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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
6,050 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 6,050 reviews

September 21, 2026

The service department staff are kind, courteous and very professional. Brian is always kind and ready to help you when you walk in the door, even though he was not my service advisor this time. Brain went o More

by SANDRA29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony "AJ" Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2026 -

Coastal Kia responded

Thank you for the wonderful feedback! We’re glad Brian and AJ went above and beyond to make sure you were well taken care of. We appreciate your kind words about our service team!

September 19, 2026

Very accommodating and pleasant to work with, no high pressure and good explanation of details. More

by macrumpt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Langdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 21, 2026 -

Coastal Kia responded

Thank you for the great feedback! We’re glad you had a pleasant, pressure-free experience and felt well informed throughout the process. We appreciate your business!

September 19, 2026

Bob and Howard were very helpful - professional and courteous. Everyone I’ve worked with here has been great! More

by theresa26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 21, 2026 -

Coastal Kia responded

Thank you for the great review! We’re glad Bob and Howard provided helpful, professional service. We appreciate your kind words about our entire team!

September 18, 2026

In and out in a reasonable amount of time. Service always is professional and helpful. More

by paul@paperrollproducts.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 19, 2026 -

Coastal Kia responded

Thank you for the great review! We’re glad you received professional, helpful service in a timely manner. We appreciate your business!

September 17, 2026

Always dependable & fair! No need to go anywhere else! My Teluride is smiling when we leave! More

by dleekessel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Nesi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aubrey Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony "AJ" Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 18, 2026 -

Coastal Kia responded

Thank you for the wonderful review! We’re so glad you can always count on our team for dependable and fair service. We love knowing your Telluride leaves Coastal Kia smiling!

September 17, 2026

Sam is one of the best service advisors in the Wilmington area. He is very professional and explains what really needs to be done on my Kia Sorento to keep it in great shape. More

by hwaynet01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 18, 2026 -

Coastal Kia responded

Thank you for the great feedback! We’re proud to have Sam on our team and are glad his professionalism and knowledge continue to make your service visits a great experience. Thank you for trusting Coastal Kia with your Sorento!

September 17, 2026

I have never been as pleased with service from any other dealer in my past and highly recommend Coastal Kia for all your service needs More

by debmosca01
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 18, 2026 -

Coastal Kia responded

Thank you for the wonderful recommendation! We’re thrilled to hear that our service team has provided such an exceptional experience. We truly appreciate your trust in Coastal Kia and look forward to serving you again!

September 17, 2026

Bob was very helpful and knowledgeable! I absolutely love his kind, friendly approach when speaking to me! More

by clottaway695
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 18, 2026 -

Coastal Kia responded

Thank you for the kind words! We’re so glad Bob provided such a helpful, knowledgeable, and friendly experience. We truly appreciate your feedback and look forward to seeing you again at Coastal Kia!

September 17, 2026

The dealership facility, service area and restrooms are all exceptionally clean. People are friendly, professional, and personable, and all areas of the dealership. More

by morris30923
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike management and I don’t remember the finance guy. He was young and very nice. Steve Earman salesman
Print
Sep 17, 2026 -

Coastal Kia responded

Thank you for the wonderful review! We’re so glad you found our dealership clean and welcoming and our team friendly, professional, and personable. We truly appreciate your kind words and your support of Coastal Kia!

September 17, 2026

Everyone here is personable, professional, and easy to work with. There is always someone available to help answer any questions you may have. The facility is clean More

by morris30923
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Earman
Print
Sep 17, 2026 -

Coastal Kia responded

Thank you for the great review! We’re glad our team was personable, professional, and always available to help. We appreciate your kind words about our facility and your support of Coastal Kia!

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