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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,808 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,808 reviews

March 19, 2026

Everyone is friendly and willing to help. Impressive service. Felt very comfortable from the moment I entered until the moment I left. Thanks! More

by Dee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Langdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 19, 2026

I normally would give a five star rating however, it was necessary for me to bring my car in several times for a situation which I felt may affect a road trip I was taking. The last time I brought the car i More

by DEEPEARCE
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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March 19, 2026

No pressure from the start of the process. . Anthony was knowledgeable,patient and worked with me to find a car within my budget. Easy car buying experience. I am super happy with the overall More

by Dee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Langdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2026 -

Coastal Kia responded

Thank you for the five star review and heartfelt testimonial. It was kind of you to mention Anthony Langdon by name. We appreciate the high marks and recommendations. Congratulations and enjoy! We are here if you need anything.

March 18, 2026

We were satisfied with our service appointment. Nice waiting area and very pleasant service associate. More

by diane.plant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2026 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star service review and high marks for our Service Consultant Gary Nelson! It was thoughtful of you to rate your recent service experience online. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

March 15, 2026

Great service as always. Very friendly staff and easy to deal with and always wants to make sure all issues have been handled. More

by FUTRELLJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2026 -

Coastal Kia responded

Thank you for the five star review! We love the comments including, "great service as always." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

March 13, 2026

Chad was really easy to talk to and work with. He understood my needs and even went the extra mile to deliver the car to my house and take my car back as a trade in! More

by slrcamp
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2026 -

Coastal Kia responded

Great news! We appreciate the five star review and compliments for our Product Specialist Chad Duke. He is a true professional and an ambassador for our customer service culture. It was thoughtful of you to recognize him by name. We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy!

March 12, 2026

Pleasure doing business with Coastal Kia. Chad at Coastal Kia made the car buying process smooth. More

by Dan.jenrich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2026 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and high marks for our Product Specialist Chad Duke. We love the feedback including, "Chad at Coastal Kia made the car buying process smooth." Chad is a true ambassador for our customer service culture. It was thoughtful of you to recognize him by name. Congratulations! Thank you for the opportunity. We are here if you need us.

March 12, 2026

Coastal KiA dealership located in Wilmington North Carolina has a very reliable and excellent service department. More

by shandmayville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2026 -

Coastal Kia responded

Thank you for the five star service review. It was thoughtful of you to go online and rate your recent service experience. Thank you for trusting Coastal Kia with your automotive service needs. We appreciate the high marks for Gary Nelson as well. Please do not hesitate to reach out if you need us!

March 08, 2026

Riley at Coastal Kia made the car buying process easy and enjoyable. I am loving my new car! More

by Lily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2026 -

Coastal Kia responded

Thank you Lily! We are thrilled to hear how our Product Specialist Riley Harlow exceeded your expectations! Thank you for the five star review and gracious comments. We love the feedback including, "Riley at Coastal Kia made the car buying process easy and enjoyable. " Congratulations! We are here if you need us.

March 08, 2026

Pleasure doing business with Coastal Kia. Process went extremely well and they even took care of us after the sale. Currently wanting to go see if a deal can be worked on a Telluride More

by Billyivey49
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2026 -

Coastal Kia responded

We appreciate the high marks and opportunity! It was thoughtful of you to go online and rate your recent experience. Thank you for choosing Coastal Kia!

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