ" Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2026 -

Coastal Kia responded

Thank you so much! We’re thrilled to hear you love your Kia and continue to have great experiences with our team. We truly appreciate your support and look forward to seeing you again!

August 27, 2026

Professional Answered all question The wait was short Waiting room and bathrooms were cleaned I would recommend yall Great place More

by cgood1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aubrey Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Zimmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony "AJ" Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2026 -

Coastal Kia responded

Thank you for the great review! We’re glad our team answered all your questions, kept your wait short, and provided a clean and comfortable environment. We truly appreciate your recommendation!

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